MyDucati vs EM Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyDucati
Manage your Ducati ownership, from personal profiles and bike garages to maintenance records and dealer information. Stay updated on news, events, and connect with the Desmo Owner Club.
- User profile management
- Digital motorcycle garage
- Maintenance service tracking
- Dealer locator and contact
- Desmo Owner Club access
- News and event updates
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Discover MyDucati App features, wherever you are and always at your fingertips: PROFILE Create your profile and make sure your information is complete and always up-to-date. The more we know about you, the better the experience we can offer you. GARAGE In your garage you can manage the bikes you own and view the available documentation. Furthermore, you can configure the motorbike of your dreams and share it with your friends or send it to your Ducati dealer. MAINTENANCE In the maintenance section you can access the services carried out on your Ducati*, view the scheduled services, and be informed in real time about available updates so you’re always sure that your bike has the highest level of safety and functionality. *all service coupons performed from July 2019 on motorcycles registered since 2015 are available for viewing. Scheduled services are visible on motorcycles manufactured from 2021. DEALER The best way to find the dealer closest to your location and how to reach it. Choose your favourite dealer, check the services offered and contact them directly if you have any queries. DESMO OWNER CLUB Share your passion with the D.O.C. world and take advantage of all the initiatives and benefits reserved to members. NEWS & EVENTS Keep up to date on all the news and services we have put together specifically for you, and discover the Ducati events organised in your country as well as around the world.
EM Connect
Control and monitor your EM electric bike from your smartphone. Customize performance settings, view real-time data like battery level and speed, and secure your bike with a remote lock. Access historical ride data and stay updated with community news.
- Customize bike settings
- View real-time bike data
- Remote bike locking
- Access historical data
- Direct service contact
- Community news feed
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Get a full access to your EM bike and data from your smartphone with EM Connect. With the app, you can: - Customize your bike's settings to match performance to the terrain and your riding style. By adjusting the throttle, regenerative braking, power, or activating the TKO function, you can create your own riding style. - See all your bike's important data live: battery level, engine speed, map engaged. Your smartphone becomes a real dashboard - Lock your bike. Prevent your bike from being used at the touch of a button. - Access historical data such as the number of riding hours or battery cycles. - Contact sales or after-sales service directly from the app. - Read the latest news from the EM community Compatible models: - 2026 Epure FACTOR-e Pilot Edition - 2025 Epure Race - 2025 Escape S - 2025 Escape R - 2025 Epure FACTOR-e - 2024 Epure COMP - 2024 Epure Race - 2024 Escape S - 2024 Escape R - 2024 Escape X - 2024 Escape XR
Screenshots
Verdict
The clearest difference is rating: MyDucati at 2.3 against EM Connect's 1.0. MyDucati also leads on update cadence (monthly vs every 2 months) and ratings volume (56 vs 4). EM Connect's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyDucati holds the better App Store score, 2.3 against 1.0. That said, the two scores are not equally well evidenced: MyDucati has 56 ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 23% of MyDucati's written reviews are positive against 40% of EM Connect's, so the app with the better star average is not the one people write more warmly about.
MyDucati ships an update monthly, EM Connect every 2 months. The most recent releases landed on September 11, 2026 and July 26, 2026 respectively.
| Parameter | MyDucati | EM Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (56 ratings) — better | 1.0 (4 ratings) |
| Positive reviews | 23.2% of reviews | 40.0% of reviews — better |
| Number of ratings | 56 — better | 4 |
| Update frequency | Monthly — better | Every 2 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.6 | 13.0 — better |
| Further details — not scored | ||
| Size | 57 MB | 35 MB |
| Age rating | 4+ | 4+ |
| Developer | Ducati Motor Holding S.p.A. | ELECTRIC MOTION |
Customer experience
MyDucati
EM Connect
Bugs and requests
MyDucati
Reported bugs
22 issues- App crashes frequently
- Registration and login failures
- App freezes or becomes unresponsive
- Language settings are problematic
- Profile completion stuck at 95%
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- Unable to add or delete bikes from garage
- Security alert errors preventing app launch
- Data not saving or disappearing
- Service history/maintenance details not displaying correctly
- White screen or blank page on launch
- Keyboard not showing up for input fields
- Error messages like 'invalid_expid&error_description=brand%20value%20not%20supported'
- Notification badges not disappearing
- App closes unexpectedly after updates
- Issues with adding specific bike models (e.g., 916 series, vintage bikes)
- Incorrect purchase dates for bikes
- Login issues after updates
- App not opening on older devices (e.g., iPhone 6)
- Problems with uploading documents/photos
- UI elements not responding (e.g., close button too high)
- Incorrect DOC/dealer associations
- Issues with birthday field format and validation
Requested features
10 requests- Dark mode option
- Ability to change app language easily
- Add more bike models (older and newer)
- Improve search functionality for dealers and DOCs
- Allow editing/deleting registered bikes
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- Add service interval tracking and digital maintenance book
- Option to save password or use fingerprint login
- Integration with phone wallet for membership cards
- Track bike construction status
- More useful content for riders (beyond marketing)
EM Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyDucati
No in-app purchases
EM Connect
No in-app purchases
