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My M1+

My M1+

For M1 Bespoke Plans

368 ratings
136 reviews
🔧 Utilities
💼 Business
Free

Details

  • Released
  • Updated
  • May 20, 2020
  • June 25, 2026

Features

Developer

M1 Limited
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My M1+ screenshot #1 for iPhone
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Reviews summary↘︎
⭐136
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📝2+ tags
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❓5 answered
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📦~ in 3 weeks
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About

Manage your M1 services with a personalized app. Track usage, view bills, and access the latest offers. Pay your bills easily with saved card details for a seamless experience.

✓Usage tracking
✓Billing information dashboard
✓Latest offers and deals
✓Bill viewing and payment
✓Saved card details for payment
Show original description

What users say

Summarized from real user reviews of My M1+. Based on 368 reviews and a 4.2/5 average, it highlights the 6 positives and 14 negatives reviewers mention most about this Business app.

Positive things

  • 👍Self-service features and account management
  • 🎨Improved UI/UX compared to old app
  • 💳Easy bill payment options
  • 🔗SingPass integration for personal details
  • 📊Detailed usage tracking and breakdown
  • ✨Convenient mobile app experience

Negative things

  • 🐛Frequent app crashes and loading failures
  • 🔄Excessive forced updates required
  • ❌Difficult unsubscribe process
  • 💳Credit card payment issues and failures
  • 🚫Forced app-only access (no website alternative)
  • ⚠️Poor migration from old app
  • 🔐Login and authentication problems
  • 📱Confusing dual-app system (M1 and M1+)
  • ⏱️Slow app performance
  • 🔔Lack of payment reminders and notifications
  • 💰Hidden charges and auto-renewals
  • 😤Unresponsive customer service
  • 🌐Network connectivity issues
  • 📲Inconsistent UI across different accounts
See all reviews

What's New in My M1+

51.0.5

June 25, 2026

We've made minor enhancements and bug fixes to improve your experience on the app. Update now so that you do not miss a thing!

User reviews

Most RecentHighest RatedLowest Rated

Bad design and support

Your malicious helpdesk operator did not respond in 1hr and deliberately not end the chat on your stupid app. I can’t close the chat session to start a new one because your app doesn’t have that function. Is your app designed to put off complaints?
Fook Apfel storeFook Apfel store

Lousy app

Got a text from M1 saying there’s some perks but the offer tab doesn’t even load on the app.
pie3274pie3274

Unstable

when are you guys gonna stop being unstable
ThevendranSelvaratnamThevendranSelvaratnam

Viu premium

The app will not send you a notification to ask you stop subscription of any free product. After the free period, they will charge you directly, I wish M1+ can take action on this matters. Very bad user experience.
TiredwithcreatinganicknameTiredwithcreatinganickname

Good app

Much better improvements
1353:5$:331353:5$:33
See 131 more reviews

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User experience

🐞

Reported Bugs

16 issues

App freezes during credit card entry

Bug

OTP input field not appearing on keyboard

Bug

Login loop - continuous logout after login

Bug

Bill amount not updating in app

Bug

PDF bill shows blank page

Bug

Cannot view multiple accounts under same ID

Bug

eSIM management not displaying profiles

Bug

Automatic payment setup not processing

Bug

Touch screen responsiveness issues

Bug

App hangs when loading account information

Bug

Chat text input field misaligned with keyboard

Bug

Unable to add payment method (greyed out)

Bug

Roaming activation failures

Bug

Data usage details not clickable/interactive

Bug

App requires constant reinstallation to function

Bug

Forced update requirement blocks all app access

Bug
✨

Requested Features

12 requests

Website alternative for bill payments

Feature

Logout button for switching accounts

Feature

Apple Pay and digital wallet support

Feature

Consolidated single app for all services

Feature

SMS/email payment reminders before due date

Feature

One-click unsubscribe functionality

Feature

Better customer service accessibility

Feature

Offline bill viewing capability

Feature

PDF bill download for all accounts

Feature

Account hierarchy management

Feature

Better roaming package management

Feature

Real-time notification for service changes

Feature

FAQ

What does the My M1+ app do?

The My M1+ app is a personalized application designed to help you manage your M1 services. It provides a dashboard for at-a-glance information, allowing you to track your usage, view important billing details, and discover the latest offers and deals.

How does the app help with billing?

The app makes billing easy by allowing you to view and pay your bills directly within the application using a credit or debit card. You can also save your card details for a quicker and more seamless payment process in the future.

Is the My M1+ app free to download and use?

Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or subscription fees associated with its core functionality.

Who is the target audience for this app?

This app is specifically designed for M1 customers who have bespoke plans. It aims to provide them with a personalized and convenient way to manage their services.

What kind of information can I track on the dashboard?

The dashboard provides key information at a glance. You can keep track of your usage to avoid unexpected charges, never miss a bill with important billing information displayed, and quickly see our latest offers and deals.