du Pay User Reviews

du Pay
du Pay
EITC Financial Services

Top reviews

نادي المنادي

تحويل الفلوس جيدة على التطبيق

Response from developer

Thank you for your kind feedback! We're thrilled to hear that you find our app excellent. If you have any suggestions or if there's anything we can assist you with, please don't hesitate to reach out. We appreciate your support!

Queen 7008

Good to transfer money

Good

Nice

Response from developer

Thank you for your kind feedback! We're thrilled to hear that you find our app excellent. If you have any suggestions or if there's anything we can assist you with, please don't hesitate to reach out. We appreciate your support!

Need more improvements

I do not recommend using Application Du Pay. The overall user experience is poor, and several critical issues make it unreliable.
1. Customer Support: The customer care team is unresponsive and unhelpful. It’s frustrating to resolve issues when support doesn’t address concerns effectively.
2. Transaction Issues: Many transactions get canceled unexpectedly, both while making payments and adding funds. Worse, money gets debited from the bank account even when the transaction fails, leading to unnecessary complications.
3. Processing Time: The application is extremely slow, with long processing times for basic operations. This can be very inconvenient, especially for urgent transactions.
4. Application Performance: The app itself feels sluggish and not optimized for smooth usage, which adds to the frustration.

In summary, Application Du Pay needs significant improvements in customer support, transaction reliability, and app performance to be considered a dependable platform. Until these issues are addressed, I do not recommend using it.
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Response from developer

We appreciate your feedback. We continuously strive to enhance our app's value and features. We'll consider your suggestions for future improvements. Thank you for sharing your thoughts with us.

Slow app

The app is super slow. Takes forever to do basic tasks. The e& Money app is much faster. I requested a du Pay card by Visa and it’s stuck at the loading screen. There’s room for improvement. All the best.

Response from developer

We appreciate your feedback. We continuously strive to enhance our app's value and features. We'll consider your suggestions for future improvements. Thank you for sharing your thoughts with us.