TAP LA vs CitylineFlex
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TAP LA
Pay for transit fares across Los Angeles with your mobile device. This app allows you to purchase passes, manage multiple cards, and use touchless payment on numerous bus and train systems. It also offers trip planning and access to multimodal programs.
- Touchless payment
- Add TAP card to iPhone/Apple Watch
- Purchase transit passes
- Manage multiple TAP cards
- Add TAP card to Apple Wallet
- Trip planning tools
- Reduced fare support
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Los Angeles Metropolitan Transit Authority ("LACMTA"), a government agency, is the owner and developer of this app. TAP is your ticket to ride transit in greater Los Angeles! It is accepted on 27 systems including LA Metro, providing a vast network of buses and trains. - Make your travel safe and easy with touchless payment and card management. - Add a new TAP card to your iPhone and Apple Watch and use your fare immediately. - Use your iPhone (8 and above) and Apple Watch (Series 3 and above) to tap with Apple Pay when boarding a bus or train. - Enjoy flexible payment options including credit/debit cards, account cash and Apple Pay. - Purchase a transit pass or Stored Value for any agency in Los Angeles County. - Manage multiple cards in your TAP account (iPhone 5 and above). - Add your TAP card to Apple Wallet, enable Express Transit and quickly tap and pay when you board. You don't even have to wake up your phone! - Supports reduced fares for seniors, students, persons with disabilities and low-income riders. - Transfer a TAP card in your account to your Apple Wallet and leave the plastic at home. - Access multimodal programs such as Metro Bike Share. - Use Trip Tools to plan trips, find nearby transit options, view real-time arrivals and save favorite destinations and stops. - Enjoy the benefits of a TAP account, such as Balance Protection, card management, discounts, promotions, transaction history and friendly customer service. - Accepted on 27 transit systems in LA County including: Angels Flight Railway Antelope Valley Transit Authority (AVTA) Baldwin Park Transit Beach Cities Transit Burbank Bus Carson Circuit Compton Renaissance Transit System Culver CityBus Foothill Transit Gardena GTRANS Glendale Beeline Glendora Transportation Division Huntington Park Transit Unlimited LA County Department of Public Works LADOT Transit Lawndale Beat Los Angeles World Airports (LAWA) Long Beach Transit Metro Montebello Bus Lines Monterey Park Spirit Bus Norwalk Transit Palos Verdes Peninsula Transit Authority Pasadena Transit Santa Clarita Transit Santa Monica Big Blue Bus Torrance Transit
CitylineFlex
This free, on-demand ride-sharing service provides convenient transportation within West Hollywood, Beverly Hills, and surrounding areas. It operates weekdays from 8 am to 5 pm, offering a flexible way to get around.
- On-demand ride sharing
- Service within West Hollywood and Beverly Hills
- Weekday service
- Free to use
- Supports iPhone and iPad
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CitylineFlex is the City of West Hollywood’s free on-demand ride sharing service that offers trips within the Cities of West Hollywood and Beverly Hills and the surrounding areas weekdays from 8 am-5 pm.
Screenshots
Verdict
The clearest difference is rating: CitylineFlex at 4.0 against TAP LA's 1.9. CitylineFlex also leads on update cadence (every 5 weeks vs every 5 months). TAP LA's advantage is ratings volume (838 vs 4) and chart position (#196 vs unranked). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CitylineFlex holds the better App Store score, 4.0 against 1.9. That said, the two scores are not equally well evidenced: TAP LA has 838 ratings behind it against 4, so its average is the more settled of the two.
TAP LA ships an update every 5 months, CitylineFlex every 5 weeks. The most recent releases landed on October 15, 2026 and October 4, 2026 respectively.
| Parameter | TAP LA | CitylineFlex |
|---|---|---|
| Price | Free | Free |
| Rating | 1.9 (838 ratings) | 4.0 (4 ratings) — better |
| Positive reviews | 11.9% of reviews | — |
| Number of ratings | 838 — better | 4 |
| Update frequency | Every 5 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #196 — better | — |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 13 — better | 15.0 |
| Further details — not scored | ||
| Size | 84 MB | 35 MB |
| Age rating | 4+ | 4+ |
| Developer | Los Angeles County Metropolitan Transportation Authority | RideCo Inc. |
Customer experience
TAP LA
CitylineFlex
Bugs and requests
TAP LA
Reported bugs
3 issues- Card registration and activation issues
- Disappearing funds and balances
- Inconsistent app performance
Requested features
4 requests- Allow multiple devices for one account
- Improve reliability of fund loading
- Provide more transparent transaction history
- Integrate with more payment methods
CitylineFlex
Not enough reviews yet to summarise bugs or requests.
In-app purchases
TAP LA
No in-app purchases
CitylineFlex
No in-app purchases
