Scammed
M1 is a scam. I had a sim, which was expiring, so I topped it up on the app by buying a 1-month top up (which I paid for and it showed). However, when my original month ended, it ceased my service of the sim. When trying to log back into the app, it didn’t let me because my sim is now inactive despite just having bought a top up plan for 1 more month which said it was active. I was planning to buy M1 for my whole family, but after this, I’ll never use it again
Show more
Response from developer
Hi P1381ajdkay$;;)&-, we’re very sorry to hear about your experience and apologise for the inconvenience caused. Kindly reach out to our Prepaid Hotline at 1693 or +65 93651693 (overseas, roaming charges apply), from 9 a.m. to 9 p.m. daily, and we’ll be glad to assist you further on this. Thank you. – Sam
Unable to Update
I’m unable to update the app even after restarting my phone, please solve this as soon as possible. Thank you.
Pleasantly surprised.
I received a Christmas present of additional 500 GB when I made a data top up. 🥳🤗. Merry Christmas and Happy new year.
Horrible and buggy
Terrible app
Worst people in the world
Worst people in the world
Response from developer
Hi ZZ1949, we’re truly sorry for the experience you’ve had. We're committed to improving and if there’s something specific we can address, kindly contact our Prepaid Hotline at 1693 / +65 93651693 if you are calling from overseas (roaming charges apply) anytime from 9 a.m. to 9 p.m. daily. Thank you - Sam
Scam, Don’t Use
Erased my phone number, staff at stores are useless, poor customer service
