ChARM Connect vs Chartnote
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ChARM Connect
Secure instant messaging for healthcare professionals and patients. Seamlessly communicate within your EHR workflow without leaving the application. Facilitates interaction between practice members and patients.
- HIPAA compliant secure messaging
- Integrated with EHR workflow
- Patient and practice member communication
- Instant messaging
- Seamless interaction
Read full descriptionHide full description
ChARM Connect is a HIPAA compliant secure instant messaging platform for practice members and patients. The ChARM Connect platform is integrated within ChARM EHR workflow that allows you to seamlessly interact with patients and practice members, without moving out of ChARM.
Chartnote
Streamline your medical documentation with AI-powered transcription, voice charting, and customizable templates. Focus more on patient care and less on administrative tasks with this efficient digital assistant.
- Voice Chart transcription
- AI Scribe for clinical notes
- Pre-built and custom snippets/templates
- Speech-to-text dictation
- SOAP note templates
- Secure medical documentation
Read full descriptionHide full description
Chartnote Mobile – AI Scribe for Medical Documentation Turn patient conversations into complete clinical notes—automatically. Chartnote’s AI Scribe listens during patient encounters and generates accurate, structured medical notes in seconds. Whether you’re in clinic, hospital, or on the go, Chartnote helps you document faster and spend more time with patients. AI Scribe (Core Feature): Automatically generates SOAP notes from patient conversations Designed for real clinical workflows Reduces charting time and after-hours documentation Medical Dictation & Voice Chart: High-accuracy medical speech-to-text Dictate notes or capture full encounters Works seamlessly across specialties Smart Templates & Snippets: Create and customize your own note structure and style Access thousands of medical snippets or dot phrases Speed up repetitive documentation Built for Clinicians Family Medicine, Emergency, Internal Medicine, Urgent Care, and more Use at bedside, between patients, or after clinic Secure and reliable for healthcare workflows Get Started Free Basic includes: 15 AI Scribe notes per month Transfer notes into any web-based EMR Custom templates & smart snippets Existing users can upgrade to Chartnote Pro or Max. Chartnote Pro Up to 100 AI Scribe notes per month Unlimited Copilot tools Chartnote Max Unlimited AI Scribe notes Subscription Details: Before completing payment, you'll see the plan price, charged to your iTunes account at confirmation of purchase and on renewal, varying by plan and country. Subscriptions renew monthly or yearly, depending on your plan. Avoid auto-renewal by turning it off at least 24 hours before your subscription renews in your iTunes account settings. Manage and cancel subscriptions via the App Store account settings after purchase. What Clinicians are Saying: "it has been a game changer in managing my patient's care." “Chartnote is super helpful in writing notes. It will save you a significant amount of time.” Join our Community: We'd love to hear from you! Send feedback, comments, or requests for technical support via our help page: https://help.chartnote.com. Useful Links: Terms of Use: https://chartnote.com/termsofuse Privacy Policy: https://chartnote.com/privacypolicy
Screenshots
Verdict
The clearest difference is review sentiment: Chartnote at 90% against ChARM Connect's 13%. Chartnote also leads on update cadence (every 2 weeks vs every 2 months) and rating (4.8 vs 4.5). ChARM Connect's advantage is in-app purchases (none vs 12) and iOS requirement (13.0 vs 15.6). On price, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Chartnote sells 10 in-app purchases, starting at $15.99 per month. ChARM Connect asks for nothing beyond the download.
Chartnote holds the better App Store score, 4.8 against 4.5. That said, the two scores are not equally well evidenced: Chartnote has 592 ratings behind it against 95, so its average is the more settled of the two. Written reviews point the same way: 13% of ChARM Connect's written reviews are positive against 90% of Chartnote's.
ChARM Connect ships an update every 2 months, Chartnote every 2 weeks. Both last shipped on October 30, 2026.
| Parameter | ChARM Connect | Chartnote |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (95 ratings) | 4.8 (592 ratings) — better |
| Positive reviews | 12.5% of reviews | 90.0% of reviews — better |
| Number of ratings | 95 | 592 — better |
| Update frequency | Every 2 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | — | #44 — better |
| Devices | iPhone, iPad, iPod, Apple Watch — better | iPhone, iPad, iPod |
| Requires iOS | 13.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 476 MB | 30 MB |
| Age rating | 17+ | 4+ |
| Developer | MedicalMine Inc. | StatNote, Inc. |
Customer experience
ChARM Connect
Chartnote
Bugs and requests
ChARM Connect
Not enough reviews yet to summarise bugs or requests.
Chartnote
Reported bugs
7 issues- 2FA is buggy, clunky, and tedious
- Transcription frequently misses common words
- Transcription of medical words is often incorrect
- Cannot correct transcription errors as they occur
- Poor interfacing between app and website
Show 2 moreShow fewer
- Customer support has not responded
- App does not allow use of website for a note once transcribed in app
Requested features
4 requests- Make MFA/2FA optional
- Improve real-time error correction
- Enhance transcription accuracy for common and medical words
- Improve app and website interface integration
In-app purchases
ChARM Connect
No in-app purchases
Chartnote
- Chartnote Professional Monthly7 Days trial$15.991 Month
- Chartnote Pro Monthly14 Days trial$39.001 Month
- Chartnote Max Monthly14 Days trial$99.991 Month
Show 3 moreShow fewer
- Chartnote Max Monthly7 Days trial3 variants$99.991 Month
- Chartnote Professional Yearly7 Days trial$169.991 Year
- Chartnote Max Yearly14 Days trial$999.991 Year
- 65 AI Credits$39.00
- 330 AI Credits$169.00
- 400 AI Credits$199.00
Show 1 moreShow fewer
- 660 AI Credits$229.00









