Text vs Chative

Your business doesn't stop when you close your laptop. Text puts you in the moment a customer needs you, wherever you are, even on a weak connection. That starts with what's already in your pocket: - Customer details - Incoming message sneak peek & ready-to-go responses - Multi-channel support - File sharing - In-app and push notifications - Agent list with editable profiles And here's what you can do with it: 1. Solve customer problems in a flash See what customers are typing before the message is sent. Answer repetitive questions with ready-to-go responses, and keep customers happy without making them wait. 2. Support smarter, not harder Automated greetings recommend products and engage customers based on what they're doing on your site. Chats route themselves to the right team, so nothing sits in the wrong queue. 3. Catch the cart before it's abandoned See what a customer's adding to their cart right now, plus their full order history. Step in and close the sale before they leave, all from your phone. 4. Solve tickets anytime, anywhere Manage complex cases inside your Android app with the built-in ticketing system. Reassign tickets between groups and find status in seconds. 5. Close more sales Engage prospective customers while they're still on your site. Reach a new lead the moment it lands, call or message straight from the app. 6. Support more, without adding headcount Offer support to several visitors at once, and reply faster, keeping satisfaction high even as you grow. Install Text on your mobile and stay close to the business in minutes. Support customers, catch a sale, or jump into a chat, wherever you are.

Chative is developing an online messaging application to help small business owners, medium-sized sales & support teams engage inbound leads effectively via connected chat on websites and social media. We focus on disrupting the norms, both visually and functionally, empowered by robust automation and immaculate UI&UX. Use Chative to: 1. Support your customers in a shared inbox so you don't have to switch back and forth between channels to support customers. 2. View your customer profile such as name, email, phone number, activities on your website so you can have a deeper understanding of them. 3. Provide dedicated support 24/7 so you won't lose connection with your customers. Everyone likes dedicated service, a good product can always keep in touch with your customers without any interruption. So, taking care of them and providing them with the answers whenever they need will gain a considerable impression. Customers will be delighted and return to your business many times later. We hope you’ll give Chative a try. Having trouble? Please contact help@chative.io.