Tel vs eClinicalTouch 3.9
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Tel
This iPad application complements a web-based EHR and practice management system for dermatology. It offers intuitive use, offline capabilities, and built-in billing expertise for dermatologists.
- Native iPad compliment to web application
- Intuitive and easy to use
- No setup required
- Complete dermatology knowledge base
- Smart learning and customizable
- Offline work capability
- Auto coder for billing
Read full descriptionHide full description
Please note that the Tel-eDerm requires a username and password into the eDerm Systems, LLC subscription based web application. eDerm is a leading EHR and practice management system empowering dermatology practices. Designed by dermatologists for dermatology. The Tel-eDerm is the native iPad compliment to the web application. Here are just a few of the eDermEHR iPad features: # Training in 1 Day, Intuitive and Easy to Use # No Setup Required, Complete Dermatology Knowledge Base # Smart Learning and Completely Customizable, Learns What You Do # Work Offline, No Waiting # Auto Coder, Billing Expertise Built-In
eClinicalTouch 3.9
This app offers medical professionals a portable and convenient way to access and manage patient records, diagnostic tools, and data analytics. It allows for secure data capture, claim generation, and features like telehealth and CPOE, all from an iPad.
- Access patient records
- Create new encounters
- Conduct telehealth visits
- Use CPOE functions
- Review labs and imaging
- Refill prescriptions
- Document OB flowsheets
Read full descriptionHide full description
***NOTE:You Must Upgrade your EMR server to V11.52.153+ and above*** eClinicalTouch 3.9 puts eClinicalWorks users, who have upgraded their EMR server to the latest version, on the leading edge of healthcare innovation, combining the convenience, functionality, and portability of an iPad with the industry-leading functionality of eClinicalWorks. Medical professionals enjoy intuitive, cloud-based navigation and complete access to patient records, diagnostic tools, and data analytics. With secure data capture and unparalleled functionality, eClinicalTouch is your best choice for portable Electronic Health Records solutions, designed specifically with provider and nurse documentation in mind. And the information you capture automatically generates a claim on the practice management side of the comprehensive eClinicalWorks system. Experience the power, innovation, and convenience of eClinicalWorks – anytime you need it, wherever your busy schedule takes it. eClinicalTouch contains the most-used features of the eClinicalWorks EMR, allowing you to: * Enter new patient records * Create new encounters * Conduct telephone encounters * Conduct a televisit from your iPad * Work the office visit screen * View and enter Progress Notes * Record vital signs * Use the full functions of CPOE * Access the ICW panel throughout the app * Review labs, imaging, and procedure results * Refill prescriptions * Document OB flowsheets * Enable for voice and eClinicalWorks Scribe * Use the built-in iPad camera to assist in documenting Progress Notes eClinicalTouch 3.9 will not work for customers who are on older versions of the EMR. Please contact support for more information.
Verdict
The clearest difference is rating: Tel at 5.0 against eClinicalTouch 3.9's 1.9. eClinicalTouch 3.9's advantage is ratings volume (78 vs 2) and iOS requirement (13.6 vs 17.1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Tel holds the better App Store score, 5.0 against 1.9. That said, the two scores are not equally well evidenced: eClinicalTouch 3.9 has 78 ratings behind it against 2, so its average is the more settled of the two.
Tel ships an update every 5 weeks, eClinicalTouch 3.9 every 6 weeks. Both last shipped on November 7, 2026.
| Parameter | Tel | eClinicalTouch 3.9 |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (2 ratings) — better | 1.9 (78 ratings) |
| Positive reviews | — | 12.2% of reviews |
| Number of ratings | 2 | 78 — better |
| Update frequency | Every 5 weeks — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPad | iPad |
| Requires iOS | 17.1 | 13.6 — better |
| Further details — not scored | ||
| Size | 171 MB | 231 MB |
| Age rating | 12+ | 17+ |
| Developer | eDerm Systems LLC | eClinicalWorks LLC |
Customer experience
Tel
eClinicalTouch 3.9
Bugs and requests
Tel
Not enough reviews yet to summarise bugs or requests.
eClinicalTouch 3.9
Reported bugs
24 issues- App crashes frequently
- App freezes
- App logs out unexpectedly
- App is slow to respond
- Black screen when charting notes
Show 19 moreShow fewer
- Loss of patient photos and documentation due to crashes
- Inoperability when switching between devices
- Login issues after updates
- Cannot edit telephone encounters
- Medication history is missing
- Cannot prescribe controlled substances
- Medication reconciliation is difficult
- Biometric settings not saving
- Issues with refilling medications
- Problems with logging in after upgrades
- App not supporting latest iOS versions
- Web app has bugs
- iOS version is awkward
- Does not emulate web version well
- Frequent freezes
- Disappointment in promised features that don’t work
- App quits when viewing documents
- Crashes when editing merged physical exam
- Kicks user out of system, locks chart
Requested features
22 requests- Improve microphone sensitivity adjustment
- Messenger to work on iPad
- Import more documents besides photos (PDFs, etc.)
- Fix bugs related to editing merged physical exam
- Enable editing of telephone encounters
Show 17 moreShow fewer
- Restore missing medication history
- Improve app stability
- Fix issues with logging out
- Improve tech support responsiveness and knowledge
- Allow prescription of controlled substances
- Simplify medication reconciliation
- Ensure biometric settings are saved
- Synchronize old app features with new app
- Fix issues with logging in after upgrades
- Make app functional and efficient
- Improve documentation process
- Fix bugs in iOS and PC versions
- Make the app user-friendly
- Improve web app emulation
- Fix issues with switching between devices
- Make login credentials consistent across devices
- Fix bugs before releasing new versions
In-app purchases
Tel
No in-app purchases
eClinicalTouch 3.9
No in-app purchases
