Safety Mobile vs Worcester 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Safety Mobile
Manage your insurance policies, pay bills, and report claims easily. Access your insurance card, agent information, and claim history. Receive timely alerts for payments and expirations.
- Pay bills
- Report claims
- View insurance card
- Access agent information
- View claim history
- Receive payment alerts
- Find an agent
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Safety Mobile by Safety Insurance Insurance just got a whole lot easier with Safety Mobile right at your fingertips. It gives you access to your Safety Insurance My Account to pay your bill, report a claim at the accident scene, view your insurance card and access your agent information. View the history of your home and auto claims, including your adjuster's contact information, appraisals, and payments by selecting 'Claim History' under My Account. With the Alert Center, we will send you an email or text message when a payment is due, or your license, registration, or inspection expires. * Use Face/Touch ID or the 'Remember Me' switch on the login page to remember both your user name and password. Logging into My Account has never been easier! * Not a Safety Insurance policyholder? That’s OK - use the Find an Agent tool to locate an Independent Agent near you. About Safety Insurance: Safety Insurance is sold exclusively through a network of professional independent agents in Massachusetts, Maine, and New Hampshire. Safety Insurance offers insurance products for your Auto, Home, and Business.
Worcester 311
Report non-emergency issues in Worcester, MA with this free app. Submit requests for street signs, streetlights, and other city concerns with photos and comments. Streamline access to city services and help improve your community.
- Submit non-emergency service requests
- Report issues with photos
- Add comments to requests
- Track issue resolution
- Access city services easily
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Welcome to the Worcester 311 App! Worcester, Massachusetts, known best as the “Heart of the Commonwealth,” introduces its free, easy to use app for residents, businesses and visitors. The Worcester 311 App is a quick and easy way to submit non-emergency requests for assistance with issues you see around the City. See a broken street sign? Snap a picture to submit with the location, and let us fix the problem! Spot a street light pole that’s in need of repair? Don’t wait until you get home to let us know – use the handy Worcester 311 mobile app to report the issue and add your own comments. All reports are routed through the Worcester 311 customer service center and assigned to the appropriate city department to be addressed in a timely manner. Accessing your City’s services has never been easier thanks to the Worcester 311 app. Download and start using this free app today. Thank you for helping make “the Heart of the Commonwealth” a better place to live, work and play!
Screenshots
Verdict
The clearest difference is rating: Worcester 311 at 4.6 against Safety Mobile's 1.9. Safety Mobile's advantage is review sentiment (24% vs 0%) and iOS requirement (16.0 vs 18.0). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Worcester 311 holds the better App Store score, 4.6 against 1.9. Both are backed by a comparable volume of ratings — 60 and 141 respectively. Written reviews complicate that: 24% of Safety Mobile's written reviews are positive against 0% of Worcester 311's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.
| Parameter | Safety Mobile | Worcester 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 1.9 (60 ratings) | 4.6 (141 ratings) — better |
| Positive reviews | 23.9% of reviews — better | 0.0% of reviews |
| Number of ratings | 60 | 141 — better |
| Update frequency | Every 3 months | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 10 MB | 145 MB |
| Age rating | 4+ | 12+ |
| Developer | Safety Insurance Company | City of Worcester, Massachusetts |
Customer experience
Safety Mobile
Worcester 311
Bugs and requests
Safety Mobile
Reported bugs
9 issues- System error on login
- App freezes when reporting claims
- App closes when uploading photos for claims
- Login verification loop
- App crashes on sign in
Show 4 moreShow fewer
- App closes after login
- App doesn't remember username
- App sends incorrect payment due notifications
- App doesn't display all covered individuals on insurance card
Requested features
11 requests- Add ability to view policy documents
- Add ability to see policy information
- Add bill payment scheduling
- Add payment history view
- Add pending payment view
Show 6 moreShow fewer
- Add ability to view ID proof
- Improve login process
- Add Touch ID/biometric login
- Add ability to report bugs/suggestions
- Allow saving billing information
- Add mobile payment option
Worcester 311
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Safety Mobile
No in-app purchases
Worcester 311
No in-app purchases
Questions
Is Safety Mobile free?
Is Worcester 311 free?
Which has better reviews, Safety Mobile or Worcester 311?
Do Safety Mobile or Worcester 311 have ads?
Which is updated more often, Safety Mobile or Worcester 311?
Other comparisons
