Tidio vs Chative
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Tidio
This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.
- Live chat with customers
- AI-powered chatbots for lead generation
- Quick response templates
- Real-time visitor list
- Detailed visitor information
- Push notifications for new messages
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The Tidio app gives you access to Tidio’s all-in-one AI customer support software suite comprising help desk, chatbot/AI agent, live chat, and lead generation features. With the Tidio mobile app, you’ll be able to use live chat and chatbots for customer satisfaction, increasing sales, generating leads and much more. Features: -Talk to your customers wherever you are Quick Responses - send them during a conversation in a single click, so you can spend more time answering complex enquiries Chatbots - generate leads while you’re offline using chatbots Live Visitor List - list of all visitors browsing your website Visitors Details - access details such as visitor IP, city, country, device type and browser Push Notifications - get notifications about new messages, even when the app is closed
Chative
This application helps small and medium-sized businesses manage customer interactions across multiple channels. It offers a shared inbox for support, detailed customer profiles, and 24/7 engagement to enhance customer relationships and drive repeat business.
- Omni-channel messaging
- Shared inbox for support
- Customer profile insights
- 24/7 customer engagement
- Website and social media integration
- Automation features
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Chative is developing an online messaging application to help small business owners, medium-sized sales & support teams engage inbound leads effectively via connected chat on websites and social media. We focus on disrupting the norms, both visually and functionally, empowered by robust automation and immaculate UI&UX. Use Chative to: 1. Support your customers in a shared inbox so you don't have to switch back and forth between channels to support customers. 2. View your customer profile such as name, email, phone number, activities on your website so you can have a deeper understanding of them. 3. Provide dedicated support 24/7 so you won't lose connection with your customers. Everyone likes dedicated service, a good product can always keep in touch with your customers without any interruption. So, taking care of them and providing them with the answers whenever they need will gain a considerable impression. Customers will be delighted and return to your business many times later. We hope you’ll give Chative a try. Having trouble? Please contact help@chative.io.
Screenshots
Verdict
The clearest difference is rating: Tidio at 4.8 against Chative's 3.7. Tidio also leads on ratings volume (4.8K vs 3) and update cadence (every 9 days vs monthly). Chative's advantage is monetization model (free vs freemium) and review sentiment (100% vs 83%). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Tidio holds the better App Store score, 4.8 against 3.7. That said, the two scores are not equally well evidenced: Tidio has 4.8K ratings behind it against 3, so its average is the more settled of the two. Written reviews complicate that: 83% of Tidio's written reviews are positive against 100% of Chative's, so the app with the better star average is not the one people write more warmly about.
Tidio ships an update every 9 days, Chative monthly. The most recent releases landed on September 22, 2026 and August 18, 2026 respectively.
| Parameter | Tidio | Chative |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (4.8K ratings) — better | 3.7 (3 ratings) |
| Positive reviews | 82.8% of reviews | 100.0% of reviews — better |
| Number of ratings | 4.8K — better | 3 |
| Update frequency | Every 9 days — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 13.4 — better | 14.0 |
| Further details — not scored | ||
| Size | 64 MB | 37 MB |
| Age rating | 17+ | 12+ |
| Developer | TIDIO POLAND SP Z O O | WISEBIT PTE. LTD. |
Customer experience
Tidio
Chative
Bugs and requests
Tidio
Reported bugs
4 issues- Inability to stay logged in
- Failure to show live chat messages
- Blurring of customer information
- Frequent app log-outs
Requested features
5 requests- Multi-account support
- Customizable notification sounds
- Improved mobile app functionality
- Integration with other platforms
- More detailed analytics and reporting
Chative
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Tidio
No in-app purchases
Chative
No in-app purchases









