Comparison

UID Enterprise vs JumpCloud Protect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

UID Enterprise

This app provides employees with secure access to their workspace. It allows for one-tap unlocking of doors, WiFi connections, and VPN access. Visitors can also be managed remotely.

Highlights
  • Unlock doors with a tap
  • Secure WiFi connection
  • One-click VPN access
  • Remote visitor management
  • Remote door unlocking
Features
Read full description

The UID Enterprise mobile app is an all-encompassing, digital resource for your employees that allows them to unlock doors within your workspace, as well as securely connect to WiFi or a corporate VPN with a single tap. UID Door Access Unlock connected doors by tapping the app’s Door icon, shaking your mobile device, or tapping it against the door’s credential reader. Designated doorkeepers can also interact with visitors via a UA Pro reader and grant access remotely. One-Click WiFi & One-Click VPN Connect to your company’s WiFi or VPN with a single tap. Get the network access you need instantly without having to constantly re-enter your username and password. Remote Call & Remote View Accept visitor calls from Access readers and unlock connected doors remotely.

About

JumpCloud Protect

Securely access your work accounts with multi-factor authentication. This app provides an extra layer of security through push notifications or time-based one-time passwords, offering a more robust and user-friendly alternative to SMS codes.

Highlights
  • Multi-factor authentication (MFA)
  • Push notification verification
  • Time-based one-time password (TOTP)
  • Enhanced security over SMS codes
  • Offline TOTP functionality
Features
Read full description

Sign into your work resources simply and securely with the JumpCloud Protect® mobile application, proud winner of the Globee Cybersecurity Award. JumpCloud Protect enables multi-factor authentication (MFA) which ensures user verification. MFA provides an extra layer of security beyond traditional username and password authentication through either a push notification or a verification code through TOTP (time-based one-time password). Both methods are easier to use and provide more security than user-created passcodes or authentication codes sent via SMS. In addition, TOTP does not require your mobile device to be connected to Wi-Fi or a cellular network.

Screenshots

UID Enterprise4 screens
JumpCloud Protect4 screens

Verdict

The call

The clearest difference is rating: UID Enterprise at 4.9 against JumpCloud Protect's 4.3. UID Enterprise also leads on ratings volume (1.3K vs 32). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

UID Enterprise holds the better App Store score, 4.9 against 4.3. That said, the two scores are not equally well evidenced: UID Enterprise has 1.3K ratings behind it against 32, so its average is the more settled of the two. Written reviews split almost evenly too, at 47% and 47% positive.

UpkeepUpdate frequency

UID Enterprise ships an update every 4 weeks, JumpCloud Protect fortnightly. The most recent releases landed on October 2, 2026 and September 24, 2026 respectively.

Scorecard2 real differences · 8 level
UID Enterprise versus JumpCloud Protect: the parameters behind the verdict, then further details
ParameterUID EnterpriseJumpCloud Protect
PriceFreeFree
Rating4.9 (1.3K ratings) — better4.3 (32 ratings)
Positive reviews47.1% of reviews47.1% of reviews
Number of ratings1.3K — better32
Update frequencyEvery 4 weeksFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPad
Requires iOS17.0 — better17.6
Further details — not scored
Size403 MB81 MB
Age rating4+4+
DeveloperUbiquiti Inc.JumpCloud

Customer experience

UID Enterprise

All ratings1,341 ratings
Positive97.3%
Neutral1.0%
Negative1.6%
Written reviews34 reviews
Positive47.1%
Neutral5.9%
Negative47.1%

JumpCloud Protect

All ratings32 ratings
Positive78.1%
Neutral9.4%
Negative12.5%
Written reviews17 reviews
Positive47.1%
Neutral17.6%
Negative35.3%

Bugs and requests

UID Enterprise

Reported bugs

3 issues
  • Inability to connect to doorbell cameras
  • Login and user management problems
  • Incompatibility with certain device features

Requested features

3 requests
  • Apple Watch support
  • Automatic door unlocking based on proximity
  • Improved notification management

JumpCloud Protect

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

UID Enterprise

No in-app purchases

None

JumpCloud Protect

No in-app purchases

Questions

Is UID Enterprise free?
UID Enterprise is free to download, with no in-app purchases.
Is JumpCloud Protect free?
JumpCloud Protect is free to download, with no in-app purchases.
Which has better reviews, UID Enterprise or JumpCloud Protect?
UID Enterprise is rated higher. UID Enterprise averages 4.9 out of 5 from 1.3K ratings, while JumpCloud Protect averages 4.3 from 32 ratings.
Do UID Enterprise or JumpCloud Protect have ads?
Neither UID Enterprise nor JumpCloud Protect shows ads.
Which is updated more often, UID Enterprise or JumpCloud Protect?
UID Enterprise ships an update every 4 weeks, and JumpCloud Protect fortnightly. Most recently, UID Enterprise was updated on October 2, 2026 and JumpCloud Protect on September 24, 2026.

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