ππΌ
Giving me headache right now . And i couldnβt able to download my Certificate as well even tho i was following the exact instructions to download it . And it is super hard to log in .
RRothla
Cannot edit details
The app is not practical and does not let to perform the actions the app is requesting, e.g. update personal details
00cu$tomer
Horrible App and Support Service
This app is full of bugs, and the same issues persist on the website. But even worst the bad support service, seriously bad.
Sometimes, I am able to log in on the website but not through the app. I have opened multiple support tickets over the last two months, but my issue remains unresolved. The support team either doesnβt seem to understand English or doesnβt read the issue properly, as they keep sending me the same copy/paste standard responses. On other occasions, they direct me to contact MOHRE, only for MOHRE to send me back to ILOE. As a customer, Iβve been caught in the middle for two months and still havenβt received any resolution.
Sometimes, I am able to log in on the website but not through the app. I have opened multiple support tickets over the last two months, but my issue remains unresolved. The support team either doesnβt seem to understand English or doesnβt read the issue properly, as they keep sending me the same copy/paste standard responses. On other occasions, they direct me to contact MOHRE, only for MOHRE to send me back to ILOE. As a customer, Iβve been caught in the middle for two months and still havenβt received any resolution.
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AAbu_Adam
Worst App
If you fill in the necessary data in 10 seconds, the app says the session has expired. I've tried at least seven times. Please don't waste others' time by developing such a poor app. Make sure to test it properly before releasing it.
MMIDHUNVINCEN
App doesnβt work
App doesnβt work and site doesnβt work either. At least not for ppl that are out of the country while trying to renew.
Aa_kar
