Comparison

KIX Field Agent vs Tenbrink

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head

KIX Field Agent

Mobile Ticket Processing

About

KIX Field Agent

Features

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KIX Field Agent enables service technicians and field staff to work on assigned tickets in your KIX Service Management System, also while being offline. Any ticket information is also offline available, e.g. asset/config item information, knowledge base entries or the communication history. - ticketing / work order processing - offline capability - reject/accept tickets/work orders - checklists - take notes with photos - automatic time tracking - work order completion with signature - work reports for your customers and internal use - search in assigned tickets - notification for ticket reminders - grouping by plan data and priority - access to device/system information in the database via QR code - offline access to knowledge base articles of your tickets - offline access to customer/contact information of your tickets - view and navigate to customer addresses using your navigation app - sending emails regarding their tickets from the mobile device - GPS position report to backend for further deployment planning Requires KIX version 18. The system backend server must be reachable from your mobile device via HTTPS.

About

Tenbrink

Features

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Willkommen in der digitalen Welt von Tenbrink GmbH & Co.KG! Hier erhalten Sie alle relevanten Informationen rund um Ihre Immobilie! Funktionen: • Passwortgeschützter Zugang • Übersicht von wichtigen Ansprechpartnern und Notfallkontakten • Zugriff auf wichtige Mitteilungen und Termine • Jederzeit Zugriff auf relevante Dokumente • Abwicklung von (Schadens-)Meldungen, Schlüsselbestellungen etc. direkt via Smartphone inkl. aktueller Bearbeitungsstatus

Screenshots

KIX Field Agent4 screens

Tenbrink4 screens

Verdict

The call

The clearest difference is update cadence: KIX Field Agent at every 6 months against Tenbrink's every 14 months. Tenbrink's advantage is iOS requirement (12.0 vs 16.6). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

KIX Field Agent ships an update every 6 months, Tenbrink every 14 months. Both last shipped on November 3, 2026.

Scorecard2 real differences · 4 level

KIX Field Agent versus Tenbrink: the parameters behind the verdict, then further details
Parameter	KIX Field Agent	Tenbrink
Price	Free	Free
Update frequency	Every 6 months — better	Every 14 months
Ads	No	No
In-app purchases	No	No
Devices	iPhone, iPad	iPhone, iPad, iPod — better
Requires iOS	16.6	12.0 — better
Further details — not scored
Size	41 MB	27 MB
Age rating	4+	4+
Developer	KIX Service Software GmbH	Tenbrink GmbH & Co.KG Immobilienverwaltung

In-app purchases

None

KIX Field Agent

No in-app purchases

None

Tenbrink

No in-app purchases

Questions

Is KIX Field Agent free?

KIX Field Agent is free to download, with no in-app purchases.

Is Tenbrink free?

Tenbrink is free to download, with no in-app purchases.

Do KIX Field Agent or Tenbrink have ads?

Neither KIX Field Agent nor Tenbrink shows ads.

Which is updated more often, KIX Field Agent or Tenbrink?

KIX Field Agent ships an update every 6 months, and Tenbrink every 14 months. Most recently, KIX Field Agent was updated on November 3, 2026 and Tenbrink on November 3, 2026.