Dubai First vs du Pay
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Dubai First
Manage your credit card with ease through a mobile-first digital experience. Track spending, view rewards, access statements, and control your card with instant updates and security features. Apply for a new card in minutes with a seamless, paperless onboarding process.
- Digital onboarding
- Transaction tracking
- Rewards management
- Card bill payment
- Instant transaction updates
- Card activation and PIN setup
- Freeze/unfreeze card
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SEAMLESS DIGITAL ONBOARDING JOURNEY Dubai First offers a mobile-first experience, now with a seamless digital onboarding journey. No in-person meetings. No paperwork. Just your mobile and Emirates ID. Download the app and apply in less than two minutes. Apply today through the app and get exciting welcome offers. For the latest offers, visit dubaifirst.com. MOBILE BANKING FOR SEAMLESS EXPERIENCE Track spending, view rewards, access monthly statements, and enjoy many other features available only in the App. Digital Onboarding Journey Dubai First offers a mobile-first experience, now with a seamless digital onboarding journey. No in-person meetings. No paperwork. Just your mobile and Emirates ID. Download the app and apply in less than two minutes. Card Management • Instant updates on your transactions. • View your digital card • Review of purchases by category. • Easy check of available spending limit. • Monthly statements in the App. Rewards At A Glance • Real-time update of Cashback earnings • Up-to-date information on your rewards. • Instant redemption of Cashback. Card Services • Card bill payment directly from the App. • Application for supplementary card • Instant conversion of transactions into installments. • Instant booking of Balance Transfer and Quick Cash. • Payment plans progress overview In-App Control & Security • In-app card activation • instant PIN setup/ change • Freeze and unfreeze card function • Login with biometrics for extra security. To enjoy Dubai First Mobile App, you must be an existing Dubai First customer. Apply for your Dubai First Card today WARNING If you make only the minimum repayment/payment each period, you will pay more in interest/profit/fees and it will take you longer to pay off your outstanding balance.
du Pay
Send money internationally and within the UAE with competitive rates and fees. Pay bills, recharge mobile numbers, and manage your finances securely. The app supports multiple languages for a convenient user experience.
- Send money internationally
- Send money within the UAE
- Competitive rates and fees
- Pay bills
- Recharge mobile numbers
- Multi-language support
- Secure transactions
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Welcome to du Pay Send money quickly and easily with the app that speaks your language. We understand that sending money should be simple, secure and convenient. That's why we've designed an app that not only enables sending money seamlessly to your loved ones but also speaks many languages. What can you do with du Pay? - Send money back home at competitive rates and fees - Send money in the UAE to any valid mobile number - Pay your bills - Recharge or top up your mobile number How to get started? - Download the du Pay app - Keep your Emirates ID handy and complete the simple verification steps. - Add money into your wallet through your debit/prepaid card, inward bank transfer or via our network of payment machines. We go the extra mile to protect you! - We use 2-factor authentication, fraud prevention, and a secure backend infrastructure. - By tying your account to your mobile number, we ensure you’re always in control. - We’re partnered with established financial institutions to ensure your money is safe. - We're regulated by the Central Bank of the UAE.
Screenshots
Verdict
Dubai First and du Pay both sit at 4.6 stars, but that hides the real split: 67% of du Pay's written reviews are positive against 22% of Dubai First's. du Pay also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for Dubai First against 4.6 for du Pay. Both are backed by a comparable volume of ratings — 410 and 138 respectively. Written reviews are what separate them: 22% of Dubai First's written reviews are positive against 67% of du Pay's.
Dubai First ships an update every 2 weeks, du Pay every 3 weeks. The most recent releases landed on September 19, 2026 and September 23, 2026 respectively.
| Parameter | Dubai First | du Pay |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (410 ratings) | 4.6 (138 ratings) |
| Positive reviews | 21.6% of reviews | 66.7% of reviews — better |
| Number of ratings | 410 — better | 138 |
| Update frequency | Every 2 weeks — better | Every 3 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 343 MB | 272 MB |
| Age rating | 4+ | 4+ |
| Developer | First Abu Dhabi Bank | EITC Financial Services |
Customer experience
Dubai First
du Pay
Bugs and requests
Dubai First
Reported bugs
31 issues- Push notifications not working
- App freezing or very slow
- App freezing when trying to open
- App asks to scan EID and card every time
- App asks for credentials repeatedly
Show 26 moreShow fewer
- App unrecognisable as new device requiring verification
- App needs updating every time it's used
- Buggy update causing new device detection
- Constant login bugs and failures
- App timeout too short
- App has many bugs
- Cannot pay credit card bill through debit card from another bank
- Rewards not available most of the time
- App is basic compared to other banks
- Terms changed from free for life to annual paid
- Incorrect balance shown
- Hidden amounts not visible until statement
- Cannot pay with foreign debit cards
- App not working after update
- Horrible, amateur, and lousy app
- Login is a pain, messages have errors
- Cannot access statements
- Impossible to use service properly
- App not signing in
- Cannot see statement on web
- Zero access to credit card statement
- Very poorly designed and tested
- Online website no longer exists
- Many options log the user out
- Password creation and login character mismatch
- No option to view older statements
Requested features
7 requests- Spread update releases
- Test app properly before releasing updates
- Fix constant login bugs and failures
- Increase app timeout duration
- Allow payment of utility bills
Show 2 moreShow fewer
- Allow payment with foreign debit cards
- Bring back the online website
du Pay
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Dubai First
No in-app purchases
du Pay
No in-app purchases
