Ultenic vs Poolstar
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Ultenic
Control and monitor all your smart products remotely from your smartphone. Configure appliances, set cleaning modes, and share device access with family and friends for a smarter lifestyle.
- Remote device control
- Monitor cleaning status
- View cleaning maps
- Set cleaning modes
- Share device access
- Wi-Fi network connection
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With the Ultenic App, you can easily connect and control all of Ultenic smart products! You can control and monitor all intelligent functions of Ultenic product through the app anytime and even if you are not at home. The Ultenic App is configurable on any smartphone. Connecting your mobile phone to Ultenic intelligent product has never been easier! The Ultenic App is simple to use and quickly configure all your appliances and have them communicate with each other in a smart way. You can live in a smarter lifestyle at your fingertips. Have fun while your Ultenic app work for you! Share your device with your family and friends. You can control your Ultenic device even if you're not at home, even if you're on the other side of the world. Connect your Ultenic app to your Wi-Fi network in no time! After connecting to your Ultenic device, you can (1) Remotely start and pause your device (2) Monitor the cleaning status and view the cleaning maps (3) Set the cleaning mode you want to tackle cleaning tasks
Poolstar
Control your intelligent pool cleaning robot remotely. Monitor its real-time working status and enhance your pool maintenance efficiency for a smarter, more convenient experience.
- Mobile control
- Real-time status monitoring
- Pool maintenance efficiency
- Smart experience
- Convenient operation
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The Poolstar APP is a dedicated control application for the PoolStar intelligent pool cleaning robot. It supports mobile control, real-time working status monitoring, and improves pool maintenance efficiency for a smart and convenient experience.
Screenshots
Verdict
The clearest difference is rating: Ultenic at 3.2 against Poolstar's 1.8. Ultenic also leads on review sentiment (52% vs 33%) and ratings volume (46 vs 5). Poolstar's advantage is update cadence (every 3 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ultenic holds the better App Store score, 3.2 against 1.8. That said, the two scores are not equally well evidenced: Ultenic has 46 ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 52% of Ultenic's written reviews are positive against 33% of Poolstar's.
Ultenic ships an update every 2 months, Poolstar every 3 weeks. The most recent releases landed on October 16, 2026 and October 7, 2026 respectively.
| Parameter | Ultenic | Poolstar |
|---|---|---|
| Price | Free | Free |
| Rating | 3.2 (46 ratings) — better | 1.8 (5 ratings) |
| Positive reviews | 51.8% of reviews — better | 33.3% of reviews |
| Number of ratings | 46 — better | 5 |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod, Apple Watch — better | iPhone, iPod |
| Requires iOS | 12.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 363 MB | 35 MB |
| Age rating | 4+ | 12+ |
| Developer | Shenzhen Ultenic Technology Co.Ltd. | 宁波市普世达泳池用品有限公司 |
Customer experience
Ultenic
Poolstar
Bugs and requests
Ultenic
Reported bugs
20 issues- App crashes or freezes
- Robot loses connection to Wi-Fi
- Maps are lost, corrupted, or displayed incorrectly
- Robot malfunctions or gets stuck
- Login or registration issues
Show 15 moreShow fewer
- App not responding or timing out
- Scheduled cleaning not working
- Firmware updates cause issues
- Issues with specific device compatibility (e.g., iPhones, iPads)
- Voice command integration problems
- Ad pop-ups are difficult to dismiss
- Error messages like 'abnormal data' or 'operation failed'
- Unable to add new devices
- App not working after updates
- Buttons in the app are not tappable
- Robot not returning to the charging station
- Zone cleaning not functioning correctly
- Sensors not recognized properly
- Inability to connect via Bluetooth
- App not loading or immediately closing
Requested features
13 requests- Add multi-floor map support
- Improve map accuracy and stability
- Allow selection of specific rooms for cleaning
- Enable setting custom suction levels for scheduled cleanings
- Add a feature to manually control the robot's movement
Show 8 moreShow fewer
- Improve VoiceOver compatibility for visually impaired users
- Allow users to choose between different cleaning modes (e.g., spot cleaning)
- Provide clearer instructions for setup and troubleshooting
- Add a feature to empty the dustbin on command
- Improve the ability to switch between different floor maps
- Add a 'mop only' or 'vacuum only' mode
- Allow users to set cleaning times more flexibly
- Improve the brush roll design to reduce hair tangling
Poolstar
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Ultenic
No in-app purchases
Poolstar
No in-app purchases
