Helpwise vs Tracking Parcel Malaysia
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Helpwise
Streamline team communication by managing emails, SMS, and WhatsApp conversations in a shared inbox. Collaborate with colleagues, assign tasks, and track key metrics to improve customer support efficiency.
- Shared inbox for email, SMS, and WhatsApp
- Team collaboration tools (tagging, chat)
- Workload distribution and assignment
- Performance analytics and reporting
- Integration with business tools
- Individual logins for enhanced security
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Make It Easier For Your Team To Manage Customer Conversations. Easily Handle Emails, SMS, and WhatsApp as a team. As a business grows, it becomes a struggle to manage customer, sales or internal emails(billing, hiring) across the company. And, then we make a blunder by sharing email logins among team members. We understand the chaos that it creates because we have been through the same pain during our previous gigs & businesses. So, this is exactly why we built Helpwise - the shared inbox that really works! With SMS and WhatsApp Inbox features, your team members can provide support to tens of thousands of customers by efficiently sharing the workload with each other. Friendly Interface We all love Gmail, Outlook & other awesome email clients. So, we have made sure that Helpwise feels as easy as these common email services. Basically, you won't miss them here. Share Inbox, Not Password Every team member will get own separate login to access same email address. So, no more password sharing. Better security with higher productivity! Collaborate With Team Members Don't shout out loud to clear your doubts before answering an email. Tag, Assign or Chat with your team members within the shared inbox. It is safe to say, Helpwise is part-Shared Inbox, part-Collaboration software. Distribute Work Load Getting 100s of emails every day? Easily share these emails among your team members and reach Inbox Zero faster. Track Every Key Metric Helpwise provides you detailed analytics on your email frequency, response rates & individual performance. So, now that you can measure it, you can easily improve it. Integrate With Business Tools Automate processes & share information across your other business tools. For example, log all your phone calls & texts with the customer within the email thread. Or, fetch order details within your inbox. In the nutshell, Helpwise is a clean, feature-loaded & made-for-business Gmail that we all wish for.
Tracking Parcel Malaysia
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Tracking Parcel Malaysia helps you track parcels from popular Malaysian couriers in one simple app. Enter or scan your tracking number, choose your courier, and view parcel status updates in a clean mobile dashboard. Logged-in users can save tracking history, reopen parcel details, copy tracking numbers, and receive update alerts when parcel movement changes. Main features: - Track parcels by tracking number - Scan barcode or QR tracking labels - Auto detect courier when supported - Dedicated courier pages for J&T Express, SPX Express, Ninja Van, and Pos Laju - Save parcel tracking history - View delivery status and parcel timeline - Copy tracking number anytime - Login with Face ID on supported devices - Notification settings for tracking updates - English and Bahasa Melayu language options Tracking availability and update accuracy depend on courier data and network availability.
Screenshots
Verdict
The clearest difference is iOS requirement: Helpwise at 12.0 against Tracking Parcel Malaysia's 26.5. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
| Parameter | Helpwise | Tracking Parcel Malaysia |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (7 ratings) — better | — |
| Positive reviews | 33.3% of reviews | — |
| Number of ratings | 7 — better | — |
| Update frequency | Every 3 weeks | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 12.0 — better | 26.5 |
| Further details — not scored | ||
| Size | 86 MB | 15 MB |
| Age rating | 4+ | 4+ |
| Developer | SLABS Technologies Private Limited | MOHAMAD ILHAM HAIKAL BIN MOHD ISHAM |
In-app purchases
Helpwise
No in-app purchases
Tracking Parcel Malaysia
No in-app purchases
Questions
Is Helpwise free?
Is Tracking Parcel Malaysia free?
Do Helpwise or Tracking Parcel Malaysia have ads?
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