iCOMM Connectivity vs ECCOTEMP
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
iCOMM Connectivity
Remotely manage compatible water heaters with this app. Monitor temperature, operating modes, and receive diagnostic notifications. Optimize energy usage by aligning with utility programs.
- Remote water heater management
- Temperature and mode control
- Diagnostic fault notifications
- Utility program alignment
- Easy setup process
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With options to control temperature and operating mode, the iCOMM™ Mobile App is designed for: A. O. Smith, State, American, Lochinvar, and Reliance water heaters. It features the iCOMM™ connectivity platform, the latest technology for remote water heater management. Through an easy setup process, connect all your iCOMM™ enabled water heaters to the app. Once connected, you’ll gain access to diagnostic fault notifications, settings for your water heaters and much more. Designed for Homeowners & Professionals iCOMM™ Connectivity Platform Stay connected to your water heater. Monitor temperature, schedules and more with peace of mind and total control. Operation Mode Choose your ideal operating mode, depending on how you use your water heater. Demand Response and Time-of-Use Alignment Align your water heater to your utility company’s Demand Response or Time-of-Use programs rate plans through the app to save energy.
ECCOTEMP
Control your smart water heater remotely to adjust temperature, monitor energy usage, and set schedules. Integrate with voice assistants for hands-free operation and manage multiple units from one app.
- Remote temperature adjustment
- Energy usage monitoring
- Scheduling and timers
- Voice command integration (Alexa, Google)
- Management of multiple units
- Monetary value of consumption
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Download our Free Smart App to unleash our patented smart technology. The New Eccotemp water heaters are the only patented all in one solution for smart home water heaters. Our patented technology is unlike anything every created in a water heater. Eccotemp Smart App: The home page of the App control panel provides you with shortcuts for changing water temperature, managing your energy cost and checking the status of the water heater. Statistics Delivered Instantly: Observe the water, gas and electricity usage easily by checking the statistics page where you will see a detailed description of your smart water heaters energy consumption. It doesn't stop there. Our Smart App even puts a monetary value to the consumption of Gas, Water and Electricity. Timers and Scheduling: Create schedules to allow your water heater to be used when you need it, for the right amount of time, and shutoff power when you don’t need it. Timers are great to limit energy consumption per use per shower. This is great for saving money on electricity, gas and water. Going to be gone for a while? Set a schedule that turns your water heater on and off to help conserve energy. Voice Command Connected: Once your water heater is connected to our App you will be able to use voice commands to adjust your Eccotemp water heater. Our water heaters are compatible with both Alexa and Google. You can use voice commands such as - Alexa, "Turn my water heater off", Hey Google, "Adjust my water heater temperature to 110 degrees", Alexa, "Turn on Eco Mode" and so much more. Have multiple homes or rental properties? Our smart products are perfect for energy management and consumption. Manage multiple water heater in one or several locations all in the palm of your hand. Think of us as the Nest of water heaters. Eccotemp Heating Water Smarter TM
Screenshots
Verdict
The clearest difference is rating: ECCOTEMP at 4.6 against iCOMM Connectivity's 1.3. ECCOTEMP also leads on iOS requirement (13.0 vs 15.1). iCOMM Connectivity's advantage is update cadence (every 3 months vs every 19 months) and ratings volume (299 vs 18). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ECCOTEMP holds the better App Store score, 4.6 against 1.3. That said, the two scores are not equally well evidenced: iCOMM Connectivity has 299 ratings behind it against 18, so its average is the more settled of the two.
iCOMM Connectivity ships an update every 3 months, ECCOTEMP every 19 months. The most recent releases landed on October 18, 2026 and October 10, 2026 respectively.
| Parameter | iCOMM Connectivity | ECCOTEMP |
|---|---|---|
| Price | Free | Free |
| Rating | 1.3 (299 ratings) | 4.6 (18 ratings) — better |
| Positive reviews | 3.3% of reviews | — |
| Number of ratings | 299 — better | 18 |
| Update frequency | Every 3 months — better | Every 19 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 | 13.0 — better |
| Further details — not scored | ||
| Size | 33 MB | 212 MB |
| Age rating | 4+ | 4+ |
| Developer | A. O. Smith | Eccotemp Systems, LLC |
Customer experience
iCOMM Connectivity
ECCOTEMP
Bugs and requests
iCOMM Connectivity
Reported bugs
19 issues- App loses water heater registration without warning
- QR code scanner fails to recognize valid codes
- Manual serial number entry rejected despite correct input
- Session expires within 15-30 seconds of login
- App crashes when attempting to set schedules
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- Service outage messages persist for weeks
- App forgets user credentials between sessions
- Bluetooth connection fails despite device visibility
- Graph/trend plotting broken after updates
- Hot water availability gauge displays incorrect information
- App freezes on splash screen with no error message
- Temperature changes in app don't reflect on actual heater
- Dirty air filter alerts don't clear after cleaning
- App doesn't update when switching between other applications
- Registration process fails with 'unexpected error' messages
- App incompatible with 5GHz WiFi networks
- Latest version broke daily usage graph functionality
- Temperature range artificially lowered without user consent
- App won't open after iOS/system updates
Requested features
17 requests- Real-time current water temperature display
- Hourly energy usage breakdown (not just daily/monthly)
- Simple on/off scheduling by time of day
- Temperature scheduling for specific times
- Data export capability
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- Persistent login sessions without forced logouts
- Instant power consumption readings
- Estimated time to reach target temperature
- Leak detection alerts and notifications
- Integration with smart home platforms (Apple Home, SmartThings)
- Better QR code scanning with modern camera support
- In-app contact/support messaging
- Ability to control heater without physical access for setup
- Comparison of usage across different time periods
- Detailed telemetry and diagnostic information
- Automatic schedule adjustments based on utility rates
- Current heating element status display
ECCOTEMP
Not enough reviews yet to summarise bugs or requests.
In-app purchases
iCOMM Connectivity
No in-app purchases
ECCOTEMP
No in-app purchases
