Reach Bluetooth Analyzer vs Unity 20 Bluetooth BLE Utility

Use the Reach Demo App to try out the Reach℠ remote support tool for IoT products. Reach℠ makes it possible to connect you to all of your customers’ devices in the field that uses Bluetooth Low Energy (BLE) and initiate a support session to diagnose and troubleshoot issues with your products even if they cannot connect to the cloud. This is a demo of the Reach℠ product, visit cygnustechnology.com for more information or to discuss how to implement Reach into your IoT products and applications. Can you imagine the following scenario? A customer has purchased your product, and now they need help fixing an issue. They call you at your support center, you instruct them to open your product’s mobile app and press the “Enable Remote Support” button. By pressing the button, the user authorizes access to their physical Bluetooth-enabled device. Upon receiving access, you are now seeing real-time device data and can troubleshoot with ease by reading logs, reconfiguring the device, updating firmware and much more. You and your team can now diagnose and fix the device without leading your customers through a long series of complicated instructions. The result is a great experience for you and the user that saves time increases satisfaction and leads to higher ratings for your product and mobile app! Reach℠ is also great for developers of BLE devices to make it easy to field test and beta test with ease while debugging remotely. Reach℠ is free for developers. Key features: - Scan and discover Bluetooth devices in the nearby area - See basic device info (UUID, RSSI) - Browse services and characteristics - Read values from characteristics - Write to characteristics in Hex, Oct, Bin, Decimal or ASCII - Send a secure PIN to connect to your admin portal as a support agent - Automatic reconnections - Works with any BLE product Requirements: - Must have a Cygnus Reach account to use remote support features

Perform fingerprint capture, matching, and hardware diagnostics with the SecuGen Unity 20 Bluetooth reader directly from your iPhone or iPad. This app enables iPhone and iPad users to perform secure fingerprint capture, matching, and hardware diagnostics using the SecuGen Unity 20 Bluetooth fingerprint reader. It offers practical biometric functions for developers, integrators, and support teams working with SecuGen hardware in identity or fingerprint‑based workflows. Device Compatibility This app works only with the Bluetooth Low Energy (BLE) version of the SecuGen Unity 20 fingerprint reader (blue label). It is not compatible with the Serial Port Profile (SPP) version (white label). Key Capabilities - Connect to the reader via Bluetooth Low Energy - Capture fingerprint images including WSQ-compressed images - Enroll fingerprints for comparison - Perform verification (1:1) and identification (1:N) - View matching scores - Adjust and test security levels Troubleshooting & Diagnostics - Confirm reader functionality - Diagnose connectivity or performance issues - Test sensor responsiveness and image quality - Validate BLE communication with iOS devices This app supports users who need to access fingerprint functions or verify hardware behavior during integration, deployment, or field support, without requiring additional software or online services