Comparison

OurSupport vs COLINES support

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

OurSupport

Connect with skilled IT professionals for onsite or remote technical support. Log tickets, use AI chat for instant help, and collaborate in real-time via messaging or voice calls. Offers transparent pricing and subscription plans for unlimited support.

Highlights
  • Ticket logging and management
  • Self-help AI chat
  • Real-time collaboration
  • Voice calling
  • Transparent pricing
  • Onsite and remote support options
Features
Read full description

OurSupport is your go-to IT support platform, connecting customers with skilled engineers for fast, efficient resolutions to technical issues - at home, work, or remotely. For customers: • Ticket logging & management: create and track support tickets with detailed issue descriptions. • Self-help AI chat: resolve common IT issues instantly in the app, no waiting required. • Real-time collaboration: in-app messaging and file sharing to send screens, logs, or documents. • Voice calling: jump into a direct call from any active ticket for urgent problems where text isn't enough. • Transparent workflow: control costs with clear pricing and live progress updates. • Onsite or remote: get help wherever you are, with local technicians ready to assist. • Subscriptions: unlimited IT support across up to 5 devices on one plan - ideal for households and teams. For IT professionals: • Earn on your terms: accept jobs, set your availability, and get paid for onsite and remote work. • Brokers: invite engineers, set their rates, and earn commission on every job. Designed for time-sensitive IT needs, OurSupport enables quicker resolutions through real-time interaction. Download now for reliable tech help at your fingertips!

About

COLINES support

Read full description

The COLINES support app ensure quick and effective help to solve any trouble you might be experiencing while running your extrusion line. You will get easily in touch with our highly skilled staff, who will be glad to assist you while dealing with the problems and to lead you to the best solution. • Live chat and assistance with our staff! Directly and easily interact through the video call Don’t miss the chance to get the best support. We might be faraway, but we are always by our customer’s side. As we like to say: a customer in need is a customer indeed.

Screenshots

OurSupport4 screens
COLINES support2 screens

Verdict

The call

The clearest difference is update cadence: OurSupport at every 2 months against COLINES support's every 12 months. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

OurSupport ships an update every 2 months, COLINES support every 12 months. The most recent releases landed on October 4, 2026 and October 18, 2026 respectively.

Scorecard1 real difference · 8 level
OurSupport versus COLINES support: the parameters behind the verdict, then further details
ParameterOurSupportCOLINES support
PriceFreeFree
Rating5.0 (1 ratings) — better—
Number of ratings1 — better—
Update frequencyEvery 2 months — betterEvery 12 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS13.2 — better13.4
Further details — not scored
Size72 MB59 MB
Age rating4+4+
DeveloperTsolnetworks Connect Europe, SAIcona

In-app purchases

None

OurSupport

No in-app purchases

None

COLINES support

No in-app purchases

Questions

Is OurSupport free?
OurSupport is free to download, with no in-app purchases.
Is COLINES support free?
COLINES support is free to download, with no in-app purchases.
Do OurSupport or COLINES support have ads?
Neither OurSupport nor COLINES support shows ads.
Which is updated more often, OurSupport or COLINES support?
OurSupport ships an update every 2 months, and COLINES support every 12 months. Most recently, OurSupport was updated on October 4, 2026 and COLINES support on October 18, 2026.

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