Comparison

iCOMM Connectivity vs Monument grills

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

iCOMM Connectivity

Remotely manage compatible water heaters with this app. Monitor temperature, operating modes, and receive diagnostic notifications. Optimize energy usage by aligning with utility programs.

Highlights
  • Remote water heater management
  • Temperature and mode control
  • Diagnostic fault notifications
  • Utility program alignment
  • Easy setup process
Read full description

With options to control temperature and operating mode, the iCOMM™ Mobile App is designed for: A. O. Smith, State, American, Lochinvar, and Reliance water heaters. It features the iCOMM™ connectivity platform, the latest technology for remote water heater management. Through an easy setup process, connect all your iCOMM™ enabled water heaters to the app. Once connected, you’ll gain access to diagnostic fault notifications, settings for your water heaters and much more. Designed for Homeowners & Professionals iCOMM™ Connectivity Platform Stay connected to your water heater. Monitor temperature, schedules and more with peace of mind and total control. Operation Mode Choose your ideal operating mode, depending on how you use your water heater. Demand Response and Time-of-Use Alignment Align your water heater to your utility company’s Demand Response or Time-of-Use programs rate plans through the app to save energy.

About

Monument grills

Enhance your outdoor cooking with this app that connects to smart grills. Monitor grill temperature and food doneness, access recipes, and find all necessary manuals and guides in one place.

Highlights
  • Smart grill connectivity
  • Firebox temperature monitoring
  • Food doneness tracking
  • Built-in doneness recipes
  • Instruction manual access
  • Assembly guides
  • Maintenance documentation
Features
Read full description

MonumentGrills APP is developed for improving your outdoor barbecue experience. This App allows you to connect all Monument smart grills to moinitor the firebox temperature as well as food doneness. Moreover, we provide you variety function of smart control on your grill: Auto-paring Open the App, it will scan all Monument smart grills around the phone automatically, and complete pairing after one click . Recipe Rare, Medium, or Medium well? No need to take out your grandma's recipe book, all the doneness information was built in our APP. Information Center Instruction manual, assembly guide, videos, maintenance documentation, all these information in one APP. Universality No need to download more APPs, all Monument smart grills are Controlled by MonGrills APP.

Screenshots

iCOMM Connectivity4 screens
Monument grills4 screens

Verdict

The call

The clearest difference is review sentiment: Monument grills at 50% against iCOMM Connectivity's 3%. Monument grills also leads on rating (3.8 vs 1.2) and iOS requirement (13.0 vs 15.1). iCOMM Connectivity's advantage is ratings volume (403 vs 4) and update cadence (every 3 months vs every 15 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Monument grills holds the better App Store score, 3.8 against 1.2. That said, the two scores are not equally well evidenced: iCOMM Connectivity has 403 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 3% of iCOMM Connectivity's written reviews are positive against 50% of Monument grills's.

UpkeepUpdate frequency

iCOMM Connectivity ships an update every 3 months, Monument grills every 15 months. The most recent releases landed on November 11, 2026 and November 3, 2026 respectively.

Scorecard5 real differences · 5 level
iCOMM Connectivity versus Monument grills: the parameters behind the verdict, then further details
ParameteriCOMM ConnectivityMonument grills
PriceFreeFree
Rating1.2 (403 ratings)3.8 (4 ratings) — better
Positive reviews3.2% of reviews50.0% of reviews — better
Number of ratings403 — better4
Update frequencyEvery 3 months — betterEvery 15 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.113.0 — better
Further details — not scored
Size33 MB195 MB
Age rating4+12+
DeveloperA. O. SmithMonument Grill LLC

Customer experience

iCOMM Connectivity

All ratings213 ratings
Positive2.8%
Neutral2.8%
Negative94.4%
Written reviews277 reviews
Positive3.2%
Neutral3.2%
Negative93.5%

Monument grills

All ratings3 ratings
Positive66.7%
Neutral0.0%
Negative33.3%
Written reviews2 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

Bugs and requests

iCOMM Connectivity

Reported bugs

19 issues
  • App loses water heater registration without warning
  • QR code scanner fails to recognize valid codes
  • Manual serial number entry rejected despite correct input
  • Session expires within 15-30 seconds of login
  • App crashes when attempting to set schedules
Show 14 more
  • Service outage messages persist for weeks
  • App forgets user credentials between sessions
  • Bluetooth connection fails despite device visibility
  • Graph/trend plotting broken after updates
  • Hot water availability gauge displays incorrect information
  • App freezes on splash screen with no error message
  • Temperature changes in app don't reflect on actual heater
  • Dirty air filter alerts don't clear after cleaning
  • App doesn't update when switching between other applications
  • Registration process fails with 'unexpected error' messages
  • App incompatible with 5GHz WiFi networks
  • Latest version broke daily usage graph functionality
  • Temperature range artificially lowered without user consent
  • App won't open after iOS/system updates

Requested features

17 requests
  • Real-time current water temperature display
  • Hourly energy usage breakdown (not just daily/monthly)
  • Simple on/off scheduling by time of day
  • Temperature scheduling for specific times
  • Data export capability
Show 12 more
  • Persistent login sessions without forced logouts
  • Instant power consumption readings
  • Estimated time to reach target temperature
  • Leak detection alerts and notifications
  • Integration with smart home platforms (Apple Home, SmartThings)
  • Better QR code scanning with modern camera support
  • In-app contact/support messaging
  • Ability to control heater without physical access for setup
  • Comparison of usage across different time periods
  • Detailed telemetry and diagnostic information
  • Automatic schedule adjustments based on utility rates
  • Current heating element status display

Monument grills

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

iCOMM Connectivity

No in-app purchases

None

Monument grills

No in-app purchases

Questions

Is iCOMM Connectivity free?
iCOMM Connectivity is free to download, with no in-app purchases.
Is Monument grills free?
Monument grills is free to download, with no in-app purchases.
Which has better reviews, iCOMM Connectivity or Monument grills?
Monument grills is rated higher. iCOMM Connectivity averages 1.2 out of 5 from 403 ratings, while Monument grills averages 3.8 from 4 ratings.
Do iCOMM Connectivity or Monument grills have ads?
Neither iCOMM Connectivity nor Monument grills shows ads.
Which is updated more often, iCOMM Connectivity or Monument grills?
iCOMM Connectivity ships an update every 3 months, and Monument grills every 15 months. Most recently, iCOMM Connectivity was updated on November 11, 2026 and Monument grills on November 3, 2026.

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