FrankOlsen vs myHarvey
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
FrankOlsen
Control your smart furniture lighting with this dedicated application. Adjust settings and manage your lighting experience directly from your device.
- Smart furniture lighting control
- Device management
- Lighting adjustments
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Control the Frank Olsen Smart furniture lighting with this app.
myHarvey
Monitor your connected water softener in real-time, receive notifications for salt levels, and easily reorder salt directly through the app. Enjoy smart, reliable, and eco-friendly water softening solutions for your home.
- Real-time salt level monitoring
- Salt level notifications
- In-app salt reordering
- Smart home integration
- Eco-friendly design information
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The myHarvey app has been developed alongside the UK’s next generation connected water softeners, providing smart home solutions that are reliable and easy-to-use. The main benefits • The app displays a simple dashboard allowing real time monitoring of salt levels • Notifications can be sent directly to your device, to advise you when more salt needs adding • You can reorder salt directly from the app – in just a few clicks The Harvey team have been water softening experts since 1988. Their latest range of next generation water softeners are all designed and manufactured in the UK offering: • The smallest twin cylinder (non-electric) water softening systems on the market • Uniquely curved lighter salt blocks – making it easier to load salt • Eco-friendly designs - the cabinet typically use 38% less plastic (62% of which is recycled) Smart, hassle-free solutions for your home and family - softened water, all day every day.
Screenshots
Verdict
The clearest difference is rating: FrankOlsen at 5.0 against myHarvey's 1.0. FrankOlsen also leads on review sentiment (38% vs 23%) and iOS requirement (11.0 vs 16.6). myHarvey's advantage is update cadence (every 2 months vs every 13 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
FrankOlsen holds the better App Store score, 5.0 against 1.0. Both are backed by a comparable volume of ratings — 1 and 1 respectively. Written reviews point the same way: 38% of FrankOlsen's written reviews are positive against 23% of myHarvey's.
FrankOlsen ships an update every 13 months, myHarvey every 2 months. The most recent releases landed on October 10, 2026 and October 16, 2026 respectively.
| Parameter | FrankOlsen | myHarvey |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | 1.0 (1 ratings) |
| Positive reviews | 38.5% of reviews — better | 23.2% of reviews |
| Number of ratings | 1 | 1 |
| Update frequency | Every 13 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 11.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 163 MB | 31 MB |
| Age rating | 4+ | 4+ |
| Developer | Frank Olsen Furniture ltd | Harvey Water Softeners Ltd |
Customer experience
FrankOlsen
myHarvey
Bugs and requests
FrankOlsen
Not enough reviews yet to summarise bugs or requests.
myHarvey
Reported bugs
97 issues- Salt tablet statuses inaccurate, fails to send timely notifications
- App stopped working since Dec 2025, no refresh or notifications
- App connection issues, does not link with iLid
- App does not work, cannot connect to iLid
- Connection to smart lid doesn't work, no troubleshooting
Show 92 moreShow fewer
- App appears broken, no warnings
- Lack of compatibility with Apple password manager
- App doesn't connect to WiFi, not designed well
- Problems connecting, error messages like 'aylacontrol:'
- App stopped working, no refresh or notifications
- App connection issues, does not link with iLid
- App does not work, cannot connect to iLid
- Connection to smart lid doesn't work, no troubleshooting
- App appears broken, no warnings
- Lack of compatibility with Apple password manager
- App doesn't connect to WiFi, not designed well
- Problems connecting, error messages like 'aylacontrol:'
- App crashes on iPhone
- Notifications stopped working
- App doesn't work, won't connect
- Not able to register, connection issues with ayla cloud platform
- Frustrating, cannot connect to WiFi, error message 'aylacontrol:'
- App doesn't work, inaccurate status, last updated date incorrect
- App is useless, cannot connect lid
- Can't connect to device, directions don't match hardware
- Very bad, glitchy, WiFi connection dropped, error changing WiFi
- Dreadful, cannot get lid to connect after battery change
- Terrible experience, can't connect to app, no follow-up
- App is terrible, broken, won't reliably connect
- What a disappointment, lid doesn't work, no engineer visits for lid problems
- Inconsistent app, lid open notifications, cannot connect to i-Lid
- Log in issues, incorrect details
- Worst application, never updates
- Notifications not working, salt level sensing inaccurate
- Won't let me login or reset password, code mismatch
- Does not work at all, cannot connect to iLid
- Poor app, takes too long to connect, gets stuck at WiFi section
- Cannot connect app to WiFi, stopped working, app not updated since June 2023
- Does not connect to ilid, error message 'aylacontrol:'
- Awful, keeps restarting, won't add softener
- App periodically logs out user account
- Awful app, no notifications, pointless
- Simple but rarely updates with current salt levels
- Completely inaccurate display of salt levels
- Crashes when trying to connect
- App barely ever works, never updates
- Hardly ever updates, so pretty useless
- Useless so far, set-up doesn't work, green light not in instructions
- Sign-up needs improvements, password policy incompatible with Apple password manager, cannot copy-paste password
- Not getting lid off warnings, app doesn't show lid off symbol
- Cannot order more salt, error page 'something went wrong. What happened? You are not authorised to use Multipass login'
- App not sending notifications, has stopped working after phone change
- Unable to connect, poor after sales service, customer service never calls back
- Don’t bother, doesn’t connect to any device or internet
- Inconsistent app, lid open notifications, cannot connect to i-Lid
- App could be better, lid open notifications cannot be turned off
- App periodically logs out user account
- App crashes on iPhone
- Notifications stopped working
- App doesn't work, won't connect
- Not able to register, connection issues with ayla cloud platform
- Frustrating, cannot connect to WiFi, error message 'aylacontrol:'
- App doesn't work, inaccurate status, last updated date incorrect
- App is useless, cannot connect lid
- Can't connect to device, directions don't match hardware
- Very bad, glitchy, WiFi connection dropped, error changing WiFi
- Dreadful, cannot get lid to connect after battery change
- Terrible experience, can't connect to app, no follow-up
- App is terrible, broken, won't reliably connect
- What a disappointment, lid doesn't work, no engineer visits for lid problems
- Inconsistent app, lid open notifications, cannot connect to i-Lid
- Log in issues, incorrect details
- Worst application, never updates
- Notifications not working, salt level sensing inaccurate
- Won't let me login or reset password, code mismatch
- Does not work at all, cannot connect to iLid
- Poor app, takes too long to connect, gets stuck at WiFi section
- Cannot connect app to WiFi, stopped working, app not updated since June 2023
- Does not connect to ilid, error message 'aylacontrol:'
- Awful, keeps restarting, won't add softener
- App periodically logs out user account
- Awful app, no notifications, pointless
- Simple but rarely updates with current salt levels
- Completely inaccurate display of salt levels
- Crashes when trying to connect
- App barely ever works, never updates
- Hardly ever updates, so pretty useless
- Useless so far, set-up doesn't work, green light not in instructions
- Sign-up needs improvements, password policy incompatible with Apple password manager, cannot copy-paste password
- Not getting lid off warnings, app doesn't show lid off symbol
- Cannot order more salt, error page 'something went wrong. What happened? You are not authorised to use Multipass login'
- App not sending notifications, has stopped working after phone change
- Unable to connect, poor after sales service, customer service never calls back
- Don’t bother, doesn’t connect to any device or internet
- Inconsistent app, lid open notifications, cannot connect to i-Lid
- App could be better, lid open notifications cannot be turned off
- App periodically logs out user account
Requested features
14 requests- Add history of salt consumption
- Add feature to track salt level weekly
- Port to Home Assistant for integration
- Local level integration for Home Assistant
- Add Apple Pay at checkout
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- Track water usage and salt consumption
- Automated salt ordering
- Improve password manager compatibility
- Add Face ID/Touch ID login
- Turn off lid open notifications from app
- Web API for home automation integration
- Allow password saving to Apple Password Manager
- Improve sign-up process, allow copy-paste of password
- Add HomeKit integration
In-app purchases
FrankOlsen
No in-app purchases
myHarvey
No in-app purchases
