AIL Plus vs OTC Health Solutions
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
AIL Plus
Manage your benefit program conveniently from your mobile device. Customize your experience, access helpful guides, and get instant answers from an AI-powered expert. Requires an existing membership to use.
- On-the-go benefit access
- Customizable home page
- Provider selection
- Dependent management
- Benefit utilization guides
- AI-powered expert chat
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"Access your benefits with AIL Plus™, the mobile app for your benefit program. CONVENIENT ACCESS TO BENEFITS: Access all your benefits with the touch of a button, anytime, anywhere FIT THE APP TO YOUR NEEDS: Customize the app to your preferences – change the order of your benefits on the home page, select favorite providers, and add dependents FULLY UTILIZE YOUR BENEFITS: Make sure you’re getting the most from your benefits with how-to guides, videos, and quick links to important benefit actions CHAT WITH BEN: As your Artificial Intelligence-enabled Benefit Expert Navigator, BEN guides your benefit experience, providing the information and answers you need, when you need them Use of this app requires an existing membership.
OTC Health Solutions
Easily manage your over-the-counter (OTC) health benefits from anywhere. Securely access and use your benefits at CVS stores or online, with real-time balance updates and transaction history.
- Access health benefits
- Manage OTC benefits
- Real-time balance updates
- View transaction history
- Find nearby CVS stores
- Order online
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It's easy to access and manage your OTC Benefit from anywhere with the OTC Health Solutions app. Get simple, secure access to your health and over-the-counter (OTC) benefits and use them at nearby CVS stores or online. - Take control of your benefits with real-time balance updates on funds and activity - View transaction history for benefits used and track order status - Easily find CVS stores where you can use your benefits in store, or order online - Shop on your own terms with convenient CVS in-store, online, and home delivery options
Screenshots
Verdict
The clearest difference is ratings volume: OTC Health Solutions at 131K against AIL Plus's 1.6K. OTC Health Solutions also leads on update cadence (every 3 weeks vs every 2 months) and monetization model (free vs ad-supported). On price, rating, review sentiment and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for AIL Plus against 4.7 for OTC Health Solutions. That said, the two scores are not equally well evidenced: OTC Health Solutions has 131K ratings behind it against 1.6K, so its average is the more settled of the two. Written reviews are what separate them: 78% of AIL Plus's written reviews are positive against 81% of OTC Health Solutions's.
AIL Plus ships an update every 2 months, OTC Health Solutions every 3 weeks. The most recent releases landed on September 24, 2026 and September 25, 2026 respectively.
| Parameter | AIL Plus | OTC Health Solutions |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (1.6K ratings) | 4.7 (131K ratings) |
| Positive reviews | 77.9% of reviews | 81.0% of reviews — better |
| Number of ratings | 1.6K | 131K — better |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Best chart rank | — | #149 — better |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 15.1 — better | 16.0 |
| Further details — not scored | ||
| Size | 83 MB | 165 MB |
| Age rating | 17+ | 4+ |
| Developer | New Benefits | CVS Pharmacy |
Customer experience
AIL Plus
OTC Health Solutions
Bugs and requests
AIL Plus
Not enough reviews yet to summarise bugs or requests.
OTC Health Solutions
Reported bugs
4 issues- Login issues, unable to log in
- App freezes or crashes frequently
- Incorrect account/benefit information displayed
- Ordering and checkout process issues
Requested features
5 requests- Add barcode scanning functionality
- Implement biometric login (Face ID/Touch ID)
- Allow password/login information to be saved
- Improve navigation and provide 'return to home' options
- Optimize for tablet (iPad) use
In-app purchases
AIL Plus
No in-app purchases
OTC Health Solutions
No in-app purchases
Questions
Is AIL Plus free?
Is OTC Health Solutions free?
Which has better reviews, AIL Plus or OTC Health Solutions?
Do AIL Plus or OTC Health Solutions have ads?
Which is updated more often, AIL Plus or OTC Health Solutions?
Other comparisons
