HelpDesk 3 vs TenantsHub
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HelpDesk 3
Provide customer support on the go with live chat and support tickets. Easily manage customer messages and initiate conversations directly from your mobile device.
- Live chat support
- Support ticketing system
- Message management
- Customer communication
- Mobile accessibility
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With the native iOS app you can provide support for your customers from everywhere. Answer questions through the build in live chat or by using the support tickets. Read and answer contact messages easily from the app and invite your customers to a talk when they browsing your website.
TenantsHub
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White label building fault reporting software. Primarily works to streamline and automate the process of reporting faults within properties. Tenants Hub allows residents of buildings to report a faults within their property with as easily as possible. Maintenance personnel contact the tenant through the app to arrange an appointment to view and resolve the fault. Fault’s are then marked as complete. Building Management personnel can view the status of faults within their properties should they need to. The app also allows for residents to communicate with each other using a virtual building noticeboard, view key documents and information about their properties.
Screenshots
Verdict
The clearest difference is update cadence: HelpDesk 3 at every 6 weeks against TenantsHub's every 7 months. HelpDesk 3 also leads on iOS requirement (12.0 vs 15.1). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HelpDesk 3 ships an update every 6 weeks, TenantsHub every 7 months. The most recent releases landed on October 9, 2026 and October 6, 2026 respectively.
| Parameter | HelpDesk 3 | TenantsHub |
|---|---|---|
| Price | Free | Free |
| Positive reviews | 0.0% of reviews | — |
| Update frequency | Every 6 weeks — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 25 MB | 24 MB |
| Age rating | 4+ | 9+ |
| Developer | Jerome Kaegi | Tenants Hub Tech Ltd |
In-app purchases
HelpDesk 3
No in-app purchases
TenantsHub
No in-app purchases
