iCOMM Connectivity vs Go Tracy!
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
iCOMM Connectivity
Remotely manage compatible water heaters with this app. Monitor temperature, operating modes, and receive diagnostic notifications. Optimize energy usage by aligning with utility programs.
- Remote water heater management
- Temperature and mode control
- Diagnostic fault notifications
- Utility program alignment
- Easy setup process
Read full descriptionHide full description
With options to control temperature and operating mode, the iCOMM™ Mobile App is designed for: A. O. Smith, State, American, Lochinvar, and Reliance water heaters. It features the iCOMM™ connectivity platform, the latest technology for remote water heater management. Through an easy setup process, connect all your iCOMM™ enabled water heaters to the app. Once connected, you’ll gain access to diagnostic fault notifications, settings for your water heaters and much more. Designed for Homeowners & Professionals iCOMM™ Connectivity Platform Stay connected to your water heater. Monitor temperature, schedules and more with peace of mind and total control. Operation Mode Choose your ideal operating mode, depending on how you use your water heater. Demand Response and Time-of-Use Alignment Align your water heater to your utility company’s Demand Response or Time-of-Use programs rate plans through the app to save energy.
Go Tracy!
This app allows residents, businesses, and visitors of Tracy, CA to submit and track service requests for city issues like graffiti and potholes. Users can easily report problems by selecting an issue, taking a picture, and submitting it directly from their phone.
- Submit service requests
- Track request status
- Report graffiti
- Report potholes
- 24/7 City Hall access
- Photo submission
Read full descriptionHide full description
GO Tracy! is designed to provide Tracy, CA residents, businesses, and visitors the ability to access City Hall, 24x7, from anywhere. Service requests for issues such as graffiti and potholes can be submitted and tracked through your phone. Select an issue, take a picture, and tap submit.
Screenshots
Verdict
The clearest difference is rating: Go Tracy! at 5.0 against iCOMM Connectivity's 1.2. iCOMM Connectivity's advantage is ratings volume (399 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Go Tracy! holds the better App Store score, 5.0 against 1.2. That said, the two scores are not equally well evidenced: iCOMM Connectivity has 399 ratings behind it against 1, so its average is the more settled of the two.
Both ship on a similar rhythm, roughly every 3 months. Both last shipped on November 3, 2026.
| Parameter | iCOMM Connectivity | Go Tracy! |
|---|---|---|
| Price | Free | Free |
| Rating | 1.2 (399 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 3.2% of reviews | — |
| Number of ratings | 399 — better | 1 |
| Update frequency | Every 3 months | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 14.0 — better |
| Further details — not scored | ||
| Size | 33 MB | 46 MB |
| Age rating | 4+ | 17+ |
| Developer | A. O. Smith | GOGov, Inc. |
Customer experience
iCOMM Connectivity
Go Tracy!
Bugs and requests
iCOMM Connectivity
Reported bugs
19 issues- App loses water heater registration without warning
- QR code scanner fails to recognize valid codes
- Manual serial number entry rejected despite correct input
- Session expires within 15-30 seconds of login
- App crashes when attempting to set schedules
Show 14 moreShow fewer
- Service outage messages persist for weeks
- App forgets user credentials between sessions
- Bluetooth connection fails despite device visibility
- Graph/trend plotting broken after updates
- Hot water availability gauge displays incorrect information
- App freezes on splash screen with no error message
- Temperature changes in app don't reflect on actual heater
- Dirty air filter alerts don't clear after cleaning
- App doesn't update when switching between other applications
- Registration process fails with 'unexpected error' messages
- App incompatible with 5GHz WiFi networks
- Latest version broke daily usage graph functionality
- Temperature range artificially lowered without user consent
- App won't open after iOS/system updates
Requested features
17 requests- Real-time current water temperature display
- Hourly energy usage breakdown (not just daily/monthly)
- Simple on/off scheduling by time of day
- Temperature scheduling for specific times
- Data export capability
Show 12 moreShow fewer
- Persistent login sessions without forced logouts
- Instant power consumption readings
- Estimated time to reach target temperature
- Leak detection alerts and notifications
- Integration with smart home platforms (Apple Home, SmartThings)
- Better QR code scanning with modern camera support
- In-app contact/support messaging
- Ability to control heater without physical access for setup
- Comparison of usage across different time periods
- Detailed telemetry and diagnostic information
- Automatic schedule adjustments based on utility rates
- Current heating element status display
Go Tracy!
Not enough reviews yet to summarise bugs or requests.
In-app purchases
iCOMM Connectivity
No in-app purchases
Go Tracy!
No in-app purchases
Questions
Is iCOMM Connectivity free?
Is Go Tracy! free?
Which has better reviews, iCOMM Connectivity or Go Tracy!?
Do iCOMM Connectivity or Go Tracy! have ads?
Which is updated more often, iCOMM Connectivity or Go Tracy!?
Other comparisons
