THINKWARE CONNECTED vs HelpSum

*This app is only compatible with THINKWARE dash cams. A smarter connected experience with 4G LTE Connectivity. THINKWARE CONNECTED, our newly updated and improved mobile app, offers a wide range of smart features. Now you can truly communicate with your vehicle in real-time seamlessly. Receive impact notifications, play videos (strong impact crash in continuous recording mode, parking impact), view captured image of most recent parking, and monitor your vehicle status and driving history on your mobile. FEATURES : ■ REMOTE LIVE VIEW Remotely view your vehicle in both Continuous Mode and Parking Mode. Click on Live View button on your smartphone app to view a real-time video of your vehicle. ■ REAL-TIME PARKING IMPACT VIDEO In parking mode, you can immediately detect an impact with the dash cam. Receive impact notification and play video of impact on your smartphone with Smart Remote feature. Upon user consent, a 20 seconds Full-HD video (10 seconds before and after the incident) is uploaded on the server. ■ REAL-TIME VEHICLE LOCATION You can check the real-time location of the vehicle in Continuous Mode and Parking Mode. ■ CAPTURED IMAGE OF MOST RECENT PARKING When your vehicle is parked, check the location of your vehicle and its surroundings. On your smartphone, you can receive a Full-HD image of your front camera including the location of your parked vehicle. ■ VEHICLE STATUS Monitor your vehicle’s status to check whether your vehicle is parked or operating on the road. Check your vehicle battery voltage and remotely turn off the dash cam when the battery voltage is low. ■ DRIVING HISTORY View your driving history including data such as date, time, distance, route and driving behavior. ■ REMOTE FIRMWARE DATA UPDATE Update your dash cam remotely to enhance your dash cam’s features, maintain optimal operation and increase stability. Conveniently upgrade your firmware and speed cam data to the latest version on your smartphone. ■ SEND EMERGENCY MESSAGE In case of emergency situations, register the contact details of your family, friend or associate. A SOS message will be transmitted to your emergency contact in the event of a strong impact crash or when the driver presses the SOS button on the dash cam to urgently request for help. ■ DOWNLOAD AND SHARE THE EVENT LOCATION AND RECORDED VIDEO You can download the impact video to your smartphone and share the video with the accident location. ■ FLEET MANAGEMENT SERVICE Connect your dash cam with fleet management for efficient vehicle operation. Supports features such as location check, route monitoring, and driving behavior analysis. ■ SERVICE EXTENSION Once you have used up the initial 5 years of service, you can continue enjoying the service by purchasing an additional plan. We provide flexible options so you can extend your use without interruption. Supported Models: U3000 / U1000 PLUS / Q1000 / Q850 / T700 ■ Basic & Premium PLANS Two new plans are available for new LTE dashcams. The Basic plan covers essential features with the option to extend the service, while the Premium plan offers advanced functions and enhanced specs with monthly or yearly plans to match your usage patterns. Supported Models: U3000PRO ※ To use this service, allow the following permissions. ▶ Required permissions - Storage: Used to download impact videos and parking images of your vehicle - Location: Used to find your location and your parking location, as well as to receive weather information - Phone: Used to identify your purchase, provide support for your purchased product, and provide emergency contact when you have an accident. Your phone number will be collected, encrypted, and securely stored on our server. * You can use this service even if you do not allow optional permissions. * Continuous background use of GPS will drain the battery faster.

The Merchant App is built to help service providers manage jobs effortlessly and connect with customers in real time. Receive service requests, view booking details, and accept jobs that match your availability — all from one place. Easily communicate with customers through in-app chat to confirm requirements, share updates, and ensure a smooth service experience. Once the job is completed, mark the service as done and rate the customer to build trust within the community. Designed to save time and keep your workflow organized, the Merchant App helps you focus on what matters most — delivering great service and growing your business.