XReach vs IBM Maximo Mobile

XReach provides expert help for troubleshooting - Connect and share your view with a mobile device or smart glasses with the right remote expert. - Stream live-video to show the situation at the site. - Collaborate with video, audio and chat in order to get help and guidance from the expert instantly. - Resolve the issues faster and get the job done. Smart request handling system for experts - Open a ticket with Expert portal tools and connect with the field worker using mobile device or computer. - See field worker’s view and the exact situation at the site. - Guide the work in real-time and send annotated images, documents and links to the field worker. - Resolve issues together with the field worker. Features - Video & audio communication - Chat - Annotation tools - File transfer and storage - Augmented Reality (AR) capabilities - Language translation - Request handling and session storage - User management - Secure communications - Integration and customisation - On-premise capabilities

IBM Maximo Mobile supports field asset management with access to asset data, workflows, and maintenance tasks in the Maximo Application Suite. It helps teams monitor asset condition, complete work orders, and maintain operations. • Access asset history, locations, and specifications • View and complete work orders with guided workflows • Capture data, images, and readings in real time • Receive AI-based maintenance recommendations • Work online or offline with automatic sync • Improve visibility into asset performance and maintenance status