Comparison

Providence E vs myPacificSource

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Providence E

Access and share your health insurance ID cards digitally. View your card, as well as those for your spouse and dependents. Easily email or fax your card to healthcare providers.

Highlights
  • View your ID card
  • View spouse/dependent ID cards
  • Email ID card
  • Fax ID card
  • Digital access to insurance information
Read full description

Thank you for downloading Providence Health Plan E-Card. With this app you will be able to: • View your ID card • View the ID cards for your spouse and or dependents on your policy • Email or fax your ID card to your doctor office, hospital or pharmacy To get access: • Download the app • Enter your member ID number • Enter your 4-digit PIN which is located on the back of your ID card (lower left hand corner). If you don’t have your PIN you may request your PIN from Providence Health Plan Customer Service at 503-574-7500 or 800-878-4445. • For additional details, visit www.providence.org/php/smartphone

About

myPacificSource

Manage your health plan benefits on the go. Access your member ID card, review benefit statements, and find healthcare providers. Easily track deductibles, out-of-pocket costs, and covered services.

Highlights
  • Digital member ID card
  • Explanation of Benefits review
  • Doctor and hospital search
  • Deductible and out-of-pocket tracking
  • Coverage and payment details
  • Service visit tracking
Read full description

Our free, new-and-improved app makes life easier for PacificSource members. Use it to •  See your member ID card •  Review Explanation of Benefits statements •  Find a doctor or hospital •  Check your deductible and out-of-pocket totals •  Learn which services are covered, and how your plan pays for them •  Track allowed office visits and dollar amounts for certain services Simply… •  Download the app •  Log in with your InTouch username and password About PacificSource PacificSource is a not-for-profit health plan that goes beyond what's required for members and their communities across the Northwest. With local offices in Oregon, Washington, Idaho, and Montana, the PacificSource family of companies offers high-value health plans and affordable coverage to individuals and families; employers; and Medicare and Medicaid eligibles.

Screenshots

Providence E4 screens
myPacificSource4 screens

Verdict

The call

The clearest difference is rating: myPacificSource at 2.4 against Providence E's 1.8. myPacificSource also leads on update cadence (every 2 months vs every 41 months). Providence E's advantage is iOS requirement (15.4 vs 18.0). On price, review sentiment, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

myPacificSource holds the better App Store score, 2.4 against 1.8. Both are backed by a comparable volume of ratings — 32 and 30 respectively. Written reviews complicate that: 19% of Providence E's written reviews are positive against 18% of myPacificSource's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Providence E ships an update every 41 months, myPacificSource every 2 months. The most recent releases landed on June 11, 2026 and August 23, 2026 respectively.

Scorecard3 real differences · 7 level
Providence E versus myPacificSource: the parameters behind the verdict, then further details
ParameterProvidence EmyPacificSource
PriceFreeFree
Rating1.8 (32 ratings)2.4 (30 ratings) — better
Positive reviews19.4% of reviews — better17.5% of reviews
Number of ratings32 — better30
Update frequencyEvery 41 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.4 — better18.0
Further details — not scored
Size1 MB91 MB
Age rating4+4+
DeveloperProvidence Health PlansPacificSource Health Plans

Customer experience

Providence E

All ratings32 ratings
Positive21.9%
Neutral0.0%
Negative78.1%
Written reviews31 reviews
Positive19.4%
Neutral0.0%
Negative80.6%

myPacificSource

All ratings29 ratings
Positive34.5%
Neutral0.0%
Negative65.5%
Written reviews40 reviews
Positive17.5%
Neutral7.5%
Negative75.0%

In-app purchases

None

Providence E

No in-app purchases

None

myPacificSource

No in-app purchases

Questions

Is Providence E free?
Providence E is free to download, with no in-app purchases.
Is myPacificSource free?
myPacificSource is free to download, with no in-app purchases.
Which has better reviews, Providence E or myPacificSource?
myPacificSource is rated higher. Providence E averages 1.8 out of 5 from 32 ratings, while myPacificSource averages 2.4 from 30 ratings.
Do Providence E or myPacificSource have ads?
Neither Providence E nor myPacificSource shows ads.
Which is updated more often, Providence E or myPacificSource?
Providence E ships an update every 41 months, and myPacificSource every 2 months. Most recently, Providence E was updated on June 11, 2026 and myPacificSource on August 23, 2026.

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