Frontline Workplace vs Direct

Guide Your Frontline Workforce with Augmented Reality Workflows and Remote Support: • Digitalize and streamline processes for frontline employees, in desk-free workspaces with AR-guided workflows, seamlessly integrated with mobile devices, increasing your productivity, efficiency, and quality along the entire value chain. Faster to the solution with xAssist on mobile: • xAssist makes the work of your service staff and technicians easier with interactive features, augmented reality, and remote support from experts. Shorten downtimes and optimize your service processes. Information on Mandatory Access • Camera: The Camera is used for several purposes: Create the video stream for a video communication session, scan QR codes during session establishment and record video tutorials Information on Optional Access* • Microphone: Fill the video feed with audio, or used to record message or session *You can use the app even if you do not allow the optional permissions. Please use in-app settings to disable the access. ___________________________________________________________ xAssist Features: • Live Video Calls • Multi Conference • Live-Pointer • Text Chat with Translations • Whiteboard & Markups • Service Reports & Service Cases • Screen Sharing • Video-Recording • Warning Signal • Guest Invitations • User & Permission Management • Two-Factor Authentication • 256 Bit Encryption • Workflow Integration ___________________________________________________________ Learn more about Frontline: https://www.teamviewer.com/en/frontline/

Direct-Hit® Mobile brings trusted repair guidance right to the vehicle, eliminating wasted steps and driving technician efficiency and satisfaction. By combining Official OEM manuals directly from the manufacturer, technician-validated fixes, and mobile-first intelligent search, DHM delivers a complete repair experience in the palm of a technician’s hand. Search for information on your mobile device to diagnose challenging issues and repair vehicles faster on the first attempt. Access key repair information directly from your phone or tablet. Forget about remembering detailed procedures or waiting for lengthy printouts—everything you need is on your mobile device. Scan VINs using your device’s camera to quickly load vehicle information and get started on the repair. Only Direct Hit® has more than 3 million confirmed fixes developed with insights from master technicians. Key Features of Direct-Hit Mobile by Identifix: - Official OEM Shop Manuals straight from the manufacturer, including Pin-Out & Connector Views, Exploded View Diagrams, links to Locations & Connector Face, expanded Procedures and Specifications coverage - Hotline Archives & Confirmed Fixes: Easy access to Identifix’s Hotline Archives, including confirmed and potential fixes, test procedures, technician comments, and easy navigation to relevant content - Quick-Hits: View consolidated lists of key Specifications content for particular types of repairs, including Quick Service, Fluid Capacity, A/C, Brakes, Drivetrain, and Tightening Torque - Wiring Diagrams: Visualize wiring diagrams - Diagnostic Trouble Codes (DTCs): Access comprehensive DTC information and troubleshooting - Body Shop repair content - Parts and Labor Times: Get detailed labor times and OEM parts for specific repair procedures - Related Part Numbers: Find related part numbers for efficient repairs - Recall Notices: Stay updated with recall notices from NHTSA - Technical Service Bulletins (TSBs): Access TSBs from manufacturers - Symptom troubleshooting - YouTube Videos: Watch informative YouTube videos for repair guidance - Innovative Carousel: Quick access to all vehicle information in an intuitive carousel - Printable Pages: Print pages for reference in the workshop - Save Vehicles: Save an unlimited number of vehicles for easy access