Comparison

HelpDesk 3 vs NextSix Merchant

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head

HelpDesk 3

The complete Support Solution

Merchant personal assistant.

Free

💼 Business

No ratingsView app →

About

HelpDesk 3

Provide customer support on the go with live chat and support tickets. Easily manage customer messages and initiate conversations directly from your mobile device.

Highlights

Live chat support
Support ticketing system
Message management
Customer communication
Mobile accessibility

Features

Read full description

With the native iOS app you can provide support for your customers from everywhere. Answer questions through the build in live chat or by using the support tickets. Read and answer contact messages easily from the app and invite your customers to a talk when they browsing your website.

About

NextSix Merchant

Read full description

A merchant management app exclusively for Nextsix merchant users. It provides one glance summary page for viewing all merchant's business related information. It provides the convenient for merchant to message and engage with end user's enquiry, appointment, quotation requested and etc.

Screenshots

HelpDesk 34 screens

NextSix Merchant4 screens

Verdict

The call

The clearest difference is update cadence: HelpDesk 3 at every 6 weeks against NextSix Merchant's every 5 months. HelpDesk 3 also leads on iOS requirement (12.0 vs 15.1). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

HelpDesk 3 ships an update every 6 weeks, NextSix Merchant every 5 months. The most recent releases landed on October 9, 2026 and October 6, 2026 respectively.

Scorecard2 real differences · 6 level

HelpDesk 3 versus NextSix Merchant: the parameters behind the verdict, then further details
Parameter	HelpDesk 3	NextSix Merchant
Price	Free	Free
Positive reviews	0.0% of reviews	—
Update frequency	Every 6 weeks — better	Every 5 months
Ads	No	No
In-app purchases	No	No
Monetization	Free	—
Devices	iPhone, iPad, iPod	iPhone, iPad, iPod
Requires iOS	12.0 — better	15.1
Further details — not scored
Size	25 MB	34 MB
Age rating	4+	4+
Developer	Jerome Kaegi	The Next Six Sdn Bhd

In-app purchases

None

HelpDesk 3

No in-app purchases

None

NextSix Merchant

No in-app purchases

Questions

Is HelpDesk 3 free?

HelpDesk 3 is free to download, with no in-app purchases.

Is NextSix Merchant free?

NextSix Merchant is free to download, with no in-app purchases.

Do HelpDesk 3 or NextSix Merchant have ads?

Neither HelpDesk 3 nor NextSix Merchant shows ads.

Which is updated more often, HelpDesk 3 or NextSix Merchant?

HelpDesk 3 ships an update every 6 weeks, and NextSix Merchant every 5 months. Most recently, HelpDesk 3 was updated on October 9, 2026 and NextSix Merchant on October 6, 2026.