Comparison

OurSupport vs Letter Tracking System

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

OurSupport

Connect with skilled IT professionals for onsite or remote technical support. Log tickets, use AI chat for instant help, and collaborate in real-time via messaging or voice calls. Offers transparent pricing and subscription plans for unlimited support.

Highlights
  • Ticket logging and management
  • Self-help AI chat
  • Real-time collaboration
  • Voice calling
  • Transparent pricing
  • Onsite and remote support options
Features
Read full description

OurSupport is your go-to IT support platform, connecting customers with skilled engineers for fast, efficient resolutions to technical issues - at home, work, or remotely. For customers: • Ticket logging & management: create and track support tickets with detailed issue descriptions. • Self-help AI chat: resolve common IT issues instantly in the app, no waiting required. • Real-time collaboration: in-app messaging and file sharing to send screens, logs, or documents. • Voice calling: jump into a direct call from any active ticket for urgent problems where text isn't enough. • Transparent workflow: control costs with clear pricing and live progress updates. • Onsite or remote: get help wherever you are, with local technicians ready to assist. • Subscriptions: unlimited IT support across up to 5 devices on one plan - ideal for households and teams. For IT professionals: • Earn on your terms: accept jobs, set your availability, and get paid for onsite and remote work. • Brokers: invite engineers, set their rates, and earn commission on every job. Designed for time-sensitive IT needs, OurSupport enables quicker resolutions through real-time interaction. Download now for reliable tech help at your fingertips!

About

Letter Tracking System

Features
Read full description

Letter Tracking System – Digitize & Track Your Official Letters Letter Tracking System is a smart digital solution for organizations and companies to submit, manage, and track official letters seamlessly—all in one place. User Account Management Sign Up with your Name, Username, and Password. Secure Login using your registered credentials. Access your dashboard anytime to view and manage your submitted letters. Letter Submission & Dashboard After logging in, users will land on a clean dashboard displaying all the letters they’ve submitted. Tap the Plus icon to: Capture a letter image using your camera or select from your gallery. Enter the subject and fill all relevant fields related to your letter (such as department, recipient, category, etc.). On submission, the letter will be instantly sent to the Admin Panel (Website Dashboard) for review and further action. Users can always view their own submitted letters on the app dashboard. Web Dashboard Integration Visit our official dashboard at: [https://letter-tracking-system-3d30c.web.app/] Log in with the same username and password as the app. View all your letter details directly from the web for easy access and printing. For Companies & Organizations Ideal for corporates, government departments, NGOs, and institutions. Digitally maintain a record of all incoming and outgoing letters. Assign and track letters to specific team members or departments. No more lost files – everything is backed up and searchable. Smart WhatsApp Notification Feature Send WhatsApp notifications to the number linked with the recipient of the letter. Ensure timely delivery and acknowledgment with a simple message update. Secure. Organized. Instant. Make the switch to smarter letter management today with Letter Tracking System.

Screenshots

OurSupport4 screens
Letter Tracking System4 screens

Verdict

The call

The clearest difference is update cadence: OurSupport at every 2 months against Letter Tracking System's every 11 months. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

OurSupport ships an update every 2 months, Letter Tracking System every 11 months. The most recent releases landed on October 4, 2026 and October 12, 2026 respectively.

Scorecard1 real difference · 8 level
OurSupport versus Letter Tracking System: the parameters behind the verdict, then further details
ParameterOurSupportLetter Tracking System
PriceFreeFree
Rating5.0 (1 ratings) — better—
Number of ratings1 — better—
Update frequencyEvery 2 months — betterEvery 11 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS13.2 — better14.0
Further details — not scored
Size72 MB47 MB
Age rating4+4+
DeveloperTsolnetworks Connect Europe, SAGCCloud Info System Private Limited

In-app purchases

None

OurSupport

No in-app purchases

None

Letter Tracking System

No in-app purchases

Questions

Is OurSupport free?
OurSupport is free to download, with no in-app purchases.
Is Letter Tracking System free?
Letter Tracking System is free to download, with no in-app purchases.
Do OurSupport or Letter Tracking System have ads?
Neither OurSupport nor Letter Tracking System shows ads.
Which is updated more often, OurSupport or Letter Tracking System?
OurSupport ships an update every 2 months, and Letter Tracking System every 11 months. Most recently, OurSupport was updated on October 4, 2026 and Letter Tracking System on October 12, 2026.

Other comparisons