Bad design and support
Your malicious helpdesk operator did not respond in 1hr and deliberately not end the chat on your stupid app. I can’t close the chat session to start a new one because your app doesn’t have that function. Is your app designed to put off complaints?
Response from developer
Hi Fook Apfel store! Thanks for getting in touch 😊 For quick assistance, please message us through the My M1+ App. Simply log in with your M1 ID, go to More > Chat with us > type “Chat with Agent” > choose Mobile Service, and we’ll gladly help you further. – Sam
Lousy app
Got a text from M1 saying there’s some perks but the offer tab doesn’t even load on the app.
Response from developer
Hi pie3274, we’re sorry to hear about the issue with the Offers tab. Please check that you’re on the latest app version. Should issue persists, please connect with us by reaching to us via private chat on My M1+ App. Simply log in with your M1 ID (email), tap on the “More” tab, select “Chat with us”, then type “Chat with Agent” and choose Mobile Service to connect with us. We’ll be glad to provide further assistance! – Sam
Unstable
when are you guys gonna stop being unstable
Viu premium
The app will not send you a notification to ask you stop subscription of any free product. After the free period, they will charge you directly, I wish M1+ can take action on this matters. Very bad user experience.
Good app
Much better improvements
