CustomerOne vs Here by HDFC ERGO
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CustomerOne
Manage your Tata Motors Finance account with this official mobile app. View EMI details, make payments, download statements, and check loan eligibility. Register queries and access exclusive offers.
- View EMI details and payments
- Download statement of account
- Download repayment schedule
- Make online payments
- Register queries/concerns
- Access new offers
- Check loan eligibility
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Customer One is Tata Motors Finance’s official mobile application for users. It is a secure and comprehensive mobile application having the following key features : • View your EMI details & payments made • Download statement of account, repayment schedule • Make online payments • Register a query/concern • Access new offers/check loan eligibility.
Here by HDFC ERGO
Manage all your insurance policies, vehicles, health, and pets in one place. This app offers policy management, claim tracking, vehicle maintenance reminders, health resources, and pet care services.
- Manage HDFC ERGO insurance policies
- File and track insurance claims
- Vehicle maintenance reminders
- Breakdown assistance
- Health expense estimator
- Pet insurance options
- Travel insurance management
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Here: Your All-in-One Life Assistant for Insurance & Beyond Simplify your life with Here, the one-stop app for managing your insurance, vehicles, health, pets & more! Simplify Your Insurance: Manage all your HDFC ERGO policies: Easily access and manage health, car, bike, travel, cyber, and home insurance policies. Purchase new policies: Get insured directly through the app in a few clicks. File & track claims: Submit and monitor your claims conveniently within Here. Access policy documents: Download your policy copies and tax certificates anytime. Effortless Vehicle Management: Here helps you know everything about your vehicle with a tap. Track PUC status: Avoid hassles with reminders for Pollution Under Control certificates. Stay insured: Never miss a renewal with reminders and easy policy management. Breakdown assistance: Get help anytime, anywhere with access to towing services, garages, and nearby hospitals. Manage challans: Stay on top of traffic fines and avoid penalties. Your Health Made Easy: Here empowers your well-being. Connect with others for support: Join our verified Patient Connect community for peer support and experiences. Estimate medical costs: Use our Expense Estimator to understand potential out-of-pocket expenses. Save on healthcare: Enjoy exclusive discounts from leading healthcare providers through our Savings Corner. Stay informed: Access a library of informative health articles and videos. Complete Pet Care Ecosystem: Here cares for your furry family. Explore Pet Insurance Options: Discover pet insurance plans to safeguard your pet's health and manage unexpected veterinary bills. Find trusted pet care providers: Locate vets, pet stores, and groomers in your area. Schedule appointments: Manage your pet's health checkups and grooming sessions easily. Track pet vaccinations & medications: Keep a record of important pet health information in one place. Access pet care resources: Learn valuable tips and information to keep your furry friend happy and healthy. Travel with Confidence: Here safeguards your travel plans with comprehensive travel insurance options. Trip cancellation and interruption coverage: Get reimbursed for non-refundable trip costs if you have to cancel due to unforeseen circumstances. Medical emergencies & hospitalization: Receive coverage for medical expenses incurred during your trip, including hospitalization. Baggage loss or damage: Get compensation for lost or damaged luggage. Trip delay coverage: Reimbursement for additional expenses incurred due to a flight delay. Global emergency assistance: Access 24/7 assistance with medical referrals, lost passport assistance, and more. Protect Your Digital Life: Here offers robust cyber insurance solutions to safeguard your digital assets. Data breach coverage: Receive financial protection in case of a data breach that exposes your personal information. Cyber extortion: Get coverage for expenses incurred if you are a victim of cyber extortion. Cybercrime defense: Access legal and technical assistance in case of a cyberattack. Device protection: Protect your electronic devices against cyber threats and malware damage. Online privacy protection: Enjoy features that help you maintain online security and privacy.
Screenshots
Verdict
The clearest difference is update cadence: Here by HDFC ERGO at every 3 weeks against CustomerOne's every 2 months. CustomerOne's advantage is iOS requirement (12.0 vs 14.0). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CustomerOne ships an update every 2 months, Here by HDFC ERGO every 3 weeks. The most recent releases landed on October 25, 2026 and October 27, 2026 respectively.
| Parameter | CustomerOne | Here by HDFC ERGO |
|---|---|---|
| Price | Free | Free |
| Rating | — | 4.3 (38 ratings) — better |
| Positive reviews | 2.0% of reviews | 6.7% of reviews — better |
| Number of ratings | — | 38 — better |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.0 — better | 14.0 |
| Further details — not scored | ||
| Size | 80 MB | 239 MB |
| Age rating | 4+ | 4+ |
| Developer | TATA CAPITAL FINANCIAL SERVICES LIMITED | HDFCErgo |
Customer experience
CustomerOne
Here by HDFC ERGO
Bugs and requests
CustomerOne
Reported bugs
17 issues- App doesn't open, shows loading symbol for hours.
- App not showing any live accounts.
- App hangs frequently.
- App not responding when any option is selected.
- Contact us option not showing results when case ID is searched.
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- Receipt option loads and navigates back to main menu.
- Preclosure statement download not working.
- App closes immediately after entering OTP.
- App crashes when trying to login with OTP.
- App closes abruptly on iPhone during login.
- App crashes when entering OTP.
- App disappears after entering OTP.
- App crashes on submitting OTP.
- App automatically closed after entering OTP or password.
- App closes directly without any information after entering OTP.
- App crashes on login.
- App not responding, crashes upon entering OTP.
Requested features
8 requests- Fix app crashing on login
- Improve app responsiveness
- Show customer and contractor details
- Fix 'Amount not matched' error
- Fix 'Kindly enter valid UPI id' error
Show 3 moreShow fewer
- Fix preclosure statement download
- Make app more user friendly
- Immediate update needed
Here by HDFC ERGO
Not enough reviews yet to summarise bugs or requests.
In-app purchases
CustomerOne
No in-app purchases
Here by HDFC ERGO
No in-app purchases
Questions
Is CustomerOne free?
Is Here by HDFC ERGO free?
Do CustomerOne or Here by HDFC ERGO have ads?
Which is updated more often, CustomerOne or Here by HDFC ERGO?
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