Ajax Security System vs EliteCloud
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Ajax Security System
Monitor your home or office security, receive instant alerts, and manage video surveillance and automation from a single interface. Arm/disarm your system, view visual alarm verification, and create custom automation scenarios for enhanced safety and convenience.
- Arm and disarm system remotely
- Real-time event monitoring
- Instant critical alerts
- Visual alarm verification
- Automation scenario creation
- Mobile panic button
- Manage multiple spaces
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Ajax Security System keeps you informed about what's happening at your space. Monitor Ajax system status, receive instant alerts, and manage security, video surveillance, and automation through a single intuitive interface. IN THE APP: - Arm and disarm your system with one tap - Monitor events and system status in real time - Receive critical alerts — even when your phone is in silent mode - View visual alarm verification with photos and video - Create automation scenarios - Use the mobile panic button in emergencies - Manage multiple spaces from one account, and more Over 4.5 million end users in more than 180 countries worldwide trust Ajax. We offer end-to-end solutions for protecting homes and businesses оf any scale. Ajax product portfolio includes over 300 devices for: - Intrusion protection - Video surveillance - Fire and life safety - Comfort and automation BUILD YOUR OWN SECURITY AND COMFORT WITH AJAX A SINGLE INTEGRATED ECOSYSTEM Ajax is a unified ecosystem in which intrusion protection, video surveillance, fire safety, water leak prevention, and automation work seamlessly together. You can add new devices and scale your system as space requirements grow — without compatibility issues, complex setup, or redesigning everything from scratch. INSTANT ALERTS WITH VISUAL PROOF You don't miss important events — you know exactly when and how to respond. When an intrusion, fire, or water leak is detected, the app sends a critical alert that breaks through Do Not Disturb mode. Visual alarm verification from Ajax cameras or MotionCam detectors helps you quickly understand what's happening on site. VIDEO SURVEILLANCE YOU CAN TRUST Watch live video or browse the archive directly in the app. Footage is synchronized with system events, giving you a clear visual context for every alarm and complete situational awareness. To protect your privacy, video streams use secure proprietary transmission technology, while passwordless camera authentication minimizes the risk of unauthorized access. AUTOMATION FOR ENHANCED SECURITY AND ROUTINES Set your system to operate automatically. Change security modes on a schedule, turn on lighting when motion is detected, shut off water in case of a leak, or control locks, gates, heating, and appliances. Automation scenarios run in the background — even without an internet connection — while you focus on your day. PROFESSIONAL RESPONSE, ONE TAP AWAY Connect your system to a monitoring company to access professional security services with fast alarm response. The largest alarm receiving centers and a wide range of CMS software in more than 180 countries support Ajax systems. In an emergency, press the in-app panic button to instantly transmit the event and your smartphone's location to the rapid response unit. • • • Ajax equipment is required to use the app. Devices are available from authorized Ajax Systems partners. Learn more at ajax.systems
EliteCloud
Remotely manage your EliteControl security system from your smartphone. Arm or disarm alarms, control gates, doors, and lights. Receive instant, customizable notifications for various events, ensuring peace of mind whether you're home or away.
- Arm/Disarm security system
- Control doors, gates, and lights
- Receive push notifications
- Monitor system status and history
- Manage users and sites
- Bank-level encrypted connection
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EliteCloud connects your smartphone to any EliteControl security system from almost anywhere. Arm/Disarm your alarm, control garage doors, gates, lights & more. Receive notifications directly to your smartphone should anything happen when you are at home or away. Notifications are customisable and include alarms, power failure, battery failure, panic, fire, medical and tamper alarms. App Features • Arm/Disarm • Door, Gate & Lighting Control • Push Notifications • Monitoring • Fire • System History • System Status • User Management • Bank Level Encrypted Connection • Up to 100 Users • Control Up to 100 sites • Regular Updates Hardware Required for EliteCloud Smartphone App • ESL-2, ESL, V9 or Runner alarm system • ESL-2 IoT or IoT-MODULE with internet connection • new ECi For more information regarding compatibility & supported products, please contact your preferred security installer.
Screenshots
Verdict
Ajax Security System and EliteCloud both sit at 4.4 stars, but that hides the real split: 73% of Ajax Security System's written reviews are positive against 33% of EliteCloud's. Ajax Security System also leads on ratings volume (273 vs 9) and update cadence (fortnightly vs every 5 weeks). EliteCloud's advantage is device support (4 vs 2) and iOS requirement (15 vs 18.0). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.4 for Ajax Security System against 4.4 for EliteCloud. That said, the two scores are not equally well evidenced: Ajax Security System has 273 ratings behind it against 9, so its average is the more settled of the two. Written reviews are what separate them: 73% of Ajax Security System's written reviews are positive against 33% of EliteCloud's.
Ajax Security System ships an update fortnightly, EliteCloud every 5 weeks. The most recent releases landed on October 13, 2026 and October 9, 2026 respectively.
| Parameter | Ajax Security System | EliteCloud |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (273 ratings) | 4.4 (9 ratings) |
| Positive reviews | 73.0% of reviews — better | 32.7% of reviews |
| Number of ratings | 273 — better | 9 |
| Update frequency | Fortnightly — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, Apple Watch | iPhone, iPad, iPod, Apple Watch — better |
| Requires iOS | 18.0 | 15 — better |
| Further details — not scored | ||
| Size | 739 MB | 134 MB |
| Age rating | 4+ | 4+ |
| Developer | Ajax Systems Inc | Arrowhead Alarm Products |
Customer experience
Ajax Security System
EliteCloud
User reviews
Ajax Security System
From 273 App Store ratingsWhat we love
- 🚀 Reliable system
- 👍 Easy to use app
- 🔒 Comprehensive security
- 💡 Convenient remote control
- 🚀 Stable and functional
Room to improve
- 🐛 App freezes and crashes
- 👎 Constant updates
- 👎 Limited customization options
- 👎 Compatibility issues with iPad
- 👎 Buggy notifications
EliteCloud
From 9 App Store ratingsWhat we love
- 👍 User friendly and easy to use
- 👍 Great system, very pleased
- 👍 Good value, stable and consistent
- 👍 Nice upgrade, great app
- 👍 Works well, solid and easy
Room to improve
- 🐛 Fails to connect often
- 🐛 Unreliable connection
- 🐛 Regularly disconnects
- 🐛 Slow to connect
- 🐛 "Unhealthy Connection" errors
Bugs and requests
Ajax Security System
Reported bugs
5 issues- App freezing when accessing notifications
- Geofencing not working as expected
- Delayed response when arming/disarming
- Accidental panic button triggers
- Connectivity issues after WiFi changes
Requested features
5 requests- Ability to schedule night mode
- More sound options for door chimes
- Improved iPad app experience
- Siri/HomeKit integration
- Customizable alarm volume and notifications
EliteCloud
Reported bugs
89 issues- 🐛 Fails to connect
- 🐛 "Unhealthy Connection" errors
- 🐛 Regularly disconnects
- 🐛 App crashes
- 🐛 Stops communicating with keypad
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- 🐛 Locked out of app
- 🐛 Does not work with multiple iPhones
- 🐛 Recent update shut down app
- 🐛 "Failure to connect" consistently
- 🐛 "Unhealthy Connection" after firmware upgrade
- 🐛 "Server offline" errors
- 🐛 "Disconnected from server"
- 🐛 "Trouble" light with "Line"
- 🐛 "App keyboard not working"
- 🐛 "Unable to type or scan code correctly"
- 🐛 "Bad alarm" goes off for no reason
- 🐛 Offline alerts when no internet issue
- 🐛 Constant problems, keeps disconnecting
- 🐛 "Trouble" problems switching off remotely
- 🐛 "Connection issues" shows unhealthy
- 🐛 "Server communication errors"
- 🐛 "App doesn’t work" incorrect status
- 🐛 "Controls keep disappearing"
- 🐛 "Arming" shows disarmed on app
- 🐛 "Connection issues" logs you out
- 🐛 Brief blue tick for executed actions, easy to miss
- 🐛 Struggles to connect despite strong wifi
- 🐛 App fails to connect, then works when active, fails again after screen lock
- 🐛 Cannot connect since iOS 17
- 🐛 Reboots needed for keypad beeping
- 🐛 Lost connection
- 🐛 Issues with multiple sites
- 🐛 "Unhealthy Connection" after firmware upgrade
- 🐛 "Failure to connect" 99.99% of the time
- 🐛 "Unhealthy Connection" yet works when connected
- 🐛 "Failure to connect" 100% of the time since iOS 17
- 🐛 "Server offline" more times than can count
- 🐛 "Disconnected from server" constantly
- 🐛 "Unreliable" makes me re-login a lot
- 🐛 UI glitching, wouldn't disarm
- 🐛 "Poor app" regularly crashing
- 🐛 "Fail to connect often"
- 🐛 "Cannot connect at all"
- 🐛 "Connection is still connection"
- 🐛 "App doesn’t work"
- 🐛 "Arming" shows disarmed on app
- 🐛 "Connection issues" continuously logs out
- 🐛 "Internet Connection" for 15 days app could not connect
- 🐛 "Time wasters" server offline
- 🐛 "Scam company" no support
- 🐛 "Worse than ever" nothing but problems
- 🐛 "Elite cloud" too many issues
- 🐛 "Mr" unstable connection
- 🐛 "Trouble" problems switching off remotely
- 🐛 "Basic functionality works, but lacks practical features"
- 🐛 "Connection issues" shows unhealthy
- 🐛 "Locked out of app" after cancelling subscription
- 🐛 "Minor bugs fixed?" recent update shut down app
- 🐛 "Still not working properly" fails to connect
- 🐛 "Disappointed" will not work with two iPhones
- 🐛 "Unreliable" app crashed
- 🐛 "Slow" very slow to connect
- 🐛 "Connection issues" shows unhealthy
- 🐛 "Warning! Scam company" do not support
- 🐛 "Worse than ever" nothing but problems
- 🐛 "Elite cloud" too many issues
- 🐛 "Mr" unstable connection
- 🐛 "Trouble" problems switching off remotely
- 🐛 "Not good!" terrible app
- 🐛 "Fails to Connect" since iOS 17
- 🐛 "Constant problems" keeps disconnecting
- 🐛 "Routinely won't connect"
- 🐛 "Cloud reliability" not reliable
- 🐛 "I can’t open the app"
- 🐛 "Online" drops in and out
- 🐛 "Time wasters" server offline
- 🐛 "Network issues" disconnected from server
- 🐛 "Issues with adding alarm" keyboard not working
- 🐛 "Needs for programming options" trouble light
- 🐛 "Unreliable" makes me re-login
- 🐛 "Poor app" crashing
- 🐛 "Fail to connect often"
- 🐛 "Almost Perfect!" needs panic button
- 🐛 "To many server communication errors"
- 🐛 "Internet Connection" could not connect
- 🐛 "App doesn’t work" incorrect status
- 🐛 "Controls keep disappearing"
- 🐛 "Arming" shows disarmed on app
- 🐛 "Connection issues" logs you out
Requested features
8 requests- 💡 Per-mode notifications
- 💡 Geofencing automation for arming/disarming
- 💡 Sensor history logs
- 💡 Show garage door open/closed status
- 💡 Panic button option in the app
Show 3 moreShow fewer
- 💡 Ability to activate Face ID
- 💡 Schedule arming/disarming times remotely
- 💡 More programming options in the app
In-app purchases
Ajax Security System
No in-app purchases
EliteCloud
No in-app purchases
Questions
Is Ajax Security System free?
Is EliteCloud free?
Which has better reviews, Ajax Security System or EliteCloud?
Do Ajax Security System or EliteCloud have ads?
Which is updated more often, Ajax Security System or EliteCloud?
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