Comparison

ChARM Connect vs Chartnote

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ChARM Connect

Secure instant messaging for healthcare professionals and patients. Seamlessly communicate within your EHR workflow without leaving the application. Facilitates interaction between practice members and patients.

Highlights
  • HIPAA compliant secure messaging
  • Integrated with EHR workflow
  • Patient and practice member communication
  • Instant messaging
  • Seamless interaction
Features
Read full description

ChARM Connect is a HIPAA compliant secure instant messaging platform for practice members and patients. The ChARM Connect platform is integrated within ChARM EHR workflow that allows you to seamlessly interact with patients and practice members, without moving out of ChARM.

About

Chartnote

Streamline your medical documentation with AI-powered transcription, voice charting, and customizable templates. Focus more on patient care and less on administrative tasks with this efficient digital assistant.

Highlights
  • Voice Chart transcription
  • AI Scribe for clinical notes
  • Pre-built and custom snippets/templates
  • Speech-to-text dictation
  • SOAP note templates
  • Secure medical documentation
Features
Currently charting
Read full description

Chartnote Mobile – AI Scribe for Medical Documentation Turn patient conversations into complete clinical notes—automatically. Chartnote’s AI Scribe listens during patient encounters and generates accurate, structured medical notes in seconds. Whether you’re in clinic, hospital, or on the go, Chartnote helps you document faster and spend more time with patients. AI Scribe (Core Feature): Automatically generates SOAP notes from patient conversations Designed for real clinical workflows Reduces charting time and after-hours documentation Medical Dictation & Voice Chart: High-accuracy medical speech-to-text Dictate notes or capture full encounters Works seamlessly across specialties Smart Templates & Snippets: Create and customize your own note structure and style Access thousands of medical snippets or dot phrases Speed up repetitive documentation Built for Clinicians Family Medicine, Emergency, Internal Medicine, Urgent Care, and more Use at bedside, between patients, or after clinic Secure and reliable for healthcare workflows Get Started Free Basic includes: 15 AI Scribe notes per month Transfer notes into any web-based EMR Custom templates & smart snippets Existing users can upgrade to Chartnote Pro or Max. Chartnote Pro Up to 100 AI Scribe notes per month Unlimited Copilot tools Chartnote Max Unlimited AI Scribe notes Subscription Details: Before completing payment, you'll see the plan price, charged to your iTunes account at confirmation of purchase and on renewal, varying by plan and country. Subscriptions renew monthly or yearly, depending on your plan. Avoid auto-renewal by turning it off at least 24 hours before your subscription renews in your iTunes account settings. Manage and cancel subscriptions via the App Store account settings after purchase. What Clinicians are Saying: "it has been a game changer in managing my patient's care." “Chartnote is super helpful in writing notes. It will save you a significant amount of time.” Join our Community: We'd love to hear from you! Send feedback, comments, or requests for technical support via our help page: https://help.chartnote.com. Useful Links: Terms of Use: https://chartnote.com/termsofuse Privacy Policy: https://chartnote.com/privacypolicy

Screenshots

ChARM Connect4 screens
Chartnote4 screens

Verdict

The call

The clearest difference is review sentiment: Chartnote at 90% against ChARM Connect's 13%. Chartnote also leads on update cadence (every 2 weeks vs every 2 months) and rating (4.8 vs 4.5). ChARM Connect's advantage is in-app purchases (none vs 12) and iOS requirement (13.0 vs 15.6). On price, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Chartnote sells 10 in-app purchases, starting at $15.99 per month. ChARM Connect asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Chartnote holds the better App Store score, 4.8 against 4.5. That said, the two scores are not equally well evidenced: Chartnote has 592 ratings behind it against 95, so its average is the more settled of the two. Written reviews point the same way: 13% of ChARM Connect's written reviews are positive against 90% of Chartnote's.

UpkeepUpdate frequency

ChARM Connect ships an update every 2 months, Chartnote every 2 weeks. Both last shipped on October 30, 2026.

Scorecard8 real differences · 3 level
ChARM Connect versus Chartnote: the parameters behind the verdict, then further details
ParameterChARM ConnectChartnote
PriceFreeFree
Rating4.5 (95 ratings)4.8 (592 ratings) — better
Positive reviews12.5% of reviews90.0% of reviews — better
Number of ratings95592 — better
Update frequencyEvery 2 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
Best chart rank—#44 — better
DevicesiPhone, iPad, iPod, Apple Watch — betteriPhone, iPad, iPod
Requires iOS13.0 — better15.6
Further details — not scored
Size476 MB30 MB
Age rating17+4+
DeveloperMedicalMine Inc.StatNote, Inc.

Customer experience

ChARM Connect

All ratings77 ratings
Positive88.3%
Neutral0.0%
Negative11.7%
Written reviews8 reviews
Positive12.5%
Neutral12.5%
Negative75.0%

Chartnote

All ratings574 ratings
Positive96.9%
Neutral0.7%
Negative2.4%
Written reviews30 reviews
Positive90.0%
Neutral0.0%
Negative10.0%

Bugs and requests

ChARM Connect

Not enough reviews yet to summarise bugs or requests.

Chartnote

Reported bugs

7 issues
  • 2FA is buggy, clunky, and tedious
  • Transcription frequently misses common words
  • Transcription of medical words is often incorrect
  • Cannot correct transcription errors as they occur
  • Poor interfacing between app and website
Show 2 more
  • Customer support has not responded
  • App does not allow use of website for a note once transcribed in app

Requested features

4 requests
  • Make MFA/2FA optional
  • Improve real-time error correction
  • Enhance transcription accuracy for common and medical words
  • Improve app and website interface integration

In-app purchases

None

ChARM Connect

No in-app purchases

10 purchases

Chartnote

Subscriptions6
  • Chartnote Professional Monthly7 Days trial$15.991 Month
  • Chartnote Pro Monthly14 Days trial$39.001 Month
  • Chartnote Max Monthly14 Days trial$99.991 Month
Show 3 more
  • Chartnote Max Monthly7 Days trial3 variants$99.991 Month
  • Chartnote Professional Yearly7 Days trial$169.991 Year
  • Chartnote Max Yearly14 Days trial$999.991 Year
One-time4
  • 65 AI Credits$39.00
  • 330 AI Credits$169.00
  • 400 AI Credits$199.00
Show 1 more
  • 660 AI Credits$229.00

Questions

Is ChARM Connect free?
ChARM Connect is free to download, with no in-app purchases.
Is Chartnote free?
Chartnote is free to download, with in-app purchases available.
Which has better reviews, ChARM Connect or Chartnote?
Chartnote is rated higher. ChARM Connect averages 4.5 out of 5 from 95 ratings, while Chartnote averages 4.8 from 592 ratings.
Do ChARM Connect or Chartnote have ads?
Neither ChARM Connect nor Chartnote shows ads.
Which is updated more often, ChARM Connect or Chartnote?
ChARM Connect ships an update every 2 months, and Chartnote every 2 weeks. Most recently, ChARM Connect was updated on October 30, 2026 and Chartnote on October 30, 2026.

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