Pinecone Research vs Gratsy
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Pinecone Research
Participate in paid surveys and manage your membership conveniently through this app. View available opportunities, take surveys, track your earnings, and redeem rewards. You can also update your profile and contact customer service.
- View survey opportunities
- Take surveys
- View and redeem points
- Survey history
- Customer service contact
- Update personal information
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"Get the full experience of your Pinecone Research membership all through our convenient mobile app. Your one stop spot to: View available survey opportunities Take surveys View and redeem your earned points See your history of surveys taken and points redeemed Contact our Customer Service team Update your personal information like Email, Password, and Security Question Unsubscribe from the Pinecone Research panel" "About Pinecone Research: Pinecone Research is a trusted leader in voicing the opinions of consumers nationwide, which runs under the banner of NielsenIQ. Surveys are made available to panelists/consumers to get input on developing new and improved products. By taking our online surveys, consumer opinions directly influence tomorrow's products today, and allow for consumers to be rewarded with points which can be redeemed as merchandise, gift cards, or cash."
Gratsy
Discover new products tailored to your preferences through personalized samples and offers. This community-driven app connects you with brands and helps you find items you'll love, all for free.
- Personalized product samples
- Tailored offers
- Community connection
- Product discovery
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Gratsy is a community where you can connect and find your new favorite products! We get to know you, so that we can send you personalized samples and offers we think you will enjoy - for free.
Screenshots
Verdict
The clearest difference is rating: Gratsy at 4.5 against Pinecone Research's 2.0. Gratsy also leads on review sentiment (42% vs 12%) and ratings volume (2.6K vs 144). Pinecone Research's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Gratsy holds the better App Store score, 4.5 against 2.0. That said, the two scores are not equally well evidenced: Gratsy has 2.6K ratings behind it against 144, so its average is the more settled of the two. Written reviews point the same way: 12% of Pinecone Research's written reviews are positive against 42% of Gratsy's.
Pinecone Research ships an update every 5 weeks, Gratsy monthly. Both last shipped on September 23, 2026.
| Parameter | Pinecone Research | Gratsy |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (144 ratings) | 4.5 (2.6K ratings) — better |
| Positive reviews | 11.7% of reviews | 41.5% of reviews — better |
| Number of ratings | 144 | 2.6K — better |
| Update frequency | Every 5 weeks | Monthly — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 13.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 18 MB | 11 MB |
| Age rating | 4+ | 17+ |
| Developer | Market Once Holdings.com, LLC | Gratsy LLC |
Customer experience
Pinecone Research
Gratsy
User reviews
Pinecone Research
From 144 App Store ratingsWhat we love
- 💰 Guaranteed payout per survey (historically)
- ⏱️ Quick surveys (historically)
- ✅ Legit survey site (historically)
Room to improve
- ❌ Frequent disqualification from surveys
- ❌ Surveys not loading or closing prematurely
- ❌ Loss of points or rewards
- ❌ Difficulty logging in or account access issues
- ❌ Poor customer service response
Gratsy
From 2.6K App Store ratingsWhat we love
- 👍 Enjoyable experience
- 🎁 Free samples and boxes
- 🤩 Exciting to try new products
- 🎉 Fun for the whole family
Room to improve
- 🚫 Lack of available offers
- ⏱️ Delayed or missing notifications
- 🔍 Difficulty accessing offers
- 🐛 Technical issues and glitches
Bugs and requests
Pinecone Research
Reported bugs
16 issues- Surveys not loading, closing, or giving errors at the end
- Login issues, password reset not working
- App crashing or freezing
- Points not being credited after completing surveys
- Redemption page errors
Show 11 moreShow fewer
- App not working in certain regions (e.g., US)
- Sign-up button missing
- Inability to update demographics
- Link from email not working
- Website pages turning white
- 2-Step verification phone number already in use error
- App not refreshing after survey completion
- Incompatibility with certain browsers
- Survey questions not rendering correctly
- App not loading on mobile devices
- Rewards page down for extended periods
Requested features
9 requests- Improve app/website stability and performance
- Fix survey loading and closing issues
- Restore previous payout methods (e.g., PayPal)
- Increase survey availability and qualification rates
- Improve customer service responsiveness and effectiveness
Show 4 moreShow fewer
- Provide clearer information on point values and redemption
- Offer more product testing opportunities
- Ensure app compatibility across devices and regions
- Revert to older, more functional version of the app/site
Gratsy
Reported bugs
4 issues- Crashes and freezes
- Login issues
- Compatibility problems
- Delayed or missing offer updates
Requested features
4 requests- Improve notification system
- Increase availability of offers
- Add more ways to track orders
- Enhance app stability and performance
In-app purchases
Pinecone Research
No in-app purchases
Gratsy
No in-app purchases









