Providence E vs myPacificSource Admin (PSA)
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Providence E
Access and share your health insurance ID cards digitally. View your card, as well as those for your spouse and dependents. Easily email or fax your card to healthcare providers.
- View your ID card
- View spouse/dependent ID cards
- Email ID card
- Fax ID card
- Digital access to insurance information
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Thank you for downloading Providence Health Plan E-Card. With this app you will be able to: • View your ID card • View the ID cards for your spouse and or dependents on your policy • Email or fax your ID card to your doctor office, hospital or pharmacy To get access: • Download the app • Enter your member ID number • Enter your 4-digit PIN which is located on the back of your ID card (lower left hand corner). If you don’t have your PIN you may request your PIN from Providence Health Plan Customer Service at 503-574-7500 or 800-878-4445. • For additional details, visit www.providence.org/php/smartphone
myPacificSource Admin (PSA)
Manage your FSA, HRA, and Transportation benefit accounts on the go. Quickly check balances, view account details, and submit claims with receipt photos. Securely access your information anytime, anywhere.
- Check account balances
- View account details
- Submit claims with receipt photos
- Report lost/stolen debit card
- Access customer service
- View claims requiring receipts
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Save time and hassles while making the most of your FSA, HRA, and Transportation benefit accounts by quickly checking your balances and details. Our secure app makes managing your benefits easy through real-time access and intuitive navigation to all your important account information on the go! Powerful features of the app include: Easy, Convenient & Secure • Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided to you) Connects You with the Details • Quickly check available balances 24/7 • Access account details • View charts summarizing account(s) • Click to call or email Customer Service Provides Additional Time-Saving Options (if supported or applicable to your account(s)) • View claims requiring receipts • Submit medical FSA and HRA claims • Take a picture of a receipt and submit for a new or existing claim • Using Dashboard, enter medical expense information and supporting documentation to store for later use in paying claims via your health benefits website • Report a debit card as lost or stolen Powered by WEX Health®
Screenshots
Verdict
The clearest difference is review sentiment: myPacificSource Admin (PSA) at 72% against Providence E's 19%. myPacificSource Admin (PSA) also leads on rating (4.3 vs 1.8) and update cadence (every 5 months vs every 41 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
myPacificSource Admin (PSA) holds the better App Store score, 4.3 against 1.8. That said, the two scores are not equally well evidenced: myPacificSource Admin (PSA) has 206 ratings behind it against 32, so its average is the more settled of the two. Written reviews point the same way: 19% of Providence E's written reviews are positive against 72% of myPacificSource Admin (PSA)'s.
Providence E ships an update every 41 months, myPacificSource Admin (PSA) every 5 months. The most recent releases landed on June 11, 2026 and September 3, 2026 respectively.
| Parameter | Providence E | myPacificSource Admin (PSA) |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (32 ratings) | 4.3 (206 ratings) — better |
| Positive reviews | 19.4% of reviews | 72.4% of reviews — better |
| Number of ratings | 32 | 206 — better |
| Update frequency | Every 41 months | Every 5 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.4 — better | 16.0 |
| Further details — not scored | ||
| Size | 1 MB | 25 MB |
| Age rating | 4+ | 17+ |
| Developer | Providence Health Plans | PacificSource Health Plans |
Customer experience
Providence E
myPacificSource Admin (PSA)
Bugs and requests
Providence E
Not enough reviews yet to summarise bugs or requests.
myPacificSource Admin (PSA)
Reported bugs
8 issues- App never remembers username
- App times out too quickly, logs out mid-claim
- App logs out even when 'remember username' is on
- App is buggy and doesn't align with website functionality
- App crashes when uploading a receipt from photos
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- Fingerprint ID never works
- Login and claims are always flawed
- Debit card doesn't work
Requested features
4 requests- Allow typing numbers for dates
- Remove question about having a receipt, just let submission answer it
- Improve handling of partial reimbursements from different years
- Allow indicating recipient of service
In-app purchases
Providence E
No in-app purchases
myPacificSource Admin (PSA)
No in-app purchases
Questions
Is Providence E free?
Is myPacificSource Admin (PSA) free?
Which has better reviews, Providence E or myPacificSource Admin (PSA)?
Do Providence E or myPacificSource Admin (PSA) have ads?
Which is updated more often, Providence E or myPacificSource Admin (PSA)?
Other comparisons
