CentralSquare EAM vs Worcester 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CentralSquare EAM
Access work order data, asset inventory, inspection records, and GIS maps from your mobile device. This app enables real-time information sharing to keep field and office teams synchronized. It features a new map interface supporting Esri Web Maps with layer management and identification tools.
- Work order management
- Asset inventory tracking
- Inspection record access
- GIS map integration
- Real-time data sharing
- Esri Web Map support
Read full descriptionHide full description
CentralSquare EAM gives your team access to CentralSquare Enterprise Asset Management (powered by Lucity). This includes work order data, asset inventory and inspection records, and GIS maps from an iPhone or iPad. Real-time information sharing keeps your office and field crews in sync. This application includes a new interface for the map that supports Esri Web Maps. Features currently included: Table of Contents, Enabling/Disabling individual layers, Identify, Selection, and Show in Map. NOTE: This map interface does not yet support Lucity legacy maps
Worcester 311
Report non-emergency issues in Worcester, MA with this free app. Submit requests for street signs, streetlights, and other city concerns with photos and comments. Streamline access to city services and help improve your community.
- Submit non-emergency service requests
- Report issues with photos
- Add comments to requests
- Track issue resolution
- Access city services easily
Read full descriptionHide full description
Welcome to the Worcester 311 App! Worcester, Massachusetts, known best as the “Heart of the Commonwealth,” introduces its free, easy to use app for residents, businesses and visitors. The Worcester 311 App is a quick and easy way to submit non-emergency requests for assistance with issues you see around the City. See a broken street sign? Snap a picture to submit with the location, and let us fix the problem! Spot a street light pole that’s in need of repair? Don’t wait until you get home to let us know – use the handy Worcester 311 mobile app to report the issue and add your own comments. All reports are routed through the Worcester 311 customer service center and assigned to the appropriate city department to be addressed in a timely manner. Accessing your City’s services has never been easier thanks to the Worcester 311 app. Download and start using this free app today. Thank you for helping make “the Heart of the Commonwealth” a better place to live, work and play!
Screenshots
Verdict
The clearest difference is rating: Worcester 311 at 4.6 against CentralSquare EAM's 3.2. Worcester 311 also leads on ratings volume (128 vs 6). CentralSquare EAM's advantage is update cadence (every 2 months vs every 3 months) and device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Worcester 311 holds the better App Store score, 4.6 against 3.2. That said, the two scores are not equally well evidenced: Worcester 311 has 128 ratings behind it against 6, so its average is the more settled of the two.
CentralSquare EAM ships an update every 2 months, Worcester 311 every 3 months. The most recent releases landed on June 1, 2026 and September 10, 2026 respectively.
| Parameter | CentralSquare EAM | Worcester 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 3.2 (6 ratings) | 4.6 (128 ratings) — better |
| Positive reviews | — | 0.0% of reviews |
| Number of ratings | 6 | 128 — better |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 13.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 122 MB | 145 MB |
| Age rating | 4+ | 12+ |
| Developer | CentralSquare Technologies, LLC | City of Worcester, Massachusetts |
Customer experience
CentralSquare EAM
Worcester 311
In-app purchases
CentralSquare EAM
No in-app purchases
Worcester 311
No in-app purchases
Questions
Is CentralSquare EAM free?
Is Worcester 311 free?
Which has better reviews, CentralSquare EAM or Worcester 311?
Do CentralSquare EAM or Worcester 311 have ads?
Which is updated more often, CentralSquare EAM or Worcester 311?
Other comparisons
