myPacificSource Admin (PSA) vs HMA App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myPacificSource Admin (PSA)
Manage your FSA, HRA, and Transportation benefit accounts on the go. Quickly check balances, view account details, and submit claims with receipt photos. Securely access your information anytime, anywhere.
- Check account balances
- View account details
- Submit claims with receipt photos
- Report lost/stolen debit card
- Access customer service
- View claims requiring receipts
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Save time and hassles while making the most of your FSA, HRA, and Transportation benefit accounts by quickly checking your balances and details. Our secure app makes managing your benefits easy through real-time access and intuitive navigation to all your important account information on the go! Powerful features of the app include: Easy, Convenient & Secure • Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided to you) Connects You with the Details • Quickly check available balances 24/7 • Access account details • View charts summarizing account(s) • Click to call or email Customer Service Provides Additional Time-Saving Options (if supported or applicable to your account(s)) • View claims requiring receipts • Submit medical FSA and HRA claims • Take a picture of a receipt and submit for a new or existing claim • Using Dashboard, enter medical expense information and supporting documentation to store for later use in paying claims via your health benefits website • Report a debit card as lost or stolen Powered by WEX Health®
HMA App
Securely manage your healthcare plan details and access services from anywhere. Find in-network providers, track claims and benefits, and access your digital ID card. Communicate with customer care and discover plan-related discounts.
- Find in-network providers
- View claims and benefits
- Digital member ID card
- Secure message center
- Direct contact to customer care
- Access plan discounts
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"Quickly and securely access your health plan information and services at home or on the go. After downloading the HMA app, sign in with your existing account or create an account at accesshma.com using the ID number found on your card. With the HMA app, you'll now have access to helpful tools such as: • Find an in-network provider or hospital: Take the guesswork out of finding a doctor, hospital, or clinic in your plan's network. • Claims and benefits: Check the status of open claims and view yearly deductibles, copays, and out-of-pocket maximums for the entire family. • Digital ID card: Never leave home without your member ID card again! • Message Center: Send and receive secure messages to our dedicated Customer Care team • Contact us by phone: Get connected to Customer Care at the touch of a button • Chat live with a Customer Care agent • Connect to other services and discounts offered by your plan HMA has the privilege of managing your medical claims and coverage. With HMA you have access to one of the largest networks of high-quality, affordable healthcare providers and our friendly support team is eager to help answer your questions, 6 to 6 on weekdays. You can also use our mobile app or online portal 24/7 to quickly and easily find information about your claims, coverage, and connect with all of your benefit services. We want you to understand your coverage and get the most out of it."
Screenshots
Verdict
The clearest difference is review sentiment: myPacificSource Admin (PSA) at 72% against HMA App's 17%. myPacificSource Admin (PSA) also leads on rating (4.2 vs 1.5) and ratings volume (205 vs 12). HMA App's advantage is update cadence (every 6 weeks vs every 5 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
myPacificSource Admin (PSA) holds the better App Store score, 4.2 against 1.5. That said, the two scores are not equally well evidenced: myPacificSource Admin (PSA) has 205 ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 72% of myPacificSource Admin (PSA)'s written reviews are positive against 17% of HMA App's.
myPacificSource Admin (PSA) ships an update every 5 months, HMA App every 6 weeks. Both last shipped on October 24, 2026.
| Parameter | myPacificSource Admin (PSA) | HMA App |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (205 ratings) — better | 1.5 (12 ratings) |
| Positive reviews | 72.4% of reviews — better | 16.7% of reviews |
| Number of ratings | 205 — better | 12 |
| Update frequency | Every 5 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 25 MB | 42 MB |
| Age rating | 17+ | 17+ |
| Developer | PacificSource Health Plans | Healthcare Management Administrators |
Customer experience
myPacificSource Admin (PSA)
HMA App
Bugs and requests
myPacificSource Admin (PSA)
Reported bugs
8 issues- App never remembers username
- App times out too quickly, logs out mid-claim
- App logs out even when 'remember username' is on
- App is buggy and doesn't align with website functionality
- App crashes when uploading a receipt from photos
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- Fingerprint ID never works
- Login and claims are always flawed
- Debit card doesn't work
Requested features
4 requests- Allow typing numbers for dates
- Remove question about having a receipt, just let submission answer it
- Improve handling of partial reimbursements from different years
- Allow indicating recipient of service
HMA App
Not enough reviews yet to summarise bugs or requests.
In-app purchases
myPacificSource Admin (PSA)
No in-app purchases
HMA App
No in-app purchases
Questions
Is myPacificSource Admin (PSA) free?
Is HMA App free?
Which has better reviews, myPacificSource Admin (PSA) or HMA App?
Do myPacificSource Admin (PSA) or HMA App have ads?
Which is updated more often, myPacificSource Admin (PSA) or HMA App?
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