Lightspeed Reporter (X) vs Supportech AI
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Lightspeed Reporter (X)
Monitor your retail store's performance remotely with real-time insights and customizable widgets. Access key metrics and stay informed about your business's health, even when you're away. Offers 24/7 support and comprehensive resources.
- Real-time store performance insights
- Customizable iOS widgets
- Access familiar POS dashboard metrics
- Secure data access based on user roles
- 24/7 customer support
- Help Center resources and video tutorials
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Keep an eye on your Lightspeed store, even when you’re not there. With Lightspeed Reporter, you can keep all of your store’s data right in your pocket—giving you the peace of mind to step away from your shop without missing a beat. With the included iOS widgets you can stay up to date without even having to open the app. If you need to know more, your dashboard is just a tap away. Features: • Get real time insights into your store’s performance • Access all the familiar metrics from your Lightspeed Retail POS (X-Series) dashboard available as widgets • Customize your widget with the data you care about—pick your metric and timeframe • Sign-in and forget—we’ll remember your details when you open the app • Stay on top of security—we’ll restrict your data based on the user roles you’ve set in your store Free onboarding & 24/7 support • Enjoy award-winning and in-house customer support team that’s available 24/7 • Get free step-by-step articles and resources in our comprehensive Help Center • Watch step-by-step video tutorials to help you navigate and get the most out of your POS With effortless POS software at its core, Lightspeed Retail is the one-stop commerce platform to simplify, scale and provide exceptional customer experiences. You live and breathe retail… and guess what? So do we. We know the unique challenges that brick-and-mortar retailers face, and we’re giving you all the tools you need to run a thriving physical store.
Supportech AI
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Supportech AI is the store app for owners, managers and partners of stores monitored by Supportech's operator team. Our operators watch your cameras around the clock. When they spot shoplifting, a safety issue or anything you asked them to flag, they post an incident report with photos and a short video clip. You get a notification instantly, open the report, and reply in your store's thread. • Incident reports with images and video, per store • Instant push notifications • Reply to the operator and tag your manager, partner or Supportech captain • Team access: give your manager and partners their own sign-in • Face ID / passcode lock for the app • Share a report to WhatsApp with one tap Supportech AI is for stores under a Supportech monitoring contract. Sign-in credentials are issued by Supportech; there is no public sign-up. Visit supportechinc.com to enquire.
Screenshots
Verdict
The clearest difference is iOS requirement: Supportech AI at 15.0 against Lightspeed Reporter (X)'s 17.4. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
| Parameter | Lightspeed Reporter (X) | Supportech AI |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (18 ratings) — better | — |
| Positive reviews | 15.4% of reviews | — |
| Number of ratings | 18 — better | — |
| Update frequency | Every 2 months | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.4 | 15.0 — better |
| Further details — not scored | ||
| Size | 45 MB | 7 MB |
| Age rating | 4+ | 4+ |
| Developer | Lightspeed Commerce Inc. | Supportech Incorporated |
In-app purchases
Lightspeed Reporter (X)
No in-app purchases
Supportech AI
No in-app purchases
Questions
Is Lightspeed Reporter (X) free?
Is Supportech AI free?
Do Lightspeed Reporter (X) or Supportech AI have ads?
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