EliteCloud vs Basis Home
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
EliteCloud
Remotely manage your EliteControl security system from your smartphone. Arm or disarm alarms, control gates, doors, and lights. Receive instant, customizable notifications for various events, ensuring peace of mind whether you're home or away.
- Arm/Disarm security system
- Control doors, gates, and lights
- Receive push notifications
- Monitor system status and history
- Manage users and sites
- Bank-level encrypted connection
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EliteCloud connects your smartphone to any EliteControl security system from almost anywhere. Arm/Disarm your alarm, control garage doors, gates, lights & more. Receive notifications directly to your smartphone should anything happen when you are at home or away. Notifications are customisable and include alarms, power failure, battery failure, panic, fire, medical and tamper alarms. App Features • Arm/Disarm • Door, Gate & Lighting Control • Push Notifications • Monitoring • Fire • System History • System Status • User Management • Bank Level Encrypted Connection • Up to 100 Users • Control Up to 100 sites • Regular Updates Hardware Required for EliteCloud Smartphone App • ESL-2, ESL, V9 or Runner alarm system • ESL-2 IoT or IoT-MODULE with internet connection • new ECi For more information regarding compatibility & supported products, please contact your preferred security installer.
Basis Home
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Isn't it crazy how we know more about what's happening on Mars than what's happening with our energy bills? It seems like we’re always in the dark about the very thing that lights up our homes. The usual routine? Get the bill, maybe grumble, pay it, and repeat. Well, Basis is here to change all that. The Basis Home app connects to your Basis smart panel and delivers a fully personalised energy experience right to your phone. There's so much you can do with the Basis Home app! Set up routines to use energy when it's cheapest, control connected devices from anywhere (like switching off the oven if you forget about your focaccia before you leave the house!), and action simple changes that actually make a difference. All these small things add up to big savings – over $1,000 per year, to be more specific. Plus, you'll have that ultimate peace of mind knowing your home's electrical health is always in check. It’s like having a personal energy assistant right in your pocket! If you want to know more, here's an amuse-bouche of what you can do with the Basis Home app: - Ultimate peace of mind: Keep an eye on your home's electrical health and get instant alerts for any issues so you can nip potential hazards right in the bud. - Control from anywhere: You can manage individual circuits with just a few taps, whether at home or out and about. - Set and forget routines: Create schedules and timers for your appliances to make sure they’re using energy efficiently, and you’re saving money. - Insights that make a difference: Find out which energy plan is best for you, track down energy-sucking devices, discover optimal times for appliance use, and more! - Go green: Make the most of your renewable energy setups and do your part for the planet - Forever getting better: Keep unleashing the power of your switchboard with every feature release.
Screenshots
Verdict
The clearest difference is update cadence: Basis Home at every 11 days against EliteCloud's every 5 weeks. EliteCloud's advantage is device support (4 vs 2) and iOS requirement (15 vs 17.0). On price, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
EliteCloud ships an update every 5 weeks, Basis Home every 11 days. The most recent releases landed on October 22, 2026 and October 21, 2026 respectively.
| Parameter | EliteCloud | Basis Home |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (9 ratings) — better | — |
| Positive reviews | 32.7% of reviews | — |
| Number of ratings | 9 — better | — |
| Update frequency | Every 5 weeks | Every 11 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod, Apple Watch — better | iPhone, iPad |
| Requires iOS | 15 — better | 17.0 |
| Further details — not scored | ||
| Size | 134 MB | 116 MB |
| Age rating | 4+ | 4+ |
| Developer | Arrowhead Alarm Products | Basis NZ Limited |
Bugs and requests
EliteCloud
Reported bugs
89 issues- 🐛 Fails to connect
- 🐛 "Unhealthy Connection" errors
- 🐛 Regularly disconnects
- 🐛 App crashes
- 🐛 Stops communicating with keypad
Show 84 moreShow fewer
- 🐛 Locked out of app
- 🐛 Does not work with multiple iPhones
- 🐛 Recent update shut down app
- 🐛 "Failure to connect" consistently
- 🐛 "Unhealthy Connection" after firmware upgrade
- 🐛 "Server offline" errors
- 🐛 "Disconnected from server"
- 🐛 "Trouble" light with "Line"
- 🐛 "App keyboard not working"
- 🐛 "Unable to type or scan code correctly"
- 🐛 "Bad alarm" goes off for no reason
- 🐛 Offline alerts when no internet issue
- 🐛 Constant problems, keeps disconnecting
- 🐛 "Trouble" problems switching off remotely
- 🐛 "Connection issues" shows unhealthy
- 🐛 "Server communication errors"
- 🐛 "App doesn’t work" incorrect status
- 🐛 "Controls keep disappearing"
- 🐛 "Arming" shows disarmed on app
- 🐛 "Connection issues" logs you out
- 🐛 Brief blue tick for executed actions, easy to miss
- 🐛 Struggles to connect despite strong wifi
- 🐛 App fails to connect, then works when active, fails again after screen lock
- 🐛 Cannot connect since iOS 17
- 🐛 Reboots needed for keypad beeping
- 🐛 Lost connection
- 🐛 Issues with multiple sites
- 🐛 "Unhealthy Connection" after firmware upgrade
- 🐛 "Failure to connect" 99.99% of the time
- 🐛 "Unhealthy Connection" yet works when connected
- 🐛 "Failure to connect" 100% of the time since iOS 17
- 🐛 "Server offline" more times than can count
- 🐛 "Disconnected from server" constantly
- 🐛 "Unreliable" makes me re-login a lot
- 🐛 UI glitching, wouldn't disarm
- 🐛 "Poor app" regularly crashing
- 🐛 "Fail to connect often"
- 🐛 "Cannot connect at all"
- 🐛 "Connection is still connection"
- 🐛 "App doesn’t work"
- 🐛 "Arming" shows disarmed on app
- 🐛 "Connection issues" continuously logs out
- 🐛 "Internet Connection" for 15 days app could not connect
- 🐛 "Time wasters" server offline
- 🐛 "Scam company" no support
- 🐛 "Worse than ever" nothing but problems
- 🐛 "Elite cloud" too many issues
- 🐛 "Mr" unstable connection
- 🐛 "Trouble" problems switching off remotely
- 🐛 "Basic functionality works, but lacks practical features"
- 🐛 "Connection issues" shows unhealthy
- 🐛 "Locked out of app" after cancelling subscription
- 🐛 "Minor bugs fixed?" recent update shut down app
- 🐛 "Still not working properly" fails to connect
- 🐛 "Disappointed" will not work with two iPhones
- 🐛 "Unreliable" app crashed
- 🐛 "Slow" very slow to connect
- 🐛 "Connection issues" shows unhealthy
- 🐛 "Warning! Scam company" do not support
- 🐛 "Worse than ever" nothing but problems
- 🐛 "Elite cloud" too many issues
- 🐛 "Mr" unstable connection
- 🐛 "Trouble" problems switching off remotely
- 🐛 "Not good!" terrible app
- 🐛 "Fails to Connect" since iOS 17
- 🐛 "Constant problems" keeps disconnecting
- 🐛 "Routinely won't connect"
- 🐛 "Cloud reliability" not reliable
- 🐛 "I can’t open the app"
- 🐛 "Online" drops in and out
- 🐛 "Time wasters" server offline
- 🐛 "Network issues" disconnected from server
- 🐛 "Issues with adding alarm" keyboard not working
- 🐛 "Needs for programming options" trouble light
- 🐛 "Unreliable" makes me re-login
- 🐛 "Poor app" crashing
- 🐛 "Fail to connect often"
- 🐛 "Almost Perfect!" needs panic button
- 🐛 "To many server communication errors"
- 🐛 "Internet Connection" could not connect
- 🐛 "App doesn’t work" incorrect status
- 🐛 "Controls keep disappearing"
- 🐛 "Arming" shows disarmed on app
- 🐛 "Connection issues" logs you out
Requested features
8 requests- 💡 Per-mode notifications
- 💡 Geofencing automation for arming/disarming
- 💡 Sensor history logs
- 💡 Show garage door open/closed status
- 💡 Panic button option in the app
Show 3 moreShow fewer
- 💡 Ability to activate Face ID
- 💡 Schedule arming/disarming times remotely
- 💡 More programming options in the app
Basis Home
Not enough reviews yet to summarise bugs or requests.
In-app purchases
EliteCloud
No in-app purchases
Basis Home
No in-app purchases









