UID Enterprise vs JumpCloud Protect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
UID Enterprise
This app provides employees with secure access to their workspace. It allows for one-tap unlocking of doors, WiFi connections, and VPN access. Visitors can also be managed remotely.
- Unlock doors with a tap
- Secure WiFi connection
- One-click VPN access
- Remote visitor management
- Remote door unlocking
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The UID Enterprise mobile app is an all-encompassing, digital resource for your employees that allows them to unlock doors within your workspace, as well as securely connect to WiFi or a corporate VPN with a single tap. UID Door Access Unlock connected doors by tapping the app’s Door icon, shaking your mobile device, or tapping it against the door’s credential reader. Designated doorkeepers can also interact with visitors via a UA Pro reader and grant access remotely. One-Click WiFi & One-Click VPN Connect to your company’s WiFi or VPN with a single tap. Get the network access you need instantly without having to constantly re-enter your username and password. Remote Call & Remote View Accept visitor calls from Access readers and unlock connected doors remotely.
JumpCloud Protect
Securely access your work accounts with multi-factor authentication. This app provides an extra layer of security through push notifications or time-based one-time passwords, offering a more robust and user-friendly alternative to SMS codes.
- Multi-factor authentication (MFA)
- Push notification verification
- Time-based one-time password (TOTP)
- Enhanced security over SMS codes
- Offline TOTP functionality
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Sign into your work resources simply and securely with the JumpCloud Protect® mobile application, proud winner of the Globee Cybersecurity Award. JumpCloud Protect enables multi-factor authentication (MFA) which ensures user verification. MFA provides an extra layer of security beyond traditional username and password authentication through either a push notification or a verification code through TOTP (time-based one-time password). Both methods are easier to use and provide more security than user-created passcodes or authentication codes sent via SMS. In addition, TOTP does not require your mobile device to be connected to Wi-Fi or a cellular network.
Screenshots
Verdict
The clearest difference is rating: UID Enterprise at 4.9 against JumpCloud Protect's 4.3. UID Enterprise also leads on ratings volume (1.3K vs 32). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
UID Enterprise holds the better App Store score, 4.9 against 4.3. That said, the two scores are not equally well evidenced: UID Enterprise has 1.3K ratings behind it against 32, so its average is the more settled of the two. Written reviews split almost evenly too, at 47% and 47% positive.
UID Enterprise ships an update every 4 weeks, JumpCloud Protect fortnightly. The most recent releases landed on October 2, 2026 and September 24, 2026 respectively.
| Parameter | UID Enterprise | JumpCloud Protect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (1.3K ratings) — better | 4.3 (32 ratings) |
| Positive reviews | 47.1% of reviews | 47.1% of reviews |
| Number of ratings | 1.3K — better | 32 |
| Update frequency | Every 4 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPad |
| Requires iOS | 17.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 403 MB | 81 MB |
| Age rating | 4+ | 4+ |
| Developer | Ubiquiti Inc. | JumpCloud |
Customer experience
UID Enterprise
JumpCloud Protect
Bugs and requests
UID Enterprise
Reported bugs
3 issues- Inability to connect to doorbell cameras
- Login and user management problems
- Incompatibility with certain device features
Requested features
3 requests- Apple Watch support
- Automatic door unlocking based on proximity
- Improved notification management
JumpCloud Protect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
UID Enterprise
No in-app purchases
JumpCloud Protect
No in-app purchases







