PlaybookUX vs UserZoom Live
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PlaybookUX
This invite-only app allows users to test mobile websites and prototypes by providing verbal feedback while completing tasks. Participants receive study links and task instructions to share their user experience with companies.
- Test mobile websites and prototypes
- Provide verbal feedback
- Receive task instructions
- Invite-only access
- Contribute to company feedback
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** NOTE: UX Mobile Testing Recorder is NOT a general purpose screen recording tool. It is invite only. ** The PlaybookUX app allows you test mobile websites and prototypes so you can provide companies with feedback. In order take a test with the PlaybookUX app, you must first have a link to the study. You will be given task instructions and asked to verbally provide feedback while interacting with the website or prototype.
UserZoom Live
Share your opinions to influence product development. Participate in live, moderated user experience research sessions with top companies. Your feedback helps improve products and services.
- Participate in live moderated research sessions
- Provide feedback to top companies
- Influence product development
- Share opinions on products
- Record sessions with permission
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Your opinion matters! Make an immediate impact on the products that you love and care about by sharing your opinion with the people that make and improve those products. With the Live UserZoom app you’ll be able to participate in user experience research sessions with a live moderator and provide feedback to top companies! If you want to be invited to these kind of sessions on a regular basis, you can register in our internal panel: intellizoom.com HOW DOES IT WORK? You can be invited to a live moderated session via email or while browsing the website of the company/organization that wants to perform the session. Before the session we will request access to your microphone and camera so that the conversation between you and the moderator is possible. Once the session has started the moderator will guide you through the tasks and questions that need feedback. He/She may also request your permission to record the session, you will always be clearly notified before any recording starts. WHO USES THE INFO COLLECTED? The companies/organizations that created the studies are solely responsible for the data collected and how it's managed. The purpose of these studies is to help improve the products and services of the companies/organizations that created them. Live UserZoom app collects and stores your responses when you participate in a session. This may include audio and video recordings made using your camera and microphone during the session. You will always be clearly notified before any recording starts. Important: the Live UserZoom app is only active when participating in a research session. In case you are not actively participating in a session, the app won’t record anything nor collect any data.
Screenshots
Verdict
The clearest difference is rating: UserZoom Live at 2.2 against PlaybookUX's 1.0. UserZoom Live also leads on review sentiment (33% vs 13%). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
UserZoom Live holds the better App Store score, 2.2 against 1.0. Both are backed by a comparable volume of ratings — 4 and 6 respectively. Written reviews point the same way: 13% of PlaybookUX's written reviews are positive against 33% of UserZoom Live's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 25, 2026 and September 9, 2026 respectively.
| Parameter | PlaybookUX | UserZoom Live |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (4 ratings) | 2.2 (6 ratings) — better |
| Positive reviews | 12.5% of reviews | 33.3% of reviews — better |
| Number of ratings | 4 | 6 — better |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.1 — better | 16.0 |
| Further details — not scored | ||
| Size | 27 MB | 24 MB |
| Age rating | 17+ | 17+ |
| Developer | PlaybookUX | UserZoom |
Customer experience
PlaybookUX
UserZoom Live
In-app purchases
PlaybookUX
No in-app purchases
UserZoom Live
No in-app purchases
Questions
Is PlaybookUX free?
Is UserZoom Live free?
Which has better reviews, PlaybookUX or UserZoom Live?
Do PlaybookUX or UserZoom Live have ads?
Which is updated more often, PlaybookUX or UserZoom Live?
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