Comparison

FB Mobile Banking vs Synovus Gateway Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

FB Mobile Banking

Manage all your financial accounts, including those from other institutions, in one place. This app offers tools for transaction organization, payment, transfers, check deposits, and card management. It also provides security features and branch/ATM locators.

Highlights
  • Aggregate accounts from multiple financial institutions
  • Organize transactions with tags, notes, and photos
  • Set balance alerts
  • Make payments and transfer money
  • Deposit checks via photo
  • Manage debit cards (reorder/turn off)
  • Find branches and ATMs
Features
Read full description

FB Mobile Banking by FirstBank is your personal financial advocate that gives you the ability to aggregate all your financial accounts, including accounts from other banks and credit unions, into a single view. It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances. Here’s what else you can do with FB Mobile Banking: • Keep your transactions organized by allowing you to add tags, notes and photos of receipts and checks • Set up alerts so you know when your balance drops below a certain amount • Make payments, whether you’re paying a company or a friend • Transfer money between your accounts • Deposit checks in a snap by taking a picture of the front and back • Reorder your debit card or turn it off if you’ve misplaced it • View and save your monthly statements • Find branches and ATMs near you • Secure your account with a 4-digit passcode and fingerprint or face reader on supported devices To use the FB Mobile app, you must be enrolled as a FB Mobile Banking digital banking user. If you currently use our Online Banking, simply download the FB Mobile Banking app and use your Online Banking credentials to login.

About

Synovus Gateway Mobile

Manage your business finances securely on the go. Monitor accounts, transfer funds, pay bills and employees, and make deposits from any device. Offers robust reporting, alerts, and user management for comprehensive cash management.

Highlights
  • Account monitoring and transaction history
  • Fund transfers
  • Vendor and employee payments
  • Mobile deposit
  • Information and intraday reporting
  • User and policy management
  • Robust alerts
Features
Read full description

Securely bank and manage business anytime, anywhere, across any device! The Synovus Gateway Mobile Banking app provides Synovus commercial customers secure and easy-to-use cash management tools with the ability to bank and manage business anytime, anywhere, across any device. With the Synovus Gateway Mobile Banking app, businesses can monitor accounts, transfer funds, pay vendors and employees, manage deposits and much more. Synovus Gateway Mobile Banking app offers a single point of control to service modules, such as: • Accounts and Transactions • Information Reporting and Intraday Reporting¹ • Mobile Deposit • User and Policy Management • Statements • Robust Alerts • Business Bill Pay² • Zelle® for your business² • External Account Aggregation² • Financial Management Tools² • Stop Payments • Automated Clearing House (ACH)¹ • Domestic and International Wire Transfer¹ • Positive Pay¹ Permissions: • Location permissions are necessary to determine your current location to display nearby Synovus locations/ATMs and provide mapping directions. • Camera permissions are necessary for you to use the Mobile Deposit feature or to scan a Zelle® QR Code. • Internet access permissions are necessary for the app to connect with Synovus Gateway Mobile Banking app. • Minimum system requirement: iOS 16 or higher. • Access to your device’s contacts is required for Zelle®. • Access to your device’s photos is required for Zelle® when selecting a QR code from your saved images. Our Digital Privacy Statement explains how we collect, share, and use your information. For complete details, please refer to our Digital Privacy Statement at https://www.synovus.com/internet-privacy-statement/. About Synovus Gateway: • The Synovus Gateway Mobile Banking App is free to download. Use of the Synovus Gateway Mobile Banking app requires your mobile service provider’s data and/or text plan for which charges may apply. • You must be enrolled in Synovus Gateway with established Synovus Gateway login credentials and have a compatible device. Registration is required to use the Synovus Gateway mobile app. Your company administrator will enable access for use. Disclaimers: 1. Separate approval, agreement, fees and/or additional balances may apply. 2. Enrollment required. Separate approval and/or agreement may apply. The service marks and trademarks used herein belong to their respective owners. Synovus Bank, Member FDIC and Equal Housing Lender ©2024 Synovus Bank

Screenshots

FB Mobile Banking4 screens
Synovus Gateway Mobile1 screens

Verdict

The call

The clearest difference is update cadence: FB Mobile Banking at every 4 weeks against Synovus Gateway Mobile's every 3 months. FB Mobile Banking also leads on rating (4.8 vs 4.6) and ratings volume (20K vs 2K). Synovus Gateway Mobile's advantage is review sentiment (77% vs 63%) and iOS requirement (16.0 vs 18.4). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

FB Mobile Banking holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: FB Mobile Banking has 20K ratings behind it against 2K, so its average is the more settled of the two. Written reviews complicate that: 63% of FB Mobile Banking's written reviews are positive against 77% of Synovus Gateway Mobile's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

FB Mobile Banking ships an update every 4 weeks, Synovus Gateway Mobile every 3 months. Both last shipped on November 7, 2026.

Scorecard5 real differences · 5 level
FB Mobile Banking versus Synovus Gateway Mobile: the parameters behind the verdict, then further details
ParameterFB Mobile BankingSynovus Gateway Mobile
PriceFreeFree
Rating4.8 (20K ratings) — better4.6 (2K ratings)
Positive reviews63.0% of reviews76.9% of reviews — better
Number of ratings20K — better2K
Update frequencyEvery 4 weeks — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS18.416.0 — better
Further details — not scored
Size196 MB65 MB
Age rating4+4+
DeveloperFirstBank AppSynovus Bank

Customer experience

FB Mobile Banking

All ratings20,049 ratings
Positive96.6%
Neutral1.5%
Negative1.9%
Written reviews181 reviews
Positive63.0%
Neutral6.6%
Negative30.4%

Synovus Gateway Mobile

All ratings2,012 ratings
Positive89.3%
Neutral3.8%
Negative6.9%
Written reviews324 reviews
Positive76.9%
Neutral7.1%
Negative16.0%

User reviews

FB Mobile Banking

From 20K App Store ratings

What we love

  • 👍 Convenient money transfers
  • 🚀 Easy to use app
  • 🔒 Robust security features
  • 📸 Mobile check deposit
  • 💳 Helpful card management

Room to improve

  • 🐛 Slow app performance
  • 🐛 Unreliable mobile deposit
  • 🐛 Delayed transaction updates
  • 🔁 Forced app updates
  • 🔒 Compatibility issues with older devices

Synovus Gateway Mobile

From 2K App Store ratings

What we love

  • 🚀 Quick and easy to use
  • 👍 User-friendly interface
  • 🚀 Convenient mobile deposit
  • 🚀 Excellent app for business banking
  • 👍 Helpful customer service

Room to improve

  • 🐛 Frequent login issues
  • 🐛 Inconsistent mobile deposit functionality
  • 👎 Outdated and clunky design
  • 👎 Lack of advanced features compared to other banks
  • 🐛 Buggy and unreliable app performance

Bugs and requests

FB Mobile Banking

Reported bugs

3 issues
  • Login issues after app updates
  • Inconsistent mobile deposit experience
  • Inaccurate account balance display

Requested features

4 requests
  • Pending deposit visibility
  • Improved search functionality
  • Separate business and personal account views
  • Widget support

Synovus Gateway Mobile

Reported bugs

4 issues
  • App crashes during mobile deposits
  • Incorrect account balances displayed
  • Recurring payment setup issues
  • Inability to access all accounts in a single view

Requested features

5 requests
  • Ability to transfer between business and personal accounts
  • Improved Zelle integration
  • More customization options for the app
  • Faster transaction processing and balance updates
  • Ability to lock/unlock debit cards directly in the app

In-app purchases

None

FB Mobile Banking

No in-app purchases

None

Synovus Gateway Mobile

No in-app purchases

Questions

Is FB Mobile Banking free?
FB Mobile Banking is free to download, with no in-app purchases.
Is Synovus Gateway Mobile free?
Synovus Gateway Mobile is free to download, with no in-app purchases.
Which has better reviews, FB Mobile Banking or Synovus Gateway Mobile?
FB Mobile Banking is rated higher. FB Mobile Banking averages 4.8 out of 5 from 20K ratings, while Synovus Gateway Mobile averages 4.6 from 2K ratings.
Do FB Mobile Banking or Synovus Gateway Mobile have ads?
Neither FB Mobile Banking nor Synovus Gateway Mobile shows ads.
Which is updated more often, FB Mobile Banking or Synovus Gateway Mobile?
FB Mobile Banking ships an update every 4 weeks, and Synovus Gateway Mobile every 3 months. Most recently, FB Mobile Banking was updated on November 7, 2026 and Synovus Gateway Mobile on November 7, 2026.

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