ChARM Connect vs DocUpdate
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ChARM Connect
Secure instant messaging for healthcare professionals and patients. Seamlessly communicate within your EHR workflow without leaving the application. Facilitates interaction between practice members and patients.
- HIPAA compliant secure messaging
- Integrated with EHR workflow
- Patient and practice member communication
- Instant messaging
- Seamless interaction
Read full descriptionHide full description
ChARM Connect is a HIPAA compliant secure instant messaging platform for practice members and patients. The ChARM Connect platform is integrated within ChARM EHR workflow that allows you to seamlessly interact with patients and practice members, without moving out of ChARM.
DocUpdate
This app provides busy clinicians with mobile-first tools to streamline their workflow. It offers free e-prescribing to numerous pharmacies, patient communication features including a medical translator, and access to a concierge service for pharmaceutical company interactions.
- Free e-prescribing to 65,000+ pharmacies
- DocUpdate Concierge for sample requests
- Medical translator in 20+ languages
- Patient communication tools
- Mobile-first tools for busy clinicians
Read full descriptionHide full description
DocUpdate is a free e-prescribing app building mobile-first tools for today's busy clinicians. We help physicians, nurse practitioners, and PAs get more done in less time. From e-prescribing and patient communication, to connecting with reps and manufacturers, our tools are designed for real-world workflows, whether you're in the clinic, rounding, or on the go. What you can do with DocUpdate: • E-prescribe to 65,000+ pharmacies nationwide. 100% free. • Access DocUpdate Concierge, your assistant for requesting samples, rep visits, and other support directly from pharmaceutical companies. • Communicate clearly with patients using our medical translator in 20+ languages Download DocUpdate now to access all these features and more right from your phone!
Screenshots
Verdict
The clearest difference is review sentiment: DocUpdate at 61% against ChARM Connect's 14%. DocUpdate also leads on update cadence (every 11 days vs every 2 months) and rating (4.8 vs 4.5). ChARM Connect's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DocUpdate holds the better App Store score, 4.8 against 4.5. That said, the two scores are not equally well evidenced: DocUpdate has 2.8K ratings behind it against 77, so its average is the more settled of the two. Written reviews point the same way: 14% of ChARM Connect's written reviews are positive against 61% of DocUpdate's.
ChARM Connect ships an update every 2 months, DocUpdate every 11 days. The most recent releases landed on October 8, 2026 and October 15, 2026 respectively.
| Parameter | ChARM Connect | DocUpdate |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (77 ratings) | 4.8 (2.8K ratings) — better |
| Positive reviews | 14.3% of reviews | 60.8% of reviews — better |
| Number of ratings | 77 | 2.8K — better |
| Update frequency | Every 2 months | Every 11 days — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | — | #198 — better |
| Devices | iPhone, iPad, iPod, Apple Watch — better | iPhone, iPod |
| Requires iOS | 13.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 476 MB | 96 MB |
| Age rating | 17+ | 17+ |
| Developer | MedicalMine Inc. | Docupdate |
Customer experience
ChARM Connect
DocUpdate
Bugs and requests
ChARM Connect
Not enough reviews yet to summarise bugs or requests.
DocUpdate
Reported bugs
4 issues- Registration process fails for some users
- Prescriptions not reaching pharmacies as expected
- Inability to prescribe to certain pharmacies or areas
- App crashes or freezes during use
Requested features
5 requests- Ability to customize prescription quantities
- Support for veterinarians and other non-physician prescribers
- Improved pharmacy search functionality
- Prescription database/formulary integration
- Ability to document prescription notes
In-app purchases
ChARM Connect
No in-app purchases
DocUpdate
No in-app purchases
