Push notifications
Push notifications for transactions not working for the last 5 months. Why isn’t it being fixed ??
Notifications not working
Push notifications have stopped working the last few updates. Please fix this.
Slow
The app is always freezing or very slow.
Notifications not working
Push notifications have stopped working the last few updates. Please fix this.
Cannot access online banking
I’ve been unable to access my online banking for several days now due to the latest app update freezing every time I try to open it. I’ve never had issues like this with other banking apps. It’s frustrating not being able to manage my finances when I need to. The app clearly needs more testing and stability improvements—especially for critical updates. Please fix this as soon as possible.
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Deciving
WARNING EVERYONE: they will tell you to get a credit card for free then they impose the fees on you , the agent who promoted and gave me the credit card told me it was free .. after I got the card they imposed 450 fees on me .. totally deceiving and manipulating customer .. I will never recommend this bank or service
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The worst bank app ever
Every time I start the app it asks to scan EID and the card. Very incompetent dev team
needs credentials again and again
Since The new updates, whenever i login the dubai first app, it is asking to go through the complete process again saying this is new device you login from? i have to repeat every time i have to login. because of this I cant keep track, I cannot use this card anymore
It is very hectic and inconvenient. what are apps for?
It is very hectic and inconvenient. what are apps for?
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Worst banking app - zero stars
Every time you open the app it says that the device is unrecognisable and you have to go through a ridiculous verification routine involving scanning multiple cards and taking a video of your face. There’s no online alternative to using this broken app, as they’ve discontinued accessing your account on their website. I’ll be cancelling my credit card immediately.
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Updates Constantly
I like the app ok but EVERYTIME I go to use it it needs to be updated. It’s so annoying. Please spread your update releases so it’s not so often.
Really buggy update
For last few weeks, the app detects my phone as a new device and wants to validate everything all over again. Already did that twice this week. Wish you guys test properly
Really buggy update
For last few weeks, the app detects my phone as a new device and wants to validate everything all over again.
Already did that twice this week. Wish you guys test properly
Already did that twice this week. Wish you guys test properly
Terrible app, terrible bank, avoid
App has so many bugs. Every time I log in it thinks it’s a new device and I have to do the whole verification process. If you’re making the payment from another bank it’s a nightmare. I was also deliberately lied to about the fees, and raised that complaint with the bank, which they continue to ignore. Honestly, it’s not worth the trouble at all.
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Too many bugs
This has constant log in bugs and failures. Needs to be fixed. Also the timeout on the app is too short. Having to relogin again and again.
Notifications also stopped working.
Notifications also stopped working.
Convenient
Very convenient and easy to use
Updates Constantly
I like the app ok but EVERYTIME I go to use it it needs to be updated. Please spread your updates so it’s not so often.
Ease of use
Easy to navigate, especially for the payment. Updates the balance, immediately.
Constant log in bugs
This has constant log in bugs and failures. Needs to be fixed. Also the timeout on the app is too short. Having to relogin again and again.
Cash Back Facility
Cash Back Facility is very good and the App is excellent.
Good one
App has been came up with new features and nice to use
