My M1+ vs Smartdorm
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My M1+
Manage your M1 services with a personalized app. Track usage, view bills, and access the latest offers. Pay your bills easily with saved card details for a seamless experience.
- Usage tracking
- Billing information dashboard
- Latest offers and deals
- Bill viewing and payment
- Saved card details for payment
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My M1+ app is a personalised application that manages your M1 services the way you want it to be. Dashboard for Info at a Glance - Keep track of your usage to avoid unexpected charges - Never miss a bill again with important billing information displayed on the dashboard - Quick look into our latest offers and deals Billing Made Easy - View and pay your bill using credit/debit card in just a few taps - Save your card details to ensure a quick and seamless bill payment Please note that by downloading this app, you agree to the M1 App T&Cs which is available at https://www.m1.com.sg/terms-and-conditions/my-m1-app and the M1 Data Protection Policy which is available at https://www.m1.com.sg/data-protection
Smartdorm
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Smartdorm application is developed to enable users (operators and residents) to have quick access to a subset of features of the Smartdorm software. Smartdorm application allows users to have access to real-time information wherever they are. Resident specific features: 1. Digital dormitory card for access control validation and identify verification 2. Inbox to receive notifications on messages, announcements, engagement events and more 3. Submit Vitals where required 4. Submit daily Antigen Rapid Test (ART) result to the dormitory operators Operator specific features: 1. Inbox to receive latest announcements 2. Create, view and complete task that are assigned 3. Residents verification 4. Check residents in and out of the dormitory
Screenshots
Verdict
My M1+ and Smartdorm are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My M1+ ships an update every 3 weeks, Smartdorm fortnightly. The most recent releases landed on October 18, 2026 and October 3, 2026 respectively.
| Parameter | My M1+ | Smartdorm |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (372 ratings) — better | — |
| Positive reviews | 20.6% of reviews | — |
| Number of ratings | 372 — better | — |
| Update frequency | Every 3 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 82 MB | 56 MB |
| Age rating | 4+ | 4+ |
| Developer | M1 Limited | Chimeric Technologies Pte. Ltd. |
Bugs and requests
My M1+
Reported bugs
16 issues- App freezes during credit card entry
- OTP input field not appearing on keyboard
- Login loop - continuous logout after login
- Bill amount not updating in app
- PDF bill shows blank page
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- Cannot view multiple accounts under same ID
- eSIM management not displaying profiles
- Automatic payment setup not processing
- Touch screen responsiveness issues
- App hangs when loading account information
- Chat text input field misaligned with keyboard
- Unable to add payment method (greyed out)
- Roaming activation failures
- Data usage details not clickable/interactive
- App requires constant reinstallation to function
- Forced update requirement blocks all app access
Requested features
12 requests- Website alternative for bill payments
- Logout button for switching accounts
- Apple Pay and digital wallet support
- Consolidated single app for all services
- SMS/email payment reminders before due date
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- One-click unsubscribe functionality
- Better customer service accessibility
- Offline bill viewing capability
- PDF bill download for all accounts
- Account hierarchy management
- Better roaming package management
- Real-time notification for service changes
Smartdorm
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My M1+
No in-app purchases
Smartdorm
No in-app purchases


