Comparison

Service Works Pro vs Pro Field Tech

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Service Works Pro

Manage your entire service business from your mobile device. Streamline operations, track employee time, and handle invoicing and estimations efficiently. Gain visibility to make informed decisions for business growth.

Highlights
  • Schedule jobs
  • Track job completion
  • Send invoices and estimations
  • Employee time tracking
  • Manage parts and inventory
  • Group and customer messaging
Features
Read full description

ServiceWorks Pro is the best field service management platform to run your service business from anywhere. Save hours every week and get better visibility into your operations so that you can make the right decision to grow your business. The following functionality is supported in this app 1. Scheduling Job 2. Job Completion 3. Sending Invoice/ Estimation 4. Employee Time Tracking 5. Parts required for service 5. Receiving PO 6. Inventory Item View 7. Group Messaging 8. Text Messaging to Customers

About

Pro Field Tech

This platform helps appliance service companies and mobile technicians manage field service operations from start to finish. It facilitates scheduling, job assignment, customer communication, and performance tracking. The mobile app ensures field teams stay connected with essential job details and workflows.

Highlights
  • Schedule and assign work orders
  • Track job status, notes, and photos
  • Customer communication for appointments
  • Inventory and warranty claim management
  • Technician productivity reports
  • Mobile app for field teams
Features
Read full description

Pro Field Tech is a field service management platform built for appliance service companies and mobile technicians. Coordinate work from dispatch to completion: • Schedule and assign work orders • View jobs and technician routes • Track status, notes, photos, signatures, and parts • Communicate appointment updates with customers • Manage inventory, warranty claims, and service history • Review technician productivity and operational reports The technician app keeps field teams connected to the office with job details, navigation, checklists, service notes, photo evidence, customer signatures, parts tracking, and completion workflows. A Pro Field Tech company account is required.

Screenshots

Service Works Pro4 screens
Pro Field Tech4 screens

Verdict

The call

The clearest difference is rating: Pro Field Tech at 5.0 against Service Works Pro's 4.3. Pro Field Tech also leads on update cadence (every 2 days vs every 3 weeks). Service Works Pro's advantage is ratings volume (245 vs 2) and iOS requirement (13.0 vs 15.0.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Pro Field Tech holds the better App Store score, 5.0 against 4.3. That said, the two scores are not equally well evidenced: Service Works Pro has 245 ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

Service Works Pro ships an update every 3 weeks, Pro Field Tech every 2 days. The most recent releases landed on October 25, 2026 and October 24, 2026 respectively.

Scorecard4 real differences · 6 level
Service Works Pro versus Pro Field Tech: the parameters behind the verdict, then further details
ParameterService Works ProPro Field Tech
PriceFreeFree
Rating4.3 (245 ratings)5.0 (2 ratings) — better
Positive reviews20.0% of reviews—
Number of ratings245 — better2
Update frequencyEvery 3 weeksEvery 2 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.0 — better15.0.0
Further details — not scored
Size140 MB50 MB
Age rating4+4+
DeveloperSuparba Pandapedro alix

Customer experience

Service Works Pro

All ratings228 ratings
Positive80.3%
Neutral3.5%
Negative16.2%
Written reviews15 reviews
Positive20.0%
Neutral6.7%
Negative73.3%

Pro Field Tech

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Service Works Pro

Reported bugs

10 issues
  • New parts list doesn't work
  • Mixed up calls
  • Updates cause new problems
  • Financial reports unreliable
  • Payment system issues
Show 5 more
  • Functionality removed
  • Billing errors
  • In-route messages sent too often
  • App doesn't work well
  • Cannot give cost of second estimate

Requested features

4 requests
  • Add subscription feature
  • Make app function flawlessly
  • Allow cost for second estimate
  • Improve app functionality

Pro Field Tech

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Service Works Pro

No in-app purchases

None

Pro Field Tech

No in-app purchases

Questions

Is Service Works Pro free?
Service Works Pro is free to download, with no in-app purchases.
Is Pro Field Tech free?
Pro Field Tech is free to download, with no in-app purchases.
Which has better reviews, Service Works Pro or Pro Field Tech?
Pro Field Tech is rated higher. Service Works Pro averages 4.3 out of 5 from 245 ratings, while Pro Field Tech averages 5.0 from 2 ratings.
Do Service Works Pro or Pro Field Tech have ads?
Neither Service Works Pro nor Pro Field Tech shows ads.
Which is updated more often, Service Works Pro or Pro Field Tech?
Service Works Pro ships an update every 3 weeks, and Pro Field Tech every 2 days. Most recently, Service Works Pro was updated on October 25, 2026 and Pro Field Tech on October 24, 2026.

Other comparisons