JBG Smith Properties vs metroKEY
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
JBG Smith Properties
Manage your residential tasks, communication with property management, and access important property information directly from your smartphone. This app streamlines the resident experience for those living in JBG Smith Properties.
- Task management
- Resident communication
- Property information access
- Convenient mobile management
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For JBG Smith Properties residents! Manage tasks, communication, and property information conveniently on your phone.
metroKEY
This app provides interactive access control for waste facilities, offering end-to-end visibility on usage. It features a user-friendly interface with fast sign-up, clear instructions, unit location mapping, and information on depositable items.
- Interactive access control
- End-to-end usage visibility
- Fast sign-up process
- Unit location mapping
- Deposit information
- Bluetooth unit latch opening
- Bin fill level monitoring
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metroKEY is an interactive access control system, delivering end to end visibility on how the organics drop off facility is being used, with a user interface that actively encourages participation with fast sign up, easy to follow instructions, map locations of units, and clear information on what can be deposited. metroKEY enables users to create their own metroKEY account following a standard 2-step verification and password set up using their smartphone Once logged in to the metroKEY app, access to the unit can be granted once the one time ‘tick box’ user agreement condition has been met. This feature means that Admin intervention is not required to grant user access at the time, though within the metroKEY web portal, your admin staff are able to both grant and revoke user access as necessary. Making recycling as easy as trash disposal demands streamlined processes that enable access to the organics unit. Once users have signed in, the metroKEY app opens the unit latch via an illustrated pop-up question banner with a simple yes/no tick box for access once the user is within Bluetooth range of the unit. Where fill sensors are deployed smartphone app users can also see when a bin is full, allowing them to navigate to the nearest available drop-off location.
Screenshots
Verdict
The clearest difference is rating: JBG Smith Properties at 4.4 against metroKEY's 3.0. JBG Smith Properties also leads on ratings volume (792 vs 10) and review sentiment (11% vs 0%). metroKEY's advantage is update cadence (every 2 weeks vs monthly) and iOS requirement (13.0 vs 16.6). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
JBG Smith Properties holds the better App Store score, 4.4 against 3.0. That said, the two scores are not equally well evidenced: JBG Smith Properties has 792 ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 11% of JBG Smith Properties's written reviews are positive against 0% of metroKEY's.
JBG Smith Properties ships an update monthly, metroKEY every 2 weeks. The most recent releases landed on September 20, 2026 and September 11, 2026 respectively.
| Parameter | JBG Smith Properties | metroKEY |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (792 ratings) — better | 3.0 (10 ratings) |
| Positive reviews | 10.9% of reviews — better | 0.0% of reviews |
| Number of ratings | 792 — better | 10 |
| Update frequency | Monthly | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.6 | 13.0 — better |
| Further details — not scored | ||
| Size | 69 MB | 48 MB |
| Age rating | 4+ | 4+ |
| Developer | JBG Smith Properties | Streetspace Ltd |
Customer experience
JBG Smith Properties
metroKEY
Bugs and requests
JBG Smith Properties
Reported bugs
5 issues- Login not working
- Account creation issues
- Walkthrough information erased
- Notifications not working
- Inability to accept terms and conditions
Requested features
2 requests- Fix broken guest registration feature
- Improve stability and reliability of the app
metroKEY
Not enough reviews yet to summarise bugs or requests.
In-app purchases
JBG Smith Properties
No in-app purchases
metroKEY
No in-app purchases
Questions
Is JBG Smith Properties free?
Is metroKEY free?
Which has better reviews, JBG Smith Properties or metroKEY?
Do JBG Smith Properties or metroKEY have ads?
Which is updated more often, JBG Smith Properties or metroKEY?
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