Comparison

OneCloud (Legacy) vs CRM Video

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

OneCloud (Legacy)

This business communication app extends cloud softphone capabilities beyond traditional landlines and desktops. It offers a unified communications solution for seamless interaction across multiple devices, maintaining user identity and automating communication tasks.

Highlights
  • Nationwide Calling
  • Business SMS/MMS
  • Colleague Presence
  • Visual Voicemail
  • Team Collaboration
  • Team Instant Messaging
  • Automatic Call Recording
Features
Read full description

OneCloud brings the power of a cloud softphone beyond the simple landline or desktop phone. OneCloud unlocks user productivity and transforms the future of business communication. The platform extends traditional VOIP to the way users communicate today between multiple devices with a real-time, asynchronous Unified Communications Solution. OneCloud’s complete technology stack maintains the user’s identity without interruption regardless of device. Automate communication with manageable contacts, voicemails, call history, answering rules, through a single, intuitive solution. Features Include: Nationwide Calling Business SMS/MMS See Presence of Colleagues Visual Voicemail & Voicemail to Email Voicemail Transcription Call Queuing Team Collaboration Team Instant Messaging Multi-level Auto Attendant Automatic Call Recording Three-way Calling Music/Message on Hold Customizable Answering Rules IMPORTANT: OneCloud for iPhone & iPad requires a OneCloud Unified Communications subscription. Features will vary by product and plan. LEGAL 1. Outgoing calls to 911 will now be forced to use an iDevice's cellular voice interface to provide enhanced 911 location data. iDevices that do not have cellular voice interfaces (such as iPads) or that are out of range of a cellular network will not be able to place 911 calls using OneCloud. 2. Call quality may be affected by Wi-Fi or Cellular Data. 3. International and roaming data charges from your mobile carrier may apply when using OneCloud outside of your country. 4. You are responsible for ensuring that all call recordings comply with federal and state law. 5. View our terms of service at https://www.telware.com/terms-of-service.

About

CRM Video

Record, send, and track personalized video messages directly within your CRM workflow. This app empowers automotive professionals to build trust, boost engagement, and drive sales through face-to-face communication.

Highlights
  • Record and upload videos
  • Customize with branded landing pages
  • Merge multiple video clips
  • Send via email, text, or social
  • Track engagement metrics
  • Manage video library
Features
Read full description

CDK CRM VIDEO FOR iOS Record, send, and track video messages — all from within CDK CRM. CDK CRM Video brings the power of personalized video directly into your CDK CRM workflow. Record, share, and track videos seamlessly — without ever leaving your CRM. Designed for automotive professionals, this easy-to-use mobile app puts face-to-face communication in your pocket, so you can build trust, boost engagement, and drive more sales. CDK CRM VIDEO FEATURES - RECORD videos on the go using your phone’s camera — or upload from your camera roll - STORE and manage your entire video library in one place, accessible within CDK CRM - CUSTOMIZE your videos with branded landing pages and call-to-action buttons - MERGE multiple clips into a single, polished message - SEND videos via email, text, or social platforms — all in a few taps - TRACK real-time engagement metrics, including views, clicks, and opens - ACCESS your video content anytime, across devices VIDEO COMMUNICATION, RIGHT WHERE YOU WORK Empower your team to: - Stand out in inboxes - Increase appointment shows - Build stronger customer relationships - Close more deals Join thousands of automotive professionals using video to drive results. Download the CDK CRM Video app for iOS today and start sending videos that sell.

Screenshots

OneCloud (Legacy)4 screens
CRM Video4 screens

Verdict

The call

The clearest difference is update cadence: CRM Video at monthly against OneCloud (Legacy)'s every 4 months. CRM Video also leads on ratings volume (363 vs 26) and iOS requirement (15.6 vs 17.0). OneCloud (Legacy)'s advantage is review sentiment (40% vs 25%) and monetization model (free vs ad-supported). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.5 for OneCloud (Legacy) against 4.5 for CRM Video. That said, the two scores are not equally well evidenced: CRM Video has 363 ratings behind it against 26, so its average is the more settled of the two. Written reviews are what separate them: 40% of OneCloud (Legacy)'s written reviews are positive against 25% of CRM Video's.

UpkeepUpdate frequency

OneCloud (Legacy) ships an update every 4 months, CRM Video monthly. The most recent releases landed on October 24, 2026 and October 25, 2026 respectively.

Scorecard5 real differences · 5 level
OneCloud (Legacy) versus CRM Video: the parameters behind the verdict, then further details
ParameterOneCloud (Legacy)CRM Video
PriceFreeFree
Rating4.5 (26 ratings) — better4.5 (363 ratings)
Positive reviews40.0% of reviews — better25.0% of reviews
Number of ratings26363 — better
Update frequencyEvery 4 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS17.015.6 — better
Further details — not scored
Size121 MB68 MB
Age rating4+4+
DeveloperTelWare CorporationCDK Global, LLC

Customer experience

OneCloud (Legacy)

All ratings25 ratings
Positive92.0%
Neutral0.0%
Negative8.0%
Written reviews5 reviews
Positive40.0%
Neutral0.0%
Negative60.0%

CRM Video

All ratings319 ratings
Positive85.0%
Neutral3.8%
Negative11.3%
Written reviews4 reviews
Positive25.0%
Neutral0.0%
Negative75.0%

In-app purchases

None

OneCloud (Legacy)

No in-app purchases

None

CRM Video

No in-app purchases

Questions

Is OneCloud (Legacy) free?
OneCloud (Legacy) is free to download, with no in-app purchases.
Is CRM Video free?
CRM Video is free to download, with no in-app purchases.
Which has better reviews, OneCloud (Legacy) or CRM Video?
OneCloud (Legacy) is rated higher. OneCloud (Legacy) averages 4.5 out of 5 from 26 ratings, while CRM Video averages 4.5 from 363 ratings.
Do OneCloud (Legacy) or CRM Video have ads?
Neither OneCloud (Legacy) nor CRM Video shows ads.
Which is updated more often, OneCloud (Legacy) or CRM Video?
OneCloud (Legacy) ships an update every 4 months, and CRM Video monthly. Most recently, OneCloud (Legacy) was updated on October 24, 2026 and CRM Video on October 25, 2026.

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