MAKEEN Helpdesk vs ANACITY

Makeen Helpdesk is a web call center to simplify and enhance the quality of service to your customers through quick response times and better communication. This advanced tool is available online accessible through standard web browsers. Through smart helpdesk customers can communicate directly with the service provider. At any time your customers can submit a complaint, raise a request work, upload images and documents.. Your maintenance team will operate in most efficient and professional way possible.

ANACITY – the only application you need to manage your gated community effectively! The ANACITY app is specially designed to manage gated communities, villas, and apartments. The features we offer are particularly aimed at reducing expenses and make community management effortless for the Community's Management/Facility Management Company/Owner Association Management Companies. At the same time, we also aim to make community living a pleasurable experience for residents. Right at the comfort of their homes, residents can perform various actions on the ANACITY app including managing their visitors, staff, raising complaints/requests, pay service charges and other dues, book facilities, communicate and share important updates with other residents, etc. Using ANACITY, the Community's Management can collect dues effortlessly, manage the security system, security personnel, and other staff, approve booking and do much more. The best part is the management companies and handle and cater to the needs of multiple apartments at once. What can residents do using ANACITY? By using ANACITY, as a resident of a gated community, you can enjoy Private Community Networking. - With just a click, you can take part in discussions and share your opinions by accessing the Apartment Discussion Forums. Using these forums, you can reduce your email clutter as well. - Using Apartment Interest Groups in ANACITY, share anecdotes with your neighbours and build a relationship with them like never before. - Receive important notices and messages from your Management using ANACITY's Online Notice Board and other broadcast features. Apart from the ability to communicate seamlessly, you can also perform various other actions that will make things a lot convenient for you. - Using the ANACITY app, you can easily raise complaints/requests. If any asset is misfunctioning, you can simply scan the QR Code generated to the particular asset and send it to the Facility Manager of your gated community. They will quickly receive the details of the asset and fix it. You can also track the progress and if the issue is not fixed during the stipulated time, the complaint will be automatically escalated. - Using your credit/debit card or other online payment methods, you can pay your service charge bills and other dues via ANACITY right at the comfort of your home. You will also receive receipts immediately after making the payment. - With the additional security solutions offered by ANACITY, the security of your gated community will only strengthen multifold. Using the Visitor Management feature, pre-approve, approve or deny guests, visitors, and staff with just a click. - No more waiting to use a facility of your gated community! ANACITY enables you to check when a facility is available and book it beforehand. How can a Community's Management benefit from using ANACITY? Studies conducted by our team revealed that ANACITY's smart features and community automation save a ton of money for the Management.  Apart from this, using the ANACITY application, the Management can, - Efficiently manage Helpdesk/Complaint Box - Collect service charges and dues via the app and send automatic reminders to the defaulting residents. - Access the financial records of all the units and maintain proper records of every transaction. - Send email and app notifications to all the association members and the residents living in the gated community. The ANACITY application is certainly your true companion for a happy and wonderful Community Living! So what are you waiting for? Download the App now and embrace the comfort offered by smart technology!