Comparison

CareTN vs ErlangerNOW

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CareTN

Connect with a registered nurse or behavioral health specialist for personalized health support. Manage medications, track progress, and access health plan information. Get recommendations and reminders to help you stay healthy.

Highlights
  • Personalized care team connection
  • Medication and appointment reminders
  • Health progress tracking
  • Health plan benefit information
  • Personalized health recommendations
  • Step tracking integration
Features
Read full description

CareTN, from BlueCross BlueShield of Tennessee, can pair you with a registered nurse or behavioral health specialist for one-on-one, personalized care. Message them whenever you want help managing your health and to get information about your health plan benefits. Use CareTN to set reminders for your medications and appointments, track your steps and progress over time and view personalized health recommendations. We’re here to support you and help keep you healthy, and the app is free. Just sign up with the download code we sent you. CareTN works with Apple Health for certain care programs, such as those that provide a step count task. Seek a doctor’s advice before making any medical decisions. This app is designed for education and to provide support between provider visits. If you're enrolled in an eligible care program you may connect a glucometer to share readings with your care management team, but should continue to check with your doctor before making any changes to diet, exercise, or treatment plan.

About

ErlangerNOW

Navigate your healthcare journey with ease. This app provides turn-by-turn directions to patient rooms, departments, and amenities, both indoors and outdoors. You can also find physicians, schedule appointments, and access your patient information.

Highlights
  • Turn-by-turn indoor and outdoor navigation
  • Locate patient rooms, departments, and amenities
  • Find and contact physicians
  • Schedule appointments
  • Access MyChart patient information
  • Save favorite locations
Features
Read full description

Navigate your entire healthcare experience in one place! ErlangerNOW allows you to locate a patient room, department, or amenity using your smartphone then provides turn-by-turn guidance from your current location all the way to your destination both outdoors and inside! You can also easily look up physicians and call to make an appointment directly from the ErlangerNOW app, as well as access your patient information using MyChart. Whether you are a patient or visiting a loved one, ErlangerNOW allows you to focus on what truly matters. Use the ErlangerNOW to: • Get door-to-parking real-time guidance from your location to a location • Easily find a patient room, department, or amenity • Find and save your locations • Schedule appointments • Access MyChart

Screenshots

CareTN4 screens
ErlangerNOW4 screens

Verdict

The call

The clearest difference is ratings volume: CareTN at 4.2K against ErlangerNOW's 5. CareTN also leads on update cadence (monthly vs every 5 months). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ErlangerNOW holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: CareTN has 4.2K ratings behind it against 5, so its average is the more settled of the two.

UpkeepUpdate frequency

CareTN ships an update monthly, ErlangerNOW every 5 months. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

Scorecard2 real differences · 8 level
CareTN versus ErlangerNOW: the parameters behind the verdict, then further details
ParameterCareTNErlangerNOW
PriceFreeFree
Rating4.8 (4.2K ratings)5.0 (5 ratings) — better
Positive reviews67.6% of reviews—
Number of ratings4.2K — better5
Update frequencyMonthly — betterEvery 5 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone
Requires iOS18.017.0 — better
Further details — not scored
Size61 MB45 MB
Age rating17+12+
DeveloperBlueCross BlueShield of TennesseeErlanger Health

Bugs and requests

CareTN

Reported bugs

3 issues
  • Recent update causing app to not open
  • Face ID issues
  • Inconsistent step tracking

Requested features

3 requests
  • Option to track medications taken as needed
  • Ability to sync with fitness trackers
  • Improved activity tracking and credit for steps

ErlangerNOW

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

CareTN

No in-app purchases

None

ErlangerNOW

No in-app purchases

Questions

Is CareTN free?
CareTN is free to download, with no in-app purchases.
Is ErlangerNOW free?
ErlangerNOW is free to download, with no in-app purchases.
Which has better reviews, CareTN or ErlangerNOW?
ErlangerNOW is rated higher. CareTN averages 4.8 out of 5 from 4.2K ratings, while ErlangerNOW averages 5.0 from 5 ratings.
Do CareTN or ErlangerNOW have ads?
Neither CareTN nor ErlangerNOW shows ads.
Which is updated more often, CareTN or ErlangerNOW?
CareTN ships an update monthly, and ErlangerNOW every 5 months. Most recently, CareTN was updated on October 26, 2026 and ErlangerNOW on October 24, 2026.

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