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EliteCloud

EliteCloud

EliteControl Security Systems

9 ratings
52 reviews
🔧 Utilities
🌟 Lifestyle
Free

Details

  • Released
  • Updated

Features

Developer

Arrowhead Alarm Products
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About

Remotely manage your EliteControl security system from your smartphone. Arm or disarm alarms, control gates, doors, and lights. Receive instant, customizable notifications for various events, ensuring peace of mind whether you're home or away.

✓Arm/Disarm security system
✓Control doors, gates, and lights
✓Receive push notifications
✓Monitor system status and history
✓Manage users and sites
✓Bank-level encrypted connection
Show original description

What users say about EliteCloud

Reviews of EliteCloud are mostly negative: the Lifestyle app is rated 4.4/5 from 9 App Store ratings. What users like most: user friendly and easy to use, great system, very pleased. Top complaints: fails to connect often, unreliable connection. Summarized from real user reviews.

Positive things

  • 👍User friendly and easy to use
  • 👍Great system, very pleased
  • 👍Good value, stable and consistent
  • 👍Nice upgrade, great app
  • 👍Works well, solid and easy
  • 👍Amazing app, nice upgrade
  • 👍Great app, makes alarm easy

Negative things

  • 🐛Fails to connect often
  • 🐛Unreliable connection
  • 🐛Regularly disconnects
  • 🐛Slow to connect
  • 🐛"Unhealthy Connection" errors
  • 🐛App crashes and stops communicating
  • 🐛Locked out of app after cancelling subscription
  • 🐛Does not work with multiple iPhones
  • 🐛Lacks practical features
  • 🐛"Server offline" errors
  • 🐛Constantly displays disconnected from server
  • 🐛App doesn't show correct status
  • 🐛Controls keep disappearing
  • 🐛Continuously logs you out
  • 🐛Prolonged outages
  • 🐛Drops off cloud servers too often
  • 🐛"Trouble" light with "Line"
  • 🐛App keyboard not working
  • 🐛Unable to type or scan code correctly
  • 🐛"Bad alarm" goes off for no reason
  • 🐛Offline alerts when no internet issue
  • 🐛Constant problems, keeps disconnecting
  • 🐛Routinely won't connect
  • 🐛Less reliable than old app
  • 🐛Difficulty opening app
  • 🐛Control unit drops in and out
  • 🐛Reboots needed for keypad beeping
  • 🐛Lost connection
  • 🐛Issues with multiple sites
  • 🐛"Unhealthy Connection" after firmware upgrade
  • 🐛Regret paying subscription
  • 🐛"Failure to connect" or "Unhealthy Connection"
  • 🐛Struggles to connect despite strong wifi
  • 🐛Brief blue tick for executed actions
  • 🐛Significant issues post firmware upgrade
  • 🐛Never allows activation/deactivation offsite
  • 🐛Recent update shut down app
  • 🐛"Failure to connect" 99.99% of the time
  • 🐛"Unhealthy Connection" yet works when connected
  • 🐛"Failure to connect" 100% of the time since iOS 17
  • 🐛"Server communication errors"
  • 🐛"Disconnected from server"
  • 🐛"Unreliable" makes me re-login
  • 🐛UI glitching, wouldn't disarm
  • 🐛"Poor app" regularly crashing
  • 🐛"Fail to connect often"
  • 🐛"Cannot connect at all"
  • 🐛"Connection is still connection"
  • 🐛"App doesn’t work"
  • 🐛"Arming" shows disarmed on app
  • 🐛"Connection issues" continuously logs out
  • 🐛"Internet Connection" for 15 days app could not connect
  • 🐛"Time wasters" server offline
  • 🐛"Scam company" no support
  • 🐛"Worse than ever" nothing but problems
  • 🐛"Not good!" terrible app
  • 🐛"Elite cloud" too many issues
  • 🐛"Mr" unstable connection
  • 🐛"Trouble" problems switching off remotely
  • 🐛"Basic functionality works, but lacks practical features"
  • 🐛"Connection issues" shows unhealthy
  • 🐛"Locked out of app" after cancelling subscription
  • 🐛"Minor bugs fixed?" recent update shut down app
  • 🐛"Still not working properly" fails to connect
  • 🐛"Disappointed" will not work with two iPhones
  • 🐛"Unreliable" app crashed
  • 🐛"Slow" very slow to connect
  • 🐛"Connection issues" shows unhealthy
  • 🐛"Warning! Scam company" do not support
  • 🐛"Worse than ever" nothing but problems
  • 🐛"Elite cloud" too many issues
  • 🐛"Mr" unstable connection
  • 🐛"Trouble" problems switching off remotely
  • 🐛"Not good!" terrible app
  • 🐛"Fails to Connect" since iOS 17
  • 🐛"Constant problems" keeps disconnecting
  • 🐛"Routinely won't connect"
  • 🐛"Cloud reliability" not reliable
  • 🐛"I can’t open the app"
  • 🐛"Online" drops in and out
  • 🐛"Time wasters" server offline
  • 🐛"Network issues" disconnected from server
  • 🐛"Issues with adding alarm" keyboard not working
  • 🐛"Needs for programming options" trouble light
  • 🐛"Unreliable" makes me re-login
  • 🐛"Poor app" crashing
  • 🐛"Fail to connect often"
  • 🐛"Almost Perfect!" needs panic button
  • 🐛"To many server communication errors"
  • 🐛"Internet Connection" could not connect
  • 🐛"App doesn’t work" incorrect status
  • 🐛"Controls keep disappearing"
  • 🐛"Arming" shows disarmed on app
  • 🐛"Connection issues" logs you out
See all reviews

What's New in EliteCloud

1.4.30

September 20, 2026

Usability improvements

User reviews

Most RecentHighest RatedLowest Rated

Not reliable

Unfortunately it often struggles to connect despite strong wifi connection. I also have it on my iwatch and it tells you it has executed an action with a blue tick that appears. Though it is very brief and easy to miss.
IrishkayakerIrishkayaker

Significant issues post firmware upgrade

Unit regularly disconnects to the internet post the last firmware upgrade, support on the issue has not been great.
Reviewer - NZReviewer - NZ

Locked out of app

I cancelled the auto subscription just after renewing and was immediately locked out of the app
Aussie SeanAussie Sean

Issues

Never allows me to activate or turn off from app when off site.
AimPerezyAimPerezy

..

..
iluvrnb1iluvrnb1
See 47 more reviews

Developer apps

EliteControl by Arrowhead
EliteControl by Arrowhead

Control Your Home Alarm Easily

🔧 Utilities

(1)

Free
See developer apps

User experience

🐞

Reported Bugs

89 issues

🐛 Fails to connect

Bug

🐛 "Unhealthy Connection" errors

Bug

🐛 Regularly disconnects

Bug

🐛 App crashes

Bug

🐛 Stops communicating with keypad

Bug

🐛 Locked out of app

Bug

🐛 Does not work with multiple iPhones

Bug

🐛 Recent update shut down app

Bug

🐛 "Failure to connect" consistently

Bug

🐛 "Unhealthy Connection" after firmware upgrade

Bug

🐛 "Server offline" errors

Bug

🐛 "Disconnected from server"

Bug

🐛 "Trouble" light with "Line"

Bug

🐛 "App keyboard not working"

Bug

🐛 "Unable to type or scan code correctly"

Bug

🐛 "Bad alarm" goes off for no reason

Bug

🐛 Offline alerts when no internet issue

Bug

🐛 Constant problems, keeps disconnecting

Bug

🐛 "Trouble" problems switching off remotely

Bug

🐛 "Connection issues" shows unhealthy

Bug

🐛 "Server communication errors"

Bug

🐛 "App doesn’t work" incorrect status

Bug

🐛 "Controls keep disappearing"

Bug

🐛 "Arming" shows disarmed on app

Bug

🐛 "Connection issues" logs you out

Bug

🐛 Brief blue tick for executed actions, easy to miss

Bug

🐛 Struggles to connect despite strong wifi

Bug

🐛 App fails to connect, then works when active, fails again after screen lock

Bug

🐛 Cannot connect since iOS 17

Bug

🐛 Reboots needed for keypad beeping

Bug

🐛 Lost connection

Bug

🐛 Issues with multiple sites

Bug

🐛 "Unhealthy Connection" after firmware upgrade

Bug

🐛 "Failure to connect" 99.99% of the time

Bug

🐛 "Unhealthy Connection" yet works when connected

Bug

🐛 "Failure to connect" 100% of the time since iOS 17

Bug

🐛 "Server offline" more times than can count

Bug

🐛 "Disconnected from server" constantly

Bug

🐛 "Unreliable" makes me re-login a lot

Bug

🐛 UI glitching, wouldn't disarm

Bug

🐛 "Poor app" regularly crashing

Bug

🐛 "Fail to connect often"

Bug

🐛 "Cannot connect at all"

Bug

🐛 "Connection is still connection"

Bug

🐛 "App doesn’t work"

Bug

🐛 "Arming" shows disarmed on app

Bug

🐛 "Connection issues" continuously logs out

Bug

🐛 "Internet Connection" for 15 days app could not connect

Bug

🐛 "Time wasters" server offline

Bug

🐛 "Scam company" no support

Bug

🐛 "Worse than ever" nothing but problems

Bug

🐛 "Elite cloud" too many issues

Bug

🐛 "Mr" unstable connection

Bug

🐛 "Trouble" problems switching off remotely

Bug

🐛 "Basic functionality works, but lacks practical features"

Bug

🐛 "Connection issues" shows unhealthy

Bug

🐛 "Locked out of app" after cancelling subscription

Bug

🐛 "Minor bugs fixed?" recent update shut down app

Bug

🐛 "Still not working properly" fails to connect

Bug

🐛 "Disappointed" will not work with two iPhones

Bug

🐛 "Unreliable" app crashed

Bug

🐛 "Slow" very slow to connect

Bug

🐛 "Connection issues" shows unhealthy

Bug

🐛 "Warning! Scam company" do not support

Bug

🐛 "Worse than ever" nothing but problems

Bug

🐛 "Elite cloud" too many issues

Bug

🐛 "Mr" unstable connection

Bug

🐛 "Trouble" problems switching off remotely

Bug

🐛 "Not good!" terrible app

Bug

🐛 "Fails to Connect" since iOS 17

Bug

🐛 "Constant problems" keeps disconnecting

Bug

🐛 "Routinely won't connect"

Bug

🐛 "Cloud reliability" not reliable

Bug

🐛 "I can’t open the app"

Bug

🐛 "Online" drops in and out

Bug

🐛 "Time wasters" server offline

Bug

🐛 "Network issues" disconnected from server

Bug

🐛 "Issues with adding alarm" keyboard not working

Bug

🐛 "Needs for programming options" trouble light

Bug

🐛 "Unreliable" makes me re-login

Bug

🐛 "Poor app" crashing

Bug

🐛 "Fail to connect often"

Bug

🐛 "Almost Perfect!" needs panic button

Bug

🐛 "To many server communication errors"

Bug

🐛 "Internet Connection" could not connect

Bug

🐛 "App doesn’t work" incorrect status

Bug

🐛 "Controls keep disappearing"

Bug

🐛 "Arming" shows disarmed on app

Bug

🐛 "Connection issues" logs you out

Bug
✨

Requested Features

8 requests

💡 Per-mode notifications

Feature

💡 Geofencing automation for arming/disarming

Feature

💡 Sensor history logs

Feature

💡 Show garage door open/closed status

Feature

💡 Panic button option in the app

Feature

💡 Ability to activate Face ID

Feature

💡 Schedule arming/disarming times remotely

Feature

💡 More programming options in the app

Feature

FAQ

What does the EliteCloud app do?

The EliteCloud app allows you to remotely connect to and manage your EliteControl security system. You can arm or disarm your alarm, control garage doors, gates, and lights, and receive instant notifications about system events.

What are the key features of EliteCloud?

Key features include the ability to arm/disarm your system, control doors, gates, and lighting, receive customizable push notifications for various alarms (fire, medical, panic, etc.), monitor system history and status, manage up to 100 users and sites, and benefit from a bank-level encrypted connection.

Is EliteCloud free to use?

Based on the provided information, the EliteCloud app itself is free to download and use. However, it requires compatible EliteControl hardware and an internet connection to function.

What hardware is required to use EliteCloud?

To use the EliteCloud app, you will need a compatible EliteControl alarm system such as ESL-2, ESL, V9, or Runner, along with an ESL-2 IoT or IoT-MODULE that has an internet connection, or a new ECi.

Who is the target audience for EliteCloud?

This app is designed for individuals or businesses who own an EliteControl security system and wish to have remote access and control over their system's functions, as well as receive real-time alerts when they are away from the premises.