JBG Smith Properties

JBG Smith Properties

Your Zego Living Experience

792 ratings
46 reviews
Free

Details

  • Released
  • Updated
  • December 9, 2019
  • July 14, 2026

Features

JBG Smith Properties screenshot #1 for iPhone
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JBG Smith Properties screenshot #6 for iPhone
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About

Manage your residential tasks, communication with property management, and access important property information directly from your smartphone. This app streamlines the resident experience for those living in JBG Smith Properties.

βœ“Task management
βœ“Resident communication
βœ“Property information access
βœ“Convenient mobile management
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What users say

See all reviews
+1

What's New in JBG Smith Properties

5.3.80

July 14, 2026

bug fixes and performance improvements

User reviews

Poor Customer Service

The app continues to not allow me to login and customer service has not resolved the issue after multiple attempts.

Doesn’t work

This app will not work. I moved into a JBG apartment months ago and whenever I try to create an account it says β€œservice error”. What’s the issue with it? Can this be fixed?

Bug that won’t let me finish walkthrough

This app erased my walkthrough information when the due date changed and then when I filled it out a second time again was unable to submit my walkthrough. It just takes me back to the home page. This is incredibly frustrating.

Broken app

This app constantly signs you out, and recently I cannot log in. It says that my sign in was not authorized and asks me to reset my password. I troubleshot and signed in with the exact same login information on the computer instantly. This app is currently useless.

Nothing but bugs

Constantly glitching, shows I have multiple unread notifcations no matter what I do, can’t register visitors for only certain times

User experience

🐞

Reported Bugs

5 issues

Login not working

Bug

Account creation issues

Bug

Walkthrough information erased

Bug

Notifications not working

Bug

Inability to accept terms and conditions

Bug
✨

Requested Features

2 requests

Fix broken guest registration feature

Feature

Improve stability and reliability of the app

Feature

FAQ

What does the JBG Smith Properties app do?

This application serves as a resident portal, allowing tenants to manage various aspects of their living experience. You can handle tasks, communicate with property management, and access essential property details all from your mobile device.

What are the key features of this app?

Key features include convenient task management, direct communication channels with property management, and easy access to important property information. It aims to simplify the resident's daily interactions with their property.

Is there a cost to use the JBG Smith Properties app?

Based on the provided information, the app is free to use. There are no mentioned costs associated with downloading or utilizing its core functionalities for residents.

Who is this app intended for?

The app is specifically designed for individuals who are residents of JBG Smith Properties. It provides a dedicated platform for them to manage their residential needs and stay connected with their property management.